- Approximate cost of services:
- $3,000.00
- Company Response
Thank you for your kind words. It was our pleasure
Thank you for your kind words. It was our pleasure
Basement Water Damage Remediation
Thank you Dante for your very kind words. It was our pleasure working with you.
Thanks so much for your great review.
Thank you for your kind words Mr. Cortes.
Emergency response water damage-flood!
Thank you so much for your kind words. It was our pleasure to help.
Dear Mr. John,
I would like to take this opportunity to thank you for taking the time to provide us with your feedback with respect to your recent experience with Restoration1. Your valued feedback allows us to strive for continuous improvement. It was understandably an emotional time; having a home flood 3 days before the closing date on your new home can result in an emotional situation.
At Restoration 1 we pride ourselves in our ability to provide an exceptional level of service and deliver a superior product. As you are aware the photos that were uploaded are before the property was restored. Although we did aim to complete the restoration portion of the job as quickly as possible, certain unforeseen conditions and changes to your plans including the day that the flooring installer was sent home, didn’t make it possible to complete the job as soon as you had liked. We did however make a special effort to install temporary flooring and a temporary kitchen in order to make the home as livable for you as possible during this time of transition.
Restoration 1 provided you with and installed brand-new hardwood flooring, counter tops, repaired walls and installed baseboards etc. along with other special requests and add-ons made during the time work was being completed. As you can imagine, timelines can change when aiming to reconstruct a home professionally with attention to detail. We are confident that you were informed of the progress and timelines throughout the process. Restoration 1 has concerns for your safety when entering the premises during the reconstruction phase and we ask that all precautions be taken or to have supervision for your protection.
I am pleased to hear that you found our staff to be very respectful - We believe that communication between our staff and customers is essential. I assure you that we make it our utmost priority to ensure that our clients are satisfied during and after their services.
We do find that from time to time there may be underlying conditions present that are beyond our control.
If you have any further questions or concerns, please contact me directly Jordan Jordan@restoration1.ca
Thank you Lynne. We really appreciate your kind words. We thank you for the opportunity to help you during this unexpected and difficult situation. Wishing you and your family all the best.
Thanks Jeff. It was our greatest pleasure to be of service. We appreciate you giving us the opportunity
Thanks Rabbi, it was a pleasure assisting you and your wonderful congregation! I am glad that things are going back to normal and wish you many happy memories in your new gymnasium!
Thank you so much for your trust in us, for allowing us to be of service and to work in your home. It was a true pleasure meeting you. We really appreciate your kind words and taking the time to leave this review. Wishing you a wonderful continuation of this sunny winter and all of the best in the future!
Aron and the Restoration 1 team