Reviews

10/10

Matt is great. He responds timeously to requests for any maintenance issues at my store. His ability to carry out the necessary work efficiently and his attention to detail is a worthy attribute. I am sure that once you use his company for a project you will not want to change.

Approximate cost of services:
$1,000.00
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Company Response

Thanks Lashen, Was a pleasure working with you at that store. I'm glad the connection turned into a good friendship.

10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

During some heavy rainfall in early April an external drain malfunctioned causing rain water to enter my store. This happened about an hour before our store closing time of midnight. I called Restoration 1 and the person I spoke to quickly arranged for someone to come out to me. Restoration 1 personnel were on site within an hour of my call. They were professional and skilled at what they were doing. The water had flooded nearly a quarter of my store. But by 3am the team had finished their clean up and everything looked great. They left humidifiers and fans for us to use for a couple of nights after closing to clear any residual water. A Restoration 1 team member came to my store for the next two nights at closing to position and switch on the machines and then they were back again each morning before we opened to remove the machines. This was phenomenal service. It is very comforting to know that when disaster strikes we can count on the team from Restoration 1 to be there to help.

Approximate cost of services:
$1,243.00
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Company Response

Hi Lashen,

Thank you so much for your kind words and for having given us the opportunity to be of service during this emergency. It was a true pleasure meeting you and I am sure that we will run into each other much as I am a frequent shopper at your store!

Thanks,

Aron