Tech Unbound

Home Theater
Kitchener ON N2H 6R4
Write a Review
Write a Review

Recommended Professionals

97%(15 reviews)
84%(4 reviews)
98%(18 reviews)
97%(15 reviews)
84%(4 reviews)
98%(18 reviews)
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

72%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Tech Unbound

Average customer rating:
8.5 10 (11 reviews)

Sort by

Private User
Private User
Private User reviews Brampton, ON
10/10

Tech Unbound

Had an antenna installed by Shin several years ago and have not regretted that decision to "cut the cord" with expensive cable and satellite companies. I recall Tech Unbound was the only company at the time that offered to come and do a signal test to show which channels we could expect to get which certainly helped make the decision easier. We currently get 30-40 channels including all of the major US and Canadian networks in crystal clear HD. Occasionally we've needed a service call to adjust the antenna. Initially, this was free as part of the installation package but have paid what I consider to be a reasonable call-out fee on 2 other occasions, especially when compared to the thousands of $$$ I've saved over the years. Have always found Shin and Ally to be knowledgeable, reliable and courteous.

Approximate cost of services:
$300.00
Was this review helpful?
Richard Poon in Markham
Richard Poon in Markham
0 reviews Markham, ON
10/10

Very knowledgeable on outdoor antenna

I found it from Kijiji and am glad to have them install my antenna. They came to do a site signal survey before actual installation with type of antenna to choose. I am a technical person and know that they are well experienced on this. Also answered all my questions to my satisfaction. Well done.!

Approximate cost of services:
$260.00
1 of 1 people found this review helpful.
Was this review helpful?
Private User
Private User
Private User reviews Ottawa, ON
10/10

TV antenna purchase and installation

Am absolutely thrilled with the outcome of my decision to cut the ties with all satellite and cable companies. Shin and Ally arrived to survey the situation, and see what I would be able to receive with an antenna. I was happy with the channels that I would be getting, so arranged for them to come back and install. Installation was quick, and easy! They are very personable, and want to make sure that you are satisfied. I highly recommend Tech Unbound.

Approximate cost of services:
$260.00
Was this review helpful?
Company Response

Thank you very much for your glowing review! We love to hear when our customers are happy with our service. Please feel free to contact us if we can assist you in any way.

Sen
Sen
3 reviews Kitchener, ON
8/10

Installation of HDTV Antenna Oakville

Shin and Allie came over to our home to explain how the service works. There was no pressure to purchase and install. They are both very knowledgeable and professional. They took their time to explain everything and were very helpful along the way. We would highly recommend them.

Approximate cost of services:
$330.00
Was this review helpful?
T in Brampton
T in Brampton
9 reviews Brampton, ON
10/10

Antenna install and additional outlet

We were looking to ditch our overpriced cable provider - Shin and Allie came out to do a FREE site inspection, showing us the channels and quality we'd recieve as well as discussing options for the antenna mount and cabling. They were friendly, professional, and thorough in their work - we were extremely impressed at their dedication to getting a cable into a particularly difficult area in our home! Antenna mounted on the chimney (inconspicuous and effective!), and all exterior cabling was carefully drilled, mounted, and tucked away into soffit where possible. As a result we now have 26 beautifully clear channels! We have already recommended TechUnbound to friends and family and will continue to do so.
Additionally, for those reviewers complaining that work wasn't completed in a timely fashion due to inclement weather - we had to reschedule our install as a thunderstorm rolled in during our initial appointment. As a homeowner and as someone who cares about the wellbeing of others, it only seems like the right thing to do. Reschedule! I can't imagine expecting someone to climb ladders and scale a roof in a thunderstorm or the snow... Shin and Allie were highly flexible in rescheduling with us.
Thank you, Tech Unbound!

Approximate cost of services:
$300.00
Was this review helpful?
Al from Georgetown
Al from Georgetown
2 reviews Georgetown, MA
10/10

Antenna

Friendly service.
Only company I could find that comes out to look at the job first. Check for quality of signal and gave me an idea of what channels I would receive before committing to install.
Lost a few channels after install. Called them up and within a week they came out and changed the amplifier free of charge.
They were willing to use the Antenna I had purchased from someone else.
I recommend Tech Unbound. They stand behind their work!

Approximate cost of services:
$350.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Al Ghandchi in Richmond hill
Al Ghandchi in Richmond hill
1 review Richmond Hill, ON
0/10

Digital HDTV antenna

At first they were about 3 hours late, after many phone calls and emails finally they showed up very unprepared, they did a messy job, basically they take over my house, from their jackets, boots and all their tools from our entrance to our TV room, the lady used our washroom without even asking and did not have the courtesy to leave the fan on or cline after herself.
After 5 hours of problem after problem, with an inspection prior to the installation day and promising 18 to 20 channels we end up with only 5 channels, they said will come back with another item to fix the problem -never heard of them again, today is exactly 3 months from the installation day.
Worst of all they started an unrelated conversation with our tent and spending about and an hour and half to just hook his TV, after all we had to deal with our tent’s complain.
I DO NOT RECOMMEND THEM AT ALL.

Approximate cost of services:
$500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Hello Al,

Thank you for your feedback. Our installation took place on February 24, a day when there was heavy snowfall. As stated

when we contacted you, our delay was due to the fact that it took an hour to clear our driveway, and then traffic was

difficult. We gave you the option of rescheduling for another day, but you declined.

As we work outdoors, we must dress for the weather. This means that when we enter your home to complete the installation,

our winter clothing will be removed. We do our best to place it out of the way, but if you preferred us to have placed our

things elsewhere we would have been happy to accommodate your request.

The installation took longer than usual due to the wiring in your home being complicated. We spoke with your tenant to try to determine where the wires were in the basement and where it would be appropriate to install new wires. A typical install takes three hours, but Shin explained before we started that it would take longer than this. Proper installation takes time, and you had indicated previously that you expected us to be finished in an hour so we rebooked for a day when you would have more time for us to do the job.

The part required was a VHF attachment. Shin recommended an inexpensive option that was readily available to us, but you

said you would like the Clearstream attachment. Shin left you a message letting you know the price of the part was much

higher than expected, and since we never heard back from you we assumed you did not want it.

We received an e-mail from you May 21 saying you had lost most of your channels. We e-mailed you back the next day asking

for your availability, and we received no response from you. If you would like an appointment for warranty service, please get in touch with us again.

Paul from Markham
Paul from Markham
1 review Markham, ON
10/10

HDTV Antenna and Cabling, Amp and Splitter

I was looking to disconnect from the the expensive cable packages since I don't watch that much TV. I still wanted to get the local stations and receive the HD signal. Shin was great from site survey to install ! I would reccomend Tech Unbound for you OTA HDTV needs.

Approximate cost of services:
$600.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
Was this review helpful?
Totton in Toronto
Totton in Toronto
10 reviews Toronto, ON
10/10

Purchase and Installation of HD Antennae

This is the only company that I know of that does an onsite inspection of the property before installation. We live in the Roncesvalles neighbourhood of Toronto and have a pretty good view of the CN tower from the rooftop of our house. After the inspection Shin and Allie were able to determine the best type of antenna for our needs. This in itself is a great service. Shin came a few days later and did the installation. An hour later great reception with 36+ channels. A month later we had a problem. Shin and Allie came over the very next day and determined that the cable TV company had made a mistake when they disconnected us from the cable service. Shin fixed the problem free of charge. Since then things have been great. I wonder how many other technicians would have been so prompt and accommodating in the after sales service. I highly recommend Tech Unbound

Approximate cost of services:
$400.00
Was this review helpful?
CM in Cambridge
CM in Cambridge
2 reviews Brampton, ON
9/10

Digital Antenna Installation

The free onsite survey was the thing that convinced me to go with this company initially and I'm glad I did. I now have a free and legal alternative to expensive cable in clear HD. Shin is very knowledgeable and has continued to offer support after the initial install. He clearly stands by the service he is providing and I will continue to recommend Tech Unbound.

Approximate cost of services:
$300.00
1 of 1 people found this review helpful.
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Tech Unbound

Digital HDTV antenna sales, installation and service | Television wall mounting | Home theatre cable management | IP Security Camera Systems | Serving Kitchener-Waterloo and the GTA since 2006 Kitchener 519-772-8281 Toronto 416-238-1413 **These phone numbers cannot receive text messages. **
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Home Theater pros in Kitchener?