Tempasure Heating And Air Conditioning

The limit switch on my surface had started tripping so called Tempasure for service. This was on the 29th of December so stressful with the long weekend coming. Fortunately they were able to come that night, unfortunately it was determined that the heat exchanger on my old furnace was cracked.

Busy time with the long weekend but Len was good enough to move some work around and get somebody over the next day to install the new furnace. Not sure how much was the old furnace failing and how much is newer technology but it's night and day in the house with much better heat and no major cold spots, particularly my basement which was always chilly in the winter. Look forward to seeing difference in my electric bill not needing to use heaters in the basement anymore!

Company provided great service and repair person was punctual, and quick to get our Nest thermostat to function after I guess I bumbled the initial Try to install. I will definitely use them in the future.

Very professional and they were able to fit me in the same day service. Gave me a time slot as well as a call 30 mins notice prior to arriving to my home.
The service man that arrived to my home was also very professional and explained in detail what the problem/issue was and completed the work promptly.
Would definitely use this company again and recommend to my friends and family. Thank you.

The service was professional and prompt. Friendly safd that actually answer calls and the appointment was booked the same day.
Very happy with this company . I would recommend them to my friends and family.

Tempasure installed a new humidifier for us. Despite it being done perfectly, we weren't getting the humidity levels we needed. They came back and spent hours finding an alternate configuration to make it right, for no extra charge.

They really go the extra mile to make sure their customer's get the result they need!

We hadn’t used our 25 year old gas fireplace for about 14 years. Wanted to get it working and knew there were problems. Tempasure took a look, got it running,
Identified issues, ordered and replaced parts, working great. Appreciated their diligence, folllow-up, and resolution of the problem. Always answer their calls and schedule jobs quickly!

My Navien NBC 240 that heats the water and provides heat for my house sprung a massive leak when the Flow Sensor broke. I called in the "guys in the green trucks" to fix it ASAP as it was Dec 23rd with the Christmas shutdown fast approaching. The service guy came by the same day and diagnosed 4 parts that I would need. The next day I heard back from that company that the Flow Sensor part I needed was not in Canada and they would not be able to get it from California until Dec 27th making it a cold Christmas.
A friend heard about our dilemma and recommended I give Len a call at Tempasure to see if he had the part. I called Len late on Christmas eve explained the problem , sent pictures and the diagnosis that was given by the other company. He arranged to get the Flow Sensor from his supplier that evening and arranged to have one of his technicians install it on Christmas day. Len continuously sent me updates on what he was arranging and when I could expect to have it fixed. He also offered to drop off space heaters on Christmas eve if we needed any. Thank-you Len for the Christmas miracle with getting our heat and hot water back when others dropped the ball. Not only did you provide EXCELLENT customer service but saved us some money on parts as we only needed the Flow Sensor and not 3 extra parts the other company recommended. I will use Len and his team at Tempasure in the future and will definitely recommend him to anyone looking for Heating and Cooling experts.

Our old (and cheap) furnace finally gave up and stopped working. I did a couple of things to try and revive it (cleaned the flame sensor and replaced the ignitor), but it was clear that I needed someone with more expertise to look at it. My wife found Temp-a-sure on Homestars and I decided to give them a call because they had excellent ratings. Len and him team were super responsive and he had his technician (Ram) come and assess the situation. Once it was determined that the old furnace was not worth fixing, I quickly had a quote in hand. The quote included options at 3 different price points. I also decided to get my A/C unit replaced (no pressure from Temp-a-sure to do this). The quote was fair and I agreed to get the work done. On the day the work was scheduled to be done, Ram arrived when they said he would and carried out all of the removal and installation of the new equipment. The job took the better part of the day and Ram worked diligently until it was done. Upon completion, Ram showed me everything and the job-site by was left neat and tidy.

Bottom line - Temp-a-sure are true professionals. They are responsive and honest about the work they do. They are highly communicative (something that is really important to me) and I would recommend them 100% if you're looking to get HVAC work done. Thanks Temp-a-sure!!!

Tempasure has quickly become my go-to hvac specialists for issues big and small. Len is honest and kind and happy to explain the issues and how they will fix them. I highly recommend them.

Len made me feel like I was the most important customer in the world. He responded promptly to all my questions, and did extra research on products to get me the answers I needed (I asked him a million questions).

The crew was extremely diligent and professional. The work was very clean and top-quality.

I look forward to having Tempasure do more work for me in the future.