Tempasure Heating And Air Conditioning

As soon as I sent out a request on HomeStars for a repair job on my radiant heating that was not working properly, I was immediately contacted by Len of Tempasure Heating and Air Conditioning. He sent out a repair person right away and my problem was fixed! Their customer service is excellent and they are professional, prompt, clean and know what they are doing. I was very pleased with their service and would highly recommend them anytime!

We've been using Tempasure for years, and always appreciate the quality of their staff.

This time we had a 'Check-up' on our boiler system. The gang was prompt, and worked quickly. We also received a follow-up call to make sure we were happy before they billed us.

Great service again!

Servicing of furnace. Careful. Thorough always responsive to our needs. Would recommend for hearing air conditioning and anything else. Professional. What else can I say? Highly recommended. Give them a call

Len, the owner is always quick to respond and resolve any concerns . Tempasure has installed my furnace, water heater and April air and has repaired by Ac. Technicians are very knowledgeable and honest

The most accurate thing I can say about the company is that the company is Len and Len is the company.

What I mean is that Len looks after you from start to completion.
He is the owner and he cares about his customers.

That says it all.

Good company to deal with.

Very attentive services. In a crisis Len and his team really came through for us and then followed up with an amazing service call. I highly recommend Tempasure for anyone in need furnace service/maintenance. Customer services is exemplary.

Our furnace stopped blowing heat in the middle of the afternoon during one of the coldest days so far this winter. We contacted Tempasure as they had installed our furnace. A member of the team was dispatched the next morning and fixed the issue.

Upon call of advertised number and speaking to an agent, I received a prompt call back from Len who indicated that someone could come out on the same day. He also asked me to provide an email with my contact details that I had given real to the "call center" lady. After about 1 hour, I called back to inquire when the technician would actually come (same lady asked me for the exact same information that I had in the meantime already sent by email). I then received a prompt call back again from Len. Eventually, I received a storm of text message with various ETA estimates for the technician. All this was good despite the redundancy of providing my contact information now 3 times!

The let downs of this service and why I wouldn't work with this company again are:

Call center quoted me a rate that Len then said was wrong and raised it by a certain amount (no big deal, I told myself) - however, this should have raised red flags already. I had clearly described the problem to the call center and in my email, with exact details and boiler information. Dishonesty!

The technician who came on site hardly did anything, besides repeating the problem that I had given to the call center lady, described to Len, and provided in an email. My email even described the exact boiler model in detail specifying model number that gives an indication of boiler age.

Technician simply told me that the boiler is too old and that nobody repairs boilers anymore. For this I was charged $180. Based on my problem description and the boiler model I provided in writing, this analysis could have been done on the phone. Obviously, then they'd not have earned $180!

The quote they followed up with promptly after the visit, didn't include the discount for the useless service call. I'd have at least expected to get that amount deduced from the 12Kish quote.

There are cheaper companies out there who'd tell you the same. I will stay away from them.

I am very happy to recommend this company. I contacted them for a second option regarding a boiler repair for which I had been told it would take 2 weeks to get the part needed to fix the problem. We had already been without heat for 3 weeks over the Christmas holidays. Len was very helpful sending a service person over that day and working well into the evening to source the part and prepare a repair quote. He obtained the part needed in less than 24hrs and had the repair done by the next afternoon! I am so appreciative of the quick and affordable service. Give them a try!

2 furnaces serviced fast, very competent - and free followup when I had issue - they offer price before the come so no suprises. They can also do other appliances like A/C, water heater (had tankless flush done also - same great service)