Integrity Plumbing

Plumbing
Ottawa ON K2P 0B7
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Integrity Plumbing
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96%

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How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Integrity Plumbing

Average customer rating:
9.8 10 (53 reviews)

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Judy
Judy
0 reviews Ottawa, ON
10/10

Leak repairs

Very pleased with honesty and helpfulness. Paul was efficient and made great suggestions based on the fact that a bathroom renovation will be happening in the near future. I recommend this company.

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brock
brock
2 reviews Ottawa, ON
10/10

Two hose bib replacements

My two hose bibs were leaking. Paul sourced the best materials and had them replaced in a jiffy. Fast. Friendly. Reliable. I will definitely be a repeat customer when my next job comes up.

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Company Response

thank you for the kind review

Leo
Leo
5 reviews Ottawa, ON
10/10

Order

Quickly accepted my order and also advised related products for my bathroom. My order was transferred to a new post office the next day. There is a range of elite manufacturers.

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Company Response

happy to help!

Ed
Ed
1 review Ottawa, ON
10/10

Elusive leak

I had a leak that I could not figure out. Though there were no obvious leaks or drips from the plumbing fixtures in the bathroom, water would drip now and then from the ceiling of the room below. Paul responded quickly to my call and worked systematically to identify the source of the leak. Once this was dealt with, I could proceed with confidence to have the water damage repaired. Paul was careful to leave everything tidy and his charges were very reasonable.

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Company Response

Thank you very much. It was a very fun problem 😊

Rachel in Ottawa
Rachel in Ottawa
2 reviews Ottawa, ON
10/10

Leaky dishwasher + outdoor tap

Paul replaced an old copper dishwasher line and fixed the dishwasher shut off. He also replaced an outdoor tap that wouldn’t shut off. He was quick, professional, and polite. The work was well done. He even identified a little problem on his way out of the house (a missing cap in a pipe) and took the time to look in his van for a part to fix problem! He will be our “go to” plumber from now on.

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Company Response

thank you very much 😊. Always happy

Rich McLovin
Rich McLovin
4 reviews Ottawa, ON

First Review

10/10

Outstanding price and speed.

Paul called 2 minutes after I posted my request. He showed up exactly on time. He was in and out in under an hour. Gave me a discount. He was a true Pro in every sense of the word. Oh, and super kind to boot! I would give him a 6/5 if I could.

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Company Response

:D thank you for the kind review.

Private User
Private User
Private User reviews Ottawa, ON
1/10

Misleading pricing - lacks integrity

Lacks integrity. Misleading pricing. On the phone quotes one price but does not say it is per hour price, qnf that he charges mininum 2hrs per visit. Arrives without tools, does nothing, bills for full 2 hrs & still has to come back to finish the job. Lazy. For the second job, says he will "charge depending on how he feels that day". Does not show integrity, transparency or professionalism. Avoid this guy.

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Company Response

Hi, firstly I would like to thank you for choosing Integrity Plumbing and for taking the time to share your thoughts on our HomeStars page. It is always my goal to provide 100% customer satisfaction with every job I do, and clearly on this occasion this goal was not met, for that I apologize. I have checked my records but I don't recognize the job in question as the name of the reviewer is "Private User". When you see this response, please reach out to me on 613-618-8882 and I will be more than happy to come back to remedy the situation and ensure that you are left completely happy with the work I have done. I hope you are safe and well during this time. Paul.

Croz in Ottawa
Croz in Ottawa
0 reviews Ottawa, ON
10/10

Replaced water blending valve + numerous shower pipes/fittings

Paul came recommended by a friend of a friend. Despite him being very busy we needed the work done promptly and he fit us in did a wonderful, professional and fast job. He is extremely personable and an excellent communicator, and as an older couple this was extremely welcome and comforting. We recommend his services wholeheartedly. Thank you, Paul!

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Company Response

thank you and it was a pleasure.

Mike Tayeb from Ottawa
Mike Tayeb from Ottawa
2 reviews Ottawa, ON
10/10

Replacement of exterior faucet

My exterior faucet was broken and spraying water out the anti-siphon valve every time it was turned on. Paul came very quickly and determined the source of the problem and ordered the necessary part. About a week later, when the part came in, the work was completed. Workmanship was great and Paul explained everything to me as he went. He also accommodated my work schedule so that I didn't have to take time off work for this job to be completed. Would definitely recommend Paul / Integrity Plumbing.

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Company Response

always happy to accommodate when we can

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Integrity Plumbing

Canadian owned and operated and located in Ottawa, Ontario. Integrity Plumbing Inc. is a full service company operating in Ottawa and the surrounding communities for both residential and commercial customers on both new construction and remodel jobs. We are committed to providing customers with honest, quality work, and have friendly office staff and certified plumbers waiting to take your call.

CATEGORIES
Plumbing and Drain Services
SERVICES
Sub-contractor, Renovation, Service, Commercial plumbing, New construction.
BRANDS
Uponor water lines, certified to CSA B181.1 ABS Piping
YEAR ESTABLISHED
2014
NUMBER OF EMPLOYEES
2
PAYMENT METHOD
E- Transfer, Cheque, Cash
MEMBERSHIPS
Baeumler Approved
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
190
PROJECT RATE
95$ Per Hour
WRITTEN CONTRACT
Yes
WARRANTY TERMS
5 year on workmanship
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.