I had a leak that I could not figure out. Though there were no obvious leaks or drips from the plumbing fixtures in the bathroom, water would drip now and then from the ceiling of the room below. Paul responded quickly to my call and worked systematically to identify the source of the leak. Once this was dealt with, I could proceed with confidence to have the water damage repaired. Paul was careful to leave everything tidy and his charges were very reasonable.
Thank you very much. It was a very fun problem 😊
Paul replaced an old copper dishwasher line and fixed the dishwasher shut off. He also replaced an outdoor tap that wouldn’t shut off. He was quick, professional, and polite. The work was well done. He even identified a little problem on his way out of the house (a missing cap in a pipe) and took the time to look in his van for a part to fix problem! He will be our “go to” plumber from now on.
thank you very much 😊. Always happy
Paul called 2 minutes after I posted my request. He showed up exactly on time. He was in and out in under an hour. Gave me a discount. He was a true Pro in every sense of the word. Oh, and super kind to boot! I would give him a 6/5 if I could.
:D thank you for the kind review.
Lacks integrity. Misleading pricing. On the phone quotes one price but does not say it is per hour price, qnf that he charges mininum 2hrs per visit. Arrives without tools, does nothing, bills for full 2 hrs & still has to come back to finish the job. Lazy. For the second job, says he will "charge depending on how he feels that day". Does not show integrity, transparency or professionalism. Avoid this guy.
Hi, firstly I would like to thank you for choosing Integrity Plumbing and for taking the time to share your thoughts on our HomeStars page. It is always my goal to provide 100% customer satisfaction with every job I do, and clearly on this occasion this goal was not met, for that I apologize. I have checked my records but I don't recognize the job in question as the name of the reviewer is "Private User". When you see this response, please reach out to me on 613-618-8882 and I will be more than happy to come back to remedy the situation and ensure that you are left completely happy with the work I have done. I hope you are safe and well during this time. Paul.
Paul came recommended by a friend of a friend. Despite him being very busy we needed the work done promptly and he fit us in did a wonderful, professional and fast job. He is extremely personable and an excellent communicator, and as an older couple this was extremely welcome and comforting. We recommend his services wholeheartedly. Thank you, Paul!
thank you and it was a pleasure.
My exterior faucet was broken and spraying water out the anti-siphon valve every time it was turned on. Paul came very quickly and determined the source of the problem and ordered the necessary part. About a week later, when the part came in, the work was completed. Workmanship was great and Paul explained everything to me as he went. He also accommodated my work schedule so that I didn't have to take time off work for this job to be completed. Would definitely recommend Paul / Integrity Plumbing.
always happy to accommodate when we can
Discovered water leaking into basement, tore open wall to discover crack in our plumbing stack (100 year old home), slowly leaking sewage. Paul came out first thing in the morning to deal with it by putting on a temporary patch and then explained my options for a longer term fix (replacing a section of the stack, or replacing the whole thing), and gave me an honest sense of what I might run into (risk that the remaining stack might crack or that he might have to chip into the floor in the basement and replace a larger section). Zero pressure from him to commit to doing the bigger repair with him. Felt like I was dealing with an honest professional.
thank you for the kind review
Paul has recently done work for us at 2 of our condos. He came highly recommended by one of the superintendents. He is very pleasant, does excellent work and charges a fair price. We're happy to have found him and recommend him highly.
:) thank you very much for the wonderful review
Canadian owned and operated and located in Ottawa, Ontario. Integrity Plumbing Inc. is a full service company operating in Ottawa and the surrounding communities for both residential and commercial customers on both new construction and remodel jobs. We are committed to providing customers with honest, quality work, and have friendly office staff and certified plumbers waiting to take your call.