Integrity Plumbing

Plumbing
Ottawa ON K2P 0B7
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HomeStars  >  Drain Services in Ottawa  >  Integrity Plumbing  >  Misleading pricing - lacks integrity
Private User
Private User
Private User reviews Ottawa, ON
1/10

Misleading pricing - lacks integrity

Lacks integrity. Misleading pricing. On the phone quotes one price but does not say it is per hour price, qnf that he charges mininum 2hrs per visit. Arrives without tools, does nothing, bills for full 2 hrs & still has to come back to finish the job. Lazy. For the second job, says he will "charge depending on how he feels that day". Does not show integrity, transparency or professionalism. Avoid this guy.

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Company Response

Hi, firstly I would like to thank you for choosing Integrity Plumbing and for taking the time to share your thoughts on our HomeStars page. It is always my goal to provide 100% customer satisfaction with every job I do, and clearly on this occasion this goal was not met, for that I apologize. I have checked my records but I don't recognize the job in question as the name of the reviewer is "Private User". When you see this response, please reach out to me on 613-618-8882 and I will be more than happy to come back to remedy the situation and ensure that you are left completely happy with the work I have done. I hope you are safe and well during this time. Paul.