J S HOME SERVICES

Plumbing
Newmarket ON L3Y 9E5
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Plumbing
J S HOME SERVICES
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74%

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Reviews by rating (past 12 months)

Reviews for J S HOME SERVICES

Average customer rating:
7.2 10 (95 reviews)

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Jo-ann in Bradford
Jo-ann in Bradford
3 reviews Bradford, ON
10/10

Highly recommend

Had contacted Mike for assistance with a small project request since he had the right equipment to help us. Once he understood the scope of work, he offered a far more cost-effective solution to assist us. Given our tight budget, this was great news - and we really appreciate him suggesting an alternative that made him considerably less money. Very refreshing. Hes my go-to guy now for any renovation work. Thanks Mike!

Approximate cost of services:
$200.00
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Arthur Morgan
Arthur Morgan
1 review Newmarket, ON
10/10

Excellent Sump pump installation

Called up JS for a sump pump installation in my new home. They stayed true to their quote and completed the job on schedule!
Thank you Michael!

Approximate cost of services:
$2,000.00
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Company Response

Arthur you are so welcome. Anytime you need our help we will be there to assist. Thank you for the kind words in your review of our company.

Private User
Private User
1 review Mississauga, ON
10/10

Bathroom

Mike was very helpful in dealing with issues in our bathroom. He was prompt and very personable. He advised us on the problem and what our next steps should be. We will continue to use his company to aid us with other issues within our home after the floods of July and August.

Approximate cost of services:
$150.00
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Company Response

Thank you so much for the kind words. We look forward to servicing your home in the near future.

Private User
Private User
Private User reviews Mississauga, ON
10/10

My Go-To Guys

These are my go-to for any plumbing issues. They are trust worthy and I always feel comfortable with them in my house. As a single mom, I am always paranoid of being taken advantage of with any work guys, but J & S puts my mind at ease and I never feel taken advantage of in terms of pricing and upselling.
I have called them a few times in a plumbing emergency and they are quick to respond and they explain the process (even when I have like a million questions)!

Approximate cost of services:
$600.00
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Company Response

Wow. We at JS Home Services really appreciate you taking the time to review our services to you so eloquently. We look forward to serving you and your family again at some point in the future.

Prince in Stoney Creek
Prince in Stoney Creek
7 reviews Vaughan, ON
10/10

Bathroom plumbing

Amazing company and so happy that the new management is very attentive and addressed all my issues. Will most definitely recommend

Approximate cost of services:
$950.00
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Company Response

Thank you so much for your kind words. Under new ownership we are striving to achieve the ultimate in customer satisfaction.

Mia
Mia
1 review Newmarket, ON
10/10

Stellar Service and Amazing Work

My water meter was leaking. I called JS and they were very quick to respond. Ryan came prepared and was very respectful and courteous. He answered all my questions and was very polite. I would recommend JS Home Service to anyone looking for value and a trustworthy company.

Approximate cost of services:
$500.00
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Company Response

Thank You Mia It has been our ultimate goal since 2020 when we took over to strive for customer service excellence Thank you for your kind words

Steve in Newmarket
Steve in Newmarket
4 reviews Newmarket, ON
10/10

Quality Plumbing Repairs

Mike and Justin did a thorough review of our plumbing system. I already knew I had a slow draining shower, and they fixed it efficiently and completely. I had various questions about my plumbing, and they gave me helpful information about its operation and various risk factors. There was another problem I didn't know about but they discovered it, and I'm glad they came, because if they hadn't come and fixed it proactively, the problem was about to turn serious.

I think their skill and professionalism was well worth the cost.

Approximate cost of services:
$600.00
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Company Response

Thank You Steve !! It has been our ultimate goal since 2020 when we took over to strive for customer service excellence Thank you for your kind words

Brian
Brian
3 reviews Markham, ON
0/10

Terrible Service, Unprofessional & Incompetent Services Technicians

Our Keep Rite furnace was installed by J&S Plumbing Newmarket Ont December 2011. Back in 2016 our heat Exchanges cracked and required replacing immediately. From the very beginning we were having difficulty getting proper service and after several calls J&S finally came to our home. The parts were then finally ordered and it took over 1 week for the exchanges to be shipped from the US by Fedex. The rub was that J&S Plumbing made us pay for the courier fee when this part was available under warranty in Toronto by two Keep Rite distributors that were located in Toronto.
The extent of this damaged was not identified until February 28, 2019 when Home Saving Inc (Heating & Cooling identified the problem) immediatly. Home Savings noticed that the inducer Motor and Collector box required replacing ASAP. I called Tamim the Manager who sent Chen the same day to inspect the furnace. Chen noticed the previous installer J.S. Home Services of Newmarket, Ont damaged the Collector box 5 screws and the taped the Inducer Motor to collector box without replacing the collector box part. At this point both parts required fixing immediately so Chen there TECH had to shut our furnace down for 1.5 days for safety reasons until the new parts were picked up the next day. We are very very lucky that there was no gas leak.

All I can say our family is very lucky nothing serious happened due to the poor workmanship by J&S Plumbing.

J&S Plumbing is totally incompetent and should have there licenses revoked by the Ontario Government.

was able diagnosed the problem and come by our home to properly fix the problem.

Thank you Home Savings for the great service..

Approximate cost of services:
$150.00
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Company Response

I'm so sorry to hear of your poor experience with JS Plumbing, We have since taken over from old ownership and are striving for the best in customer service and affordability, We also no longer work with any gas related products or services as we do not have any HVAC technicians. If you require any PLUMBING service call us for second chance to impress you.

Private User
Private User
Private User reviews Toronto, ON
0/10

Premium Price for a Budget Based Service

I have been using J and S for a few years. Recently their service just dropped with their last 3 visits. Got the membership. They say that there are perks for this premium expense. and there were until recently. I Don't see any perks (as of this year) still had to wait weeks to book an appointment even if they are coming back because they did not resolve the issue the first time around. They give you a coupon booklet and don't auto discount you the coupon. So, if you forget to give them the coupon you are up the creek. They are more expensive when compared to other services. No one to report problems to just their Dispatch who tells you to email concerns to them. I did with no response yet. Their suggestion to my HVAC problem was to call someone else and they still charged me for coming out.

Approximate cost of services:
$0.00
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Company Response

I'm so sorry to hear of your poor experience with JS Plumbing, We have since taken over from old ownership and are striving for the best in customer service and affordability, We also no longer work with any gas related products or services as we do not have any HVAC technicians. If you require any PLUMBING service call us for second chance to impress you.

Private User
Private User
Private User reviews Newmarket, ON
6/10

MAIN SHUT-OFF VALVE REPAIR

I had a non-emergency situation and required a replacement of the main water shut-of valve plus the removal of an old but small water stabilizer unit. Technician Mike R. was excellent at explaining the repair and did a very professional job. My problem was the cost. I was charged $1,100 plus tax for just over two hours of work. If I hadn't pre-arranged for the town to shut off the water supply for the scheduled repair date, I probably would have used another plumbing service; one that operated on a time and materials basis rather than on a set charge schedule(corporate binder of set fees for set jobs).

Approximate cost of services:
$1,200.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about J S HOME SERVICES

A family owned and operated company serving all of York Region and the Greater Toronto area. JS Home Services offers experts in Plumbing Service, Drainage Service, as well as Water Filtration and Purification; 24-hours-a-day, seven-days-a-week emergency service. Our mission is to be recognized as the plumbing contractor of choice in York Region area through trained technicians, guaranteed satisfaction and fair pricing with an emphasis on customer service.

PLUMBING | DRAINS | | WATER PURIFICATION | WATER SOFTENERS | REVERSE OSMOSIS DRINKING SYSTEMS | NEWMARKET | AURORA | RICHMOND HILL | MARKHAM | TORONTO | VAUGHAN | SCARBOROUGH

CATEGORIES
Plumbing, Drain Services, Drainage Contractors, and Water Filtration & Purification
PRODUCTS
KINETICO, MYERS, AMERICAN STANDARD, TOTO Bioclean - Biodegradable maintenance product for drains & septic tanks. Spartan Hydro scrubbers: Remove any form of debris that gets into and clogs up drain lines; using high volumes of water with great pressure. Fiberglass drain line replacement. The first product to be recognized and approved by the City of Toronto for lateral drain lines.
SERVICES
WE PROVIDE: FULL SERVICE PLUMBING, DRAIN SERVICES, WATERMAIN REPLACEMENT, CAMERA INSPECTIONS, HIGH PRESSURE JETTING, TRENCHLESS TECHNOLOGY, RENOVATIONS, ROUGH-INS, NEW CONSTRUCTION, DRAIN RELINING, WATER SOFTENERS, WATER PURIFICATION, REVERSE OSMOSIS SYSTEMS, FROZEN PIPE REPAIRS
BRANDS
KINETICO
SPECIALITIES
Please don't hesitate to give us an opportunity to address your home or business needs. We offer excellent customer service, trained professionals, 24/7 Emergency service and a upfront pricing.
WEBSITE
https://js-homeservices.ca/
YEAR ESTABLISHED
2020
NUMBER OF EMPLOYEES
10
PAYMENT METHOD
Visa, MasterCard, Debit/Interac & Cash
LICENSES
Plumbing License: Toronto Master P18928, Toronto Contractor; T94-3487123, MOE contractor well Licens
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
PROJECT RATE
No hourly rates! That means you get a price, IN WRITING upfront before there's any work done!
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year parts and labour on all workmanship
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