Discovered water leaking into basement, tore open wall to discover crack in our plumbing stack (100 year old home), slowly leaking sewage. Paul came out first thing in the morning to deal with it by putting on a temporary patch and then explained my options for a longer term fix (replacing a section of the stack, or replacing the whole thing), and gave me an honest sense of what I might run into (risk that the remaining stack might crack or that he might have to chip into the floor in the basement and replace a larger section). Zero pressure from him to commit to doing the bigger repair with him. Felt like I was dealing with an honest professional.
- Company Response
thank you for the kind review