Roy Inch & Sons Home Services by Enercare

Formerly Roy Inch & Sons Service Experts
Heating & Air Conditioning
London ON N6E 2Z9
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Heating & Air Conditioning
Roy Inch & Sons Home Services by Enercare
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94%

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Reviews for Roy Inch & Sons Home Services by Enercare

Average customer rating:
9.7 10 (558 reviews)

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WorkingMum in London
WorkingMum in London
2 reviews London, ON
10/10

Jason Bierworth is a great plumber!

Jason Bierworth was at our home 20min after we placed the plumbing service request for our washing machine. His work was efficient and his demeanour was professional. We will definitely call him for future plumbing needs.

Approximate cost of services:
$170.00
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Company Response

We are happy to hear that Jason was able to get you taken care of so quickly and we appreciate you choosing us for your plumbing needs!

Jamie in London
Jamie in London
1 review Saint Thomas, ON
10/10

Professional work

Clean and professional. Jason explained the service and was very cordial. Left the work space clean and as it was before his arrival. Was on time and phoned ahead to ensure all was still good to go.

Approximate cost of services:
$175.00
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Company Response

We are happy to hear that Jason provided you great work and service and thank you for this great review!

Mary MacDonald in London
Mary MacDonald in London
1 review London, ON
10/10

Plumbing system inspection

Jason was punctual and very professional. He was thorough and appeared to give honest advice. I would be comfortable with having him work on any plumbing project in my home.

Approximate cost of services:
$0.00
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Company Response

We truly appreciate your business and thank you for this wonderful review for Jason!

roy in London
roy in London
1 review London, ON
8/10

Furnace Tuneup

I have not used RoyInch services for 3 years now since my last tuneup when the furnace STOPPED a few days later after the tech was here. Roy Inch fixed the problem at NO COST but I lost my Faith in them.
Thought I would give another chance.
So just had another Furnace tuneup ... and we shall see.
The tech .. Dylan Simpson was just a GREAT guy .. polite ... and did a GREAT job ... I am NOW back in the RoyInch family and probably will buy my next furnace /air off these folks .. They stepped their game up ....

Approximate cost of services:
$157.00
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Company Response

We apologize for your experience and thank you for giving us the opportunity to make things right. We are happy that Dylan provided you great work and service and we are honored to have you back in the Roy Inch & Sons family!

CINDY DAVIES in Saint Thomas
CINDY DAVIES in Saint Thomas
1 review London, ON
10/10

REPLACE LEAKING WATER HEATER

CALL FOR HELP AND WITHIN 1 HOUR I HAD JASON BIERWORTH AT THE OFFICE AND HE WAS VERY PLEASANT, HE EXPLAINED EVERYTHING OF WHAT HE FOUND AND THE WATER LEAK WAS THE WATER HEATER AND HE HAD REPLACED BY THE END OF THE DAY AND NO MESS AND DID NOT LET THE DOG OUT. THE YOUNG GENTLEMAN WAS A PLEASURE TO HAVE HERE. THANK YOU VERY MUCH

Approximate cost of services:
$700.00
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Company Response

Thank you this wonderful review! We love receiving feedback on our team and thank you for your business!

Private User
Private User
Private User reviews London, ON
8/10

Air Conditioner maintainance

Very pleased with service received. The technician , Mr Kowalski worked guickly .explained the results of his inspection clearly and completely. I would be happy to have him provide service in the future

Approximate cost of services:
$140.00
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Company Response

We appreciate your business and thank you for this great review for Mr. Kowalski!

Debra R in Toronto
Debra R in Toronto
1 review Belmont, ON
10/10

Furnace/AC and duct cleaning

What a wonderful experience that we had with Roy Inch Service Experts when our furnace refused to come on a few weeks ago. From the receptionist who first took our call about the furnace not working, to the technician (Richard Scott) who came and told us that it couldn't be repaired, to Adam Glazer coming out to explain our options was a mere 4-5 hours. Adam took our information, and scheduled the install for 2 days following. Barry Pett and Pete Perry came the very next day, though, to get an early start on the install. A MAJOR flaw with our water heater was noted, and decisions needed to be made again. That's what happens when things are 27 years old! in a word, Barry's concern for our safety was evident, and we decided to rent a water heater through Roy Inch, rather than stay with the current company. This will be easy since now both furnace and water heater can be serviced at the same time. On the install day, Barry and Pete were professional, expert, and always letting us know what was going on. The water heater installer (and I don't have his name), did his work quickly. The company then took the water heater back to the company that currently owned it. When there was an issue, John in the office cheerfully took care of it. Not having to return the equipment ourselves was a real relief.
Today, we had Milton and Andy in to clean the ducts. Again, there was a phone call to arrange to come in early and their efficiency and knowledge came through loud and clear. Their attention to detail was noted and they even answered a question that my husband had about the furnace installation.

In summary, I found every single representative of Roy Inch to be friendly and efficient. I feel that they appreciate my business, and the feeling is reciprocal! Well done!
(not in Toronto, not sure why it says I am)

Approximate cost of services:
$380.00
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Company Response

Thank you so much for taking the time to write this great review! We appreciate you choosing Roy Inch & Sons for your HVAC and plumbing services and we are happy to hear that the team provided you great work and service. We are here for you 24/7/365 and look forward to continue working with you!

Robert in London
Robert in London
1 review London, ON
10/10

Faucet replacement

Dan Holden #215 came to do the job. He was competent and did the job efficiently. Good clean up. A pleasure to have someone like this do the job. Arrived on time as promised. I would certainly use this service again.

Approximate cost of services:
$140.00
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Company Response

We are happy to hear that Dan met your expectations and provided you great service. We appreciate your business and look forward to continue working with you!

Simon in Komoka
Simon in Komoka
1 review Komoka, ON
10/10

AC Service

Roy Inch & Sons has been great for ever since we installed our complete HVAC system with them. Their service is courteous and professional. They're pricey, but it pays back in a reliable and high quality system with no issues

Approximate cost of services:
$200.00
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Company Response

Thank you for choosing us for your HVAC system! We are happy to hear that you enjoy working with the team and hope you're staying comfortable!

Jen in London
Jen in London
1 review London, ON
9/10

Air Conditioner Repair

I had an issue with my air conditioner capacitor. Craig diagnosed the issue within minutes of arriving at my house. He explained all of the work he would preform to my a/c unit. He was professional, efficient and he had my a/c unit running within minutes. I would recommend Roy Inch. I have found their technicians to be knowledgable, efficient and courteous.

Approximate cost of services:
$350.00
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Company Response

Thank you for this great review and recommendation! We are happy to hear that Craig could get you taken care of so quickly and we look forward to working with you again!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Roy Inch & Sons Home Services by Enercare

Roy Inch & Sons Service Experts has been in business for over 91 years & is considered as the leading heating, air conditioning & plumbing provider in London & surrounding area. Roy Inch & Sons Service Experts provides great service, works with integrity, uses honest business practices & employees the ...
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