Restoration 1 Toronto

A pipe burst and Mr. Rooter fixed the pipe but suggested Restoration1 do the clean up and dry out. Very impressed with the service and extremely satisfied. They not only took away the damaged drywall and floors and dried out where possible but also did all the repairs including new drywall, painting, ceramic floor in the washroom, laminate floors in the basement, and new hardwood floors on the main floor. Their attention to detail and quality of work is great. Very responsive customer service. Very happy with the final results! Thank you again especially to Robert and Eric!

Most importantly, great quality of work! Love our new bathroom. Great service, the team was focused on helping us find the issue and fixing it. Very helpful when working with our insurance to get the job done right - 100%.

Absolute best contractors we have ever hired. Shortly after buying a 90 year old house in Toronto, a pre-existing broken pipe backed up causing water damage in the basement bathroom and rec room. Restoration 1 handled our renovation from start to finish. Since we ran an insurance claim, we decided to use the opportunity to fully renovate the basement bathroom and rec room. Their team was first rate, walking us through every step of the way. Account manager Eric was on hand and available throughout the process, making multiple visits and keeping open the lines of communication. However, it was Rob's handling of the renovations that really made their work first rate. As a result, we have added value to our house with a beautiful new bathroom, replacing a shallow 5' tub with a 6' soaker tub, adding heated flooring and running beautiful porcelain tile throughout the basement. Rob's advice was thoughtful, anticipated our needs, and always keeping cost in mind. His work was absolutely first rate, with beautiful finishes and an expert attention to detail. We would recommend him to everyone we know. A stressful emergency for new homeowners was turned into an impressive improvement to our home ... and just in time for our new baby to be born at home (and in the new bathtub that Rob installed).

We had an unfortunate plumbing leak in our basement that damaged our drywall and flooring. We contacted Restoration 1 for the repairs and were very impressed by Eric's knowledge on insurance claims and the restoration process. He patiently answered the hundreds of questions the wife and i had. Restoration 1 did a great job restoring our basement and we are very happy with the final product. Our insurance company covered the cost of the repair. Eric made sure every little detail was attended to and showed a real knack for customer service. Would definitely recommend them for a similar job.

We had a terrific experience with Restoration 1. When our sewer pipes froze and sewage backed-up in our basement, they were there within hours of placing a call. Their helpfulness and the professionalism of their team really helped in a time of stress. They were then able to restore our basement in a very timely manner. Great guys! Very trustworthy!

I had a 100% positive experience with Restoration 1 Toronto. My condo flooded on a holiday weekend and within half an hour of calling Restoration 1, Mike and Jayson were at my door to assess the situation. Even though there was a lot of damage and it required drying for days, new floors, repaired ceilings, walls, paint, etc. the entire team pitched in to get me back home as soon as possible. Eric and Jayson even came by specially to fix a couple of last details. I really appreciated their promptness, courteous service, attention to detail, and knowledge of the situation and would definitely recommend them to anyone who needs their home fixed after water damage.

We called Restoration 1 when our basement flooded. Eric's team came within the hour and were amazing. They dealt directly with our insurance company which saved us a lot of stress. When the time came to rebuild our basement, Robert and his team did an amazing job. We highly recommend their services.

Eric was responsive in an urgent situation involving sewage vapour in my basement. The crew were responsible, accommodating, and efficient under difficult circumstances. I would not hesitate to recommend these professionals for your next emergency, should you suffer such a misfortune!

We called Restoration 1 when our basement flooded based on the strong rating here and recommendation from our plumber. They arrived within an hour and took care of everything for us - from moving the contents of our basement, tearing up the floor, drying out and then the rebuild.

I can not say enough good things about the team. The guys were very polite and punctual and always very easy to get a hold of. They worked on the weekends and worked late into the evenings to get our basement rebuilt in record time. We are thrilled with the outcome of our 'new' basement!

I am an an independent adjuster and had the good fortune of coming across Eric at Restoration 1 on a recent flood. i was very impressed about the work they did and the professionalism thorughout the claim process.