Restoration one acted swiftly. Came in and started to contain the water leakage and immediately started the drying process and clean up. Fans were used extensively, the ceiling had ventilating holes. The floor had to be removed eventually. They took away the tibetan carpets for dry cleaning ( came back just like they were) They acted very systematically, Eric the manager in charge of the operation was very efficient, could foresee any challenges, totally organized and delegated brilliantly. The guys who did the packing were great - careful, well wrapped and not wasting paper. I had jewelry lying around and they were all put in bags, etc. It was easy to unpack each box. Not one thing was broken. The truck guys did a great job returning all the furniture and many boxes. They were polite, careful, and very obliging.
Every on did not mind going the extra mile, and did it with a smile! It was truly beyond expectations.
I would definitely use them again..... but would rather not!! However, I will introduce them to anyone who might need their services!
- Company Response
Thank you, glad we could help.