I was in the unfortunate position of having to use the services of Restoration 1 twice in the span of a few months for floods at 2 separate properties. The first was a basement flood at my mother's house where there was 3 feet of water in the basement. After finding Restoration1 on Google the night I discovered the water, I called them and Eric was out within the hour. They had most of the water out within a few hours and his crew was there working well past midnight, removing damaged property and setting up drying equipment. They were thorough, friendly and efficient. Eric was particularly reassuring during a very stressful time. Eric arranged for the rebuilding of the basement and dealt with my insurance company directly making the whole process simple. And I was very pleased with the workmanship of the rebuild. So when I had a flood in my own basement of an inch and a half of water a few months later, I didn't hesitate to call Eric again to deal with the situation. He had his team there that day and again I was pleased with the job they did and was thankful to know I had someone reliable I could call in a crisis like this. Would recommend them to anyone unfortunate enough to have to deal with a flooding issue.
- Company Response
Thank you, glad we could help.