Bigelow Construction

General Contractors
691 Gladstone Ave. Toronto ON M6H 3J5
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Bigelow Construction
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92%

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Reviews for Bigelow Construction

Average customer rating:
9.9 10 (37 reviews)

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Peter
Peter
0 reviews Toronto, ON
10/10

Kitchen renovation

We've used Bigelow Construction before and have been pleased with the work. For the kitchen renovation, they provided a clear estimate, but also pointed out where the risk of a cost overrun might be (the condition of the sub-floor).
Bigelow Construction's crew arrived promptly, were totally respectful of our privacy, and took every measure to minimize disruption. We were promised a timeline of three weeks, but when suppliers caused delays, Sam notified us promptly, and the work was completed five days later than promised.
This is the third project Bigelow Construction has done for us. Our house is almost a century old, so it has its quirks. It also has its charms, and Bigelow Construction was very sensitive to the charm of an older house.

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Company Response

Thank you so much for the glowing review. It was a pleasure for Bigelow construction to work with you & help restore the beauty of your home.

Sam and the team at Bigelow construction is so pleased you are happy with the work.

We hope you enjoy your space and to work with you again soon.

Best,

Sam + team at Bigelow Construction

Lauren Skanes
Lauren Skanes
1 review Toronto, ON
10/10

Entire Home Renovation

We truly had a wonderful experience with Sam and his team for the renovation of our home. The renovation was extensive so we conducted much research on contractors before deciding to go with Sam for our project. We could not have made a better choice. We had heard all the stories about terrible renovations and bad experiences with contractors. From the very start and through our six month renovation, Sam instilled trust and commitment to making our renovation plans a reality.
There were so many things about the work that Sam and his team did with our home that continued to meet and exceed our expectations. We had never undergone a renovation project. Much less alone an entire renovation of our home, top to bottom.
The thing that stands out the most that we appreciated about Sam's approach to our project is his communication style. Sam was always very clear and articulated specifically what he needed from us and what we could expect from him.
This very clear and consistent communication style never left us wondering where we were with the project.
Sam and his team are reliable, professional, and a pleasure to work with. We are so fortunate that we had the opportunity to work with him!

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Company Response

Thank you so much Lauren. It was such a pleasure working for you and your family. We are thrilled that you are so happy with the work and the process.

- Sam & the Bigelow construction team

Happy c.
Happy c.
2 reviews Toronto, ON
10/10

House addition

Sam is honest and committed to delivering a first class product. He is easy to work with and does his best to ensure his customers are happy. His team of trades have been with him for years and that aloneness speaks volumes.

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Company Response

Thanks so much! Such a pleasure working for you.

-Sam + team

Anika
Anika
2 reviews Toronto, ON
10/10

Victorian whole house renovation plus 3rd storey addition

We interviewed 4 contractors before signing on with Bigelow construction. Sam has all the qualities you want in a contractor- super knowledgeable in all areas of construction, proactive communicator, reliable and above all trustworthy. Our project was complicated as our house was built in 1883 and required many structural adjustments. Sam project managed the construction and communicated very well with our architect and engineers. We had high expectations with finishes and design and Sam always took the time to ensure we were happy no matter what. He provided us options for cost savings that didn’t compromise quality. Our project scope kept increasing (as we kept adding to our project)- sam accommodated these requests in a timely manner and with high level of professionalism. Project came within -+ $5k of the initial project quote (aside from our project add ons) which is incredible given the size of the project. Timelines were reasonable as well. The most notable support we received from Sam would be the level of customer service and how much care he put into ensuring we had a positive experience while living through the renovation- he showed up on weekends, snow, middle of night - to take care of anything urgent we needed him for. Bigelow construction will be our go to for all future projects and I recommend Sam without hesitation.

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Company Response

Thank you so much for your kind review Anika! You guys were an absolute pleasure to work with and I couldn't be happier with the final product that we were able to provide to you and your awesome family. I really pride myself on providing superior customer service and I'm so glad that you appreciated that.

I hope you're enjoying your beautiful new home!

J M.
J M.
0 reviews Toronto, ON
10/10

Basement reno

Bigelow Construction gave me the lowest estimate for renovating my basement, and was thrilled when they completed the job on budget. Sam is a great and honest guy. Would definitely recommend.

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Company Response

Thanks so much for your review. We try to be realistic with budgeting and timelines and are so happy that you're please with our services!

matteo.outclass
matteo.outclass
1 review Toronto, ON
10/10

rushed store reno

Sam exceeded expectations and completed the work in a very short period of time.
Will definitely continue working with Sam on future projects!

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Company Response

Thank much for your review Matteo! It was a pleasure working with you.

Kyle.Duffin
Kyle.Duffin
0 reviews Toronto, ON
10/10

Ceiling renovation

Very easy to work with Sam. He was transparent up front about the work and made a lot of time for us leading up to it. It was a tough job on tight timelines, so it wasn’t without a hiccup here and there. But it was done at a fair price, with great craftsmanship, and significant transparency of scope and expectations.

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Company Response

Thanks so much for your kind review Kyle!

As you say, renovations in these older homes in downtown Toronto, which are our specialty, are complex processes, and there are often unexpected issues, or "hiccups" along the way.

Our approach has always been to keep expectations realistic, lines of cummunication open, and costs and porcedures transparent. We're so glad to hear that you appreciated this approach and hope that you enjoy your new space!

Roger
Roger
2 reviews Toronto, ON
10/10

Difficult skylight, beautiful outdoor deck, and fence repair.

Bigelow Construction’s work was excellent! They took on a very challenging skylight job that two previous contractors had refused to do, and did a lovely job of it. We have an old house in the Annex, with the result that there was a very large old wooden beam, and electrical wires, across the skylight, which meant that no other contractor would take on the job. Bigelow took it on and did a great job, right down to carefully matching the paint color and doing all finishing work and cleanup meticulously. The rear deck was replaced beautifully, and Bigelow implemented a number of improvements, such as redoing crumbling concrete piers, and extending the eavestrough drain right out to the garden surrounding one of our trees. Sam Bigelow and his team were all articulate, friendly and hard-working. They got all three jobs done in a little over a week. Thank you for a job well done!

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Company Response

Thanks so much for your review Roger. Much of our work takes place in occupied homes, so we work very hard to ensure that we create as little disruption as possible to people's lives by carefully controlling dust and mess and making sure to clean up meticulously.

Shannon S in Old Toronto
Shannon S in Old Toronto
0 reviews Toronto, ON
10/10

Basement overhaul - so happy

Sam and his team were amazing. We pulled out our slab, repaired concrete floors, added built in storage, a bathroom and shower and new staircase. Everything went close to quote. Sam is so responsive and the work him and his team did is fabulous. We have hired him/them all back since for other home renovations. Highly, highly recommend.

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Company Response

Thanks so much for your kind review Shannon. You and Matt were an absolute pleasure to work with and we look forward to working together again in the future.

Enjoy your new space!

Private User
Private User
Private User reviews Vaughan, ON
10/10

Top Notch 3rd Floor Addition

We recently hired Bigelow to complete a renovation and addition to our 3rd floor. Sam is a pleasure to work with -- he is knowledgeable, honest and he gets the job done. And his team is awesome -- everyone that worked on this project was personable and reliable -- we are thrilled with the final project and the process was as painless as it gets with renovations. I Highly Recommend Bigelow Construction and would most definitely use them again.

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Company Response

You guys were an absolute pleasure to work with and we're so happy you felt the same about our crew.

Enjoy all your extra space!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Bigelow Construction

Bigelow construction is a small general contracting firm. We offer a wide array of services, including washroom and kitchen renovations, additions and construction management services. Sam Bigelow, owner operator, is a certified building renovation technologist with more than 12 years experience in the construction field. Bigelow Construction offers reliable and rapid service with transparent, easy to understand quotes. Our focus is on treating you and your property with respect through careful consultation and jobsite management. Call or email today to arrange a site visit to discuss your renovation needs.

Basements + Bathrooms + kitchens + Additions + Management + Decks + More

CATEGORIES
General Contractors, Bathroom Renovation, Kitchen Planning & Renovation, and Decks
WEBSITE
http://www.bigelowconstruction.ca
YEAR ESTABLISHED
2010
NUMBER OF EMPLOYEES
4
LIABILITY INSURANCE
Yes
DIPLOMAS
Building Renovation Technologist
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
20000
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.