Victorian whole house renovation plus 3rd storey addition
We interviewed 4 contractors before signing on with Bigelow construction. Sam has all the qualities you want in a contractor- super knowledgeable in all areas of construction, proactive communicator, reliable and above all trustworthy. Our project was complicated as our house was built in 1883 and required many structural adjustments. Sam project managed the construction and communicated very well with our architect and engineers. We had high expectations with finishes and design and Sam always took the time to ensure we were happy no matter what. He provided us options for cost savings that didn’t compromise quality. Our project scope kept increasing (as we kept adding to our project)- sam accommodated these requests in a timely manner and with high level of professionalism. Project came within -+ $5k of the initial project quote (aside from our project add ons) which is incredible given the size of the project. Timelines were reasonable as well. The most notable support we received from Sam would be the level of customer service and how much care he put into ensuring we had a positive experience while living through the renovation- he showed up on weekends, snow, middle of night - to take care of anything urgent we needed him for. Bigelow construction will be our go to for all future projects and I recommend Sam without hesitation.
- Approximate cost of services:
- $300,000.00
- Company Response
Thank you so much for your kind review Anika! You guys were an absolute pleasure to work with and I couldn't be happier with the final product that we were able to provide to you and your awesome family. I really pride myself on providing superior customer service and I'm so glad that you appreciated that.
I hope you're enjoying your beautiful new home!