Mold Insight Inc.

Formerly Sean Moss Home and Mold Inspections
Mold Detection & Removal
403-5900 Dover Crescent Richmond BC V7C 5R4
Write a Review
Write a Review
Website
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

98%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Best of 2019 winner 7 timesBest of 2019winner 7 times

Reviews for Mold Insight Inc.

Average customer rating:
10 10 (257 reviews)

Sort by

Dan in Toronto
Dan in Toronto
2 reviews North Vancouver, BC
10/10

HIGHLY PROFESSIONAL ATTITUDE, AND GREAT EXPERTISE

I hired Sean to do a mold inspection on a 3700 SF, 60 year old rental house I own as I was concerned about water ingress and mold. I really appreciated Sean's knowledge , expertise, and professionalism. He pointed out areas of possible mold and water ingress, and helped me identify the likely causes as well as recommendations. I felt he was sincere and honest. He even had to deal with my tenant's aggressive dogs in a calm and patient manner. I will be using Sean again on my own home as well after having this experience with him, and would highly recommend him to anyone who needs a mold inspection.

Was this review helpful?
Company Response

Hello Dan. Thank you so much for taking the time to post your experience. There are unexpected challenges that come up from time to time (dogs), however, everything turned out well. I feel good in knowing that my work was helpful to you and look forward to working with you in the future. I wish you and your family all the very best. Sean

Private User
Private User
Private User reviews Calgary, AB
10/10

Mold Inspection - Home

Sean is a professional and I highly recommend him.

My husband has a strong immune response to mold (CIRS) so we asked Sean to provides us with a detailed analysis of our newly purchased older home and identify any current or future problems. We had previously done a detailed mold analysis through a lab in the US and knew that there weren't any major issues but required Sean to use his detective skills to help us bring the home from 'good' to 'excellent,' from an air quality perspective.

Sean provided us with a very detailed overview of our home including dozens of pictures, moisture and humidity readings as well tangible fixes and areas to investigate further. We are very pleased an got exactly what we needed.

He is extremely up to date on the latest research and products; he is a professional; and genuinely cares about his work. We have followed up with Sean a few times since the inspection and he has been more than willing to provide his insights.

Was this review helpful?
Chi-Yung in Toronto
Chi-Yung in Toronto
0 reviews Richmond, BC
10/10

Knowledgeable, trustworthy, quality advice means cost savings

I highly recommend Sean at Mold Insight for the following reasons:
- integrity (honest advice to help client minimize cost to resolve the issue)
- Very knowledgeable
- detailed-oriented (look for root cause of issue)

We have leaks from shower that dripped to downstairs. We were worried about mold growth and no one would want to comprise health.

I have heard bad reputation with restoration industry. Was worried that I would get unnecessary service from a restoration company. It was great to find someone with integrity. Hence I looked for an independent expert to provide me with unbiased report.

Sean gave very good advice even before the appointment. After several discussions to understand the issue, Sean came and took air samples and have air quality tested by a lab. I received a detailed report that shows the spore count in inside air versus outside air. Result shows no sign of mold growth. I saved lots of money since I would not need to tear things apart to assess mold growth.

Was this review helpful?
Company Response

Thank you Chi-Yung for taking the time to post your thoughts, I really appreciate it. Mold investigations are tricky. I am happy I was able to help you out. Let me know if and when you have any questions. Take care, Sean.

Mika Wong  in Burnaby
Mika Wong in Burnaby
1 review Burnaby, BC
10/10

Mold Inspection in Older Home

We booked Sean for a mold inspection on an older house and he has been the best investment in our house purchasing process! Sean is a great communicator and a pleasure to work with. He pointed out areas where there was mold and provided information on how to remediate and how to save money. His detailed report was well organized and easy to read. As stressful as home purchasing can be, it was a relief to have Sean by our side providing expert knowledge and making sure our home is safe for our little family. Thank you Sean for providing such excellent service throughout the whole process.

Was this review helpful?
Company Response

Hi Mika, it was a pleasure working with you and your husband as well. I love the work I do & am happy that I was able to help you out... provide you some ideas on how to choose a remediation contractor, at a fair price, maintenance tips, etc. There are always a lot of options, and it is sometimes difficult to find the right type of company for your needs. Thank you for your feedback, I appreciate it. Let me know if you need anything in the future, I'd be happy to help. Take care, Sean

JWU in Richmond
JWU in Richmond
1 review Richmond, BC
10/10

Mold in attic

Upon purchasing our home, we had discovered mold in the attic area. Sean was quick to respond and gave us a detailed inspection. With Sean's help, we were able to establish a plan to fix the mold issue, and ensure everything was okay before moving in. Sean was honest and reliable, and provided expert advice for us to make informed decisions. Moving forward, we will highly recommend Sean for his service and will hire him again for future inspections.

Was this review helpful?
Company Response

Thank you for taking the time to write your review. It was my pleasure working with you and if you need my help on the future, just let me know. Take care, Sean

Joan in Langley
Joan in Langley
1 review Langley, BC
10/10

Air quality and mold

Sean did a mold inspection of a crawl space in one of our units and air quality testing throughout the home. He gave us an extremely detailed report of the air quality and the mold in the crawlspace with numerous photos. I would highly recommend him.

Was this review helpful?
Company Response

Thank you Joan for your kind words, I appreciate it! Let me know if you need my help moving forward and I will do my best to help you out. Take care, Sean

Sam in Toronto
Sam in Toronto
1 review Vancouver, BC
10/10

Condo inspection for leaks and mold

I had hired Sean to inspect our rental condo for signs of mold and potential leaks in the envelope since there was water damage over a year ago. Sean's expertise, knowledge, and insight were impeccable. He went above and beyond in explaining what he was doing through the inspection and why, and really helped to put my our minds at ease.

I simply cannot recommend his services more!! He wasn't only on time for our scheduled inspection, but had went out of his way to fit us in our preferred time slot on short notice. We'd definitely hire him again in the future.

Was this review helpful?
Company Response

Thank you Sam for your review here on HomeStars, I really appreciate it. I love what I do and it is especially rewarding I can help put my clients at ease. Feel free to contact me in the future if you have any questions. All the best to the new year ahead! Sean

libbys in
libbys in
2 reviews Burnaby, BC
10/10

Trusting in Sean's service the 2nd time :)

Our family has been looking for a home for a few years now and whenever we've encountered a situation where we would want to make an offer to a home, we counted on Sean to give us assurance that we weren't going to be purchasing a home with any mold issues. Not only was he able to deliver and give us detail reports on the homes he had inspected for us, but he would never hesitate to offer us tips and tricks to maintain potential future home to keep it's value and making sure the home is safe and healthy for our family. Also he is genuinely willing to help after the fact with any questions we have and to give us trusted contacts for servicing anything he's found in a home. The recent inspection on a home we were at first apprehensive about had us turned around with his findings and assured us that we were making a educated choice in purchasing our home. We are forever thankful to have found Sean to help our family make such a huge purchase decision.

Was this review helpful?
Company Response

Thank you Libby family,
I really appreciate you taking the time to write a review of your experience with me. As you know, every home is different and mold issues are the same. One of the most rewarding parts of my job is showing people how they can prevent mold before it becomes a problem, while revealing tips along the way for maintenance. As always, let me know if I can be of assistance and I will do what I can to help you. Take care and all the best to you and your family in 2019! Sean

Ted Baker in Richmond
Ted Baker in Richmond
1 review Richmond, BC
10/10

Quality mold inspection muchh appreciated

I live in an old 1960s building in East Van. I had a major leak in my bathroom ceiling. It occurred to me that I probably had a mold problem on my hands. Turns out I did. I hired Sean and was deeply impressed by his knowledge, thoroughness, and professionalism. He is also a genuinely nice person who cares deeply about tenants' rights. Don't hire anyone else!

Was this review helpful?
Company Response

Thank you Ted for sharing your experience on the mold inspection, I really appreciate it. You were right with your initial thoughts about mold in your place. I'm happy I was able to provide the information you needed. I wish you all the very best in the New Year! Sean

Connie in Toronto
Connie in Toronto
1 review Vancouver, BC
10/10

Mold Inspection

I couldn't be happier to hire Sean to inspect several mold/leaking problems that I've been having on the ground level of my home. He was knowledgeable, honest, professional and humorous to boot! I felt completely at ease and confident that my property was in good hands. He explained everything as he was working so that I was in the loop at all times and he took his time inspecting every possible cause of the problems. At the end, he provided a very comprehensive report of the issues, causes and solutions. He was also good at telling me whether I needed or not to take further actions which saved me tons of money and time. Basically, hiring Sean gave me MAJOR peace of mind!

Was this review helpful?
Company Response

Thank you Connie for your kind words, I appreciate it! Yes, sometimes understanding how the mold get there can be a challenging puzzle. Fortunately I was able to help you solve it. Feel free to reach out to me in the future and I will be happy to assit you. Take care and have a great New Year! Sean

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mold Insight Inc.

As a former home inspection company, we have gained considerable insight on how homes and buildings are constructed and the vulnerabilities they possess when it comes to moisture ingress and mold.

Although we have been busy helping our clients with mold and home inspections since 2011, we have focused our business to provide the following:

- Mold Inspections ~ Checking the property for mold/related issues and pin-pointing the mold source(s)
- Mold Testing ~ Testing the air quality for mold/taking physical swab and or bulk samples to a Microbial lab for analysis and a report
- Consulting ~ Asking key questions and advising people on how to understand mold and the best ways remove to and or prevent mold.

CATEGORIES
Mold Detection & Removal
SERVICES
Mold Inspections, Mold Testing, Mold Awareness Seminars & Consulting
BRANDS
Mold Insight
SPECIALITIES
Building Envelope Science, Mold Inspections & Air Sampling, Thermography (infrared) Public Speaking
WEBSITE
http://www.moldinsight.com
YEAR ESTABLISHED
0
NUMBER OF EMPLOYEES
1
RETURN POLICY
N/A
PAYMENT METHOD
Cash, Cheque & E-transfer
LICENSES
Consumer Protection BC License #53755
MEMBERSHIPS
IICRC & Mold Inspection Consulting & Remediation Org, MICRO
LIABILITY INSURANCE
Yes
DIPLOMAS
Carson Dunlop Property Inspection Program, BCIT Building Envelope Science, Certified Mold Inspection
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
N/A
BONDED
Yes
PROJECT RATE
N/A
WRITTEN CONTRACT
Yes
WARRANTY TERMS
* Scope of Work
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.