Reliance The Furnace Company Edmonton

Heating & Air Conditioning
Edmonton AB T5A 0P7
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Heating & Air Conditioning
Reliance The Furnace Company Edmonton
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86%

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Reviews by rating (past 12 months)

Reviews for Reliance The Furnace Company Edmonton

Average customer rating:
8.7 10 (595 reviews)

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Claire B from Edmonton
Claire B from Edmonton
1 review Edmonton, AB
10/10

Furnace and Hot Water Heater Installation

We hired Reliance the Furnace Company to install two new furnaces as well as a hot water heater and the overall experience was very good. When they arrived the water heater was dented, but they remedied that quickly and installed a non-dented replacement. Now everything is running smoothly and we have had no problems

Approximate cost of services:
$11,000.00
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Company Response

Hi Claire,
Welcome to the Reliance Family! Thank you for the great review as well. We are happy that everything is running smoothly thanks to the work of all the team members involved.

Judy from Edmonton
Judy from Edmonton
1 review Edmonton, AB
10/10

New furnace

My 20 something year old furnace failed on the coldest day of the year. I called Reliance, as I had a very positive experience with this company a few months prior with the hot water heater issue.
The service person Richard arrived in less than an hour from my call. He was efficient, competent and thorough. My furnace was beyond repair. Richard made certain I understood the problem and helped me problem solve next steps.
Chris provided me with clear options, and support while I made my choice of a replacement furnace. I felt fully informed and comfortable making my decision and am confident I was provided with accurate information and competitive pricing.
Installers Mark + Greg were punctual, efficient and competent. They worked non stop in and out of the cold to have my furnace installed and functioning within hours. They made certain I had all my questions answered and provided detailed information on the functioning of my furnace.
I truly felt taken care of from my very first phone call to the completion of the project.

Approximate cost of services:
$3,900.00
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Company Response

Hello Judy,
Welcome to the Reliance family! We are happy that you felt taken care of. It's good to see that your experience with us the first time was positive and that you chose to come to us again to take care of your home comfort needs. Thanks to team members like Richard, Chris, and Mark + Greg, we are able to deliver top notch service again and again. Thank you for the great review.

Anteneh Tessema from Edmonton
Anteneh Tessema from Edmonton
1 review Edmonton, AB
9/10

replace new furnace

Thanks to reliance furnace company,one sunday when i get home in the evening my furnace was shut down and out side was below -25, that night i was checking company on line with customers review and i found reliance furnace was have a good review and its true after i get the service,next day they fix my furnace for temporary until i get the new one,and special thanks to Jamie Wall(adviser) explain to me about their product and services,and service person to Chris Butz who fix my furnace for temporary and installation team Jordan Amini and Matt Hannana they did a good job they clean the dirt,old furnace parts and they explain me about the new product feature and use with a tour. I am really happy with the i have got more than i expected.thank you again for the company and team.

Approximate cost of services:
$4,999.00
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Company Response

Hi Anteneh,
We are glad that you got more than what you expected. Whether it's Chris and Jamie to Jordan & Matt, our team members aim to please and deliver on our quality of service. Welcome to the Reliance Family!

Paul M from Edmonton
Paul M from Edmonton
1 review Edmonton, AB
10/10

Garage Unit Heater Installation

I hired Reliance the Furnace Company to install a garage unit heater and overall had a great experience. They were very knowledgeable and polite, cleaned up after themselves and ensured everything was in working order before they left.

Approximate cost of services:
$2,950.00
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Company Response

Hi Paul,
Thank you for the review and we are happy that you had an overall great experience.

Gord from Edmonton
Gord from Edmonton
1 review Edmonton, AB
8/10

Furnace & Hot Water Tank Replacement

I hired Reliance the Furnace Company for a furnace and hot water tank replacement. I wasn’t around for the actual work being done, but have had no problems since and all the work was done on time and within the expected budget.

Approximate cost of services:
$0.00
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Company Response

Hi Gord,
Thank you for taking the time to write the review. We do apologize if the work was not to your complete satisfaction however we are glad to hear that there have been no further issues.

Steve D from Sherwood Park
Steve D from Sherwood Park
1 review Sherwood Park, AB
10/10

Water Heater Install

I hired Reliance the Furnace Company to install a tankless water system on a rental program. The system works great! Also, the guys that did the installation were very professional, clean and courteous.

Approximate cost of services:
$700.00
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Company Response

Hi Steve,
Thank you for highlighting the professionalism of our team members in the installation work they had done. We're happy that the system works great.

Erik M from Edmonton
Erik M from Edmonton
1 review Edmonton, AB
10/10

Furnace Replacement

My furnace stopped working in the middle of a cold snap so I called Reliance the Furnace Company. They were great, prioritized our job since it was quite urgent and replaced the furnace quickly and efficiently

Approximate cost of services:
$5,000.00
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Company Response

Hi Erik,
Thank you for the review. We do work fast and efficiently specially when it is in the middle of a cold snap and there is an emergency. We are happy that the work Chris and Kevin had done was to your satisfaction. Welcome to the Reliance Family!

Ian MacIver from Edmonton
Ian MacIver from Edmonton
1 review Edmonton, AB
10/10

New Furnace

We were looking at up grading are furnace in are Mobil Home. Dave from Reliance The Furnace com. Came out to give us a estimate ,the same day we called . We had called 2 other company,s but never heard from them for 1 to 2 days. The furnace was installed be Justin and Greg , and they did a great job. In instaling and explaning the new systam to us. This was all completed in a fast and professional manner .

Approximate cost of services:
$3,000.00
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Company Response

Hi Ian,
Welcome to the Reliance family! We are happy that your experience from Dave providing you the right solution to Justin & Greg completing the job in a fast and professional manner was to your satisfaction. Thank you for the review.

Susan S from Edmonton
Susan S from Edmonton
1 review Edmonton, AB
10/10

Furnace Maintenance

Mark from the Furnace Company came out for annual maintenance on my furnace, he took the time to answer my questions and identified parts on my furnace that inquired about, all in a very professional manner, excellent service.

Approximate cost of services:
$139.00
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Company Response

Hi Susan,
Thank you for the review on Mark. He truly does care about his clients and it shows in the quality of work he displays.

sandy maclean from Edmonton
sandy maclean from Edmonton
2 reviews Edmonton, AB
10/10

furnace repair/troubleshoot

I have used Reliance several times and have always had very friendly and efficient service from the people who answer the phones to the service techs (Chris and Ryan -Chris is a troubleshooting pro!) to Jamie who does estimates on new appliances. My experience has been that the employees at Reliance are truly interested in doing the best job they can for the customer - in the least expensive, most efficient and friendliest way possible. I certainly recommend choosing Reliance as your top furnace company!

Approximate cost of services:
$240.00
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Company Response

Hi Sandy,
Thank you for recommending us as the top furnace company. We do strive to make sure that your experience with us is the best possible. We do truly care for our clients and we are happy that we were able to show you through the work of Chris & Ryan, and Jamie. Thank you for choosing us to be your Destination of Choice for your home comfort needs!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Reliance The Furnace Company Edmonton

At Reliance The Furnace Company, the safety and well-being of both our Customers and our Team Members is always our top priority. We are actively monitoring the Coronavirus (COVID-19) situation and are taking precautionary measures to aid in keeping our communities safe. We have implemented strict safety protocols to provide ...
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