5 Star Cleaning

Formerly five star rug and carpet cleaning & 24/7 Flood Emergency
Fire & Water Damage Restoration
Richmond Hill ON L4B 2C8
Write a Review
Write a Review


Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

96%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for 5 Star Cleaning

Average customer rating:
9.6 10 (496 reviews)

Sort by

Thereasa
Thereasa
1 review Etobicoke, ON
10/10

Rugs cleaning

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We have few rugs in our living room, dinning room and family rooms that we would like to clean pofessionally every year since we have young children and a pet. We used couple of other companies before, their services were good. My husband told me that one one his co-worker used 5 Star cleaning and he was very happy with service and price. We decided to give them a try. We were impressed with their customer service, their price and punctuality (we needed the rugs in 4 days). They did pick up and delivery for free, they moved the furniture in order to get the rugs, and they put the rugs back by themselves again for no extra charge. Our rugs were so clean, stain free and very fresh. So, finally we are going to stick to 5 star cleaning. They provide so many other services including even flood,fire, smoke and water emergencies. We got their business card in our office for next time. we would like to thank Bob and his heplers for their outstanding services. Thereasa & William

Approximate cost of services:
$1,150.00
2 of 2 people found this review helpful.
Was this review helpful?
Company Response

Than you Thereasa for your great review and very positive feedback. We are so glad that you were so happy with our services. We appreciate your business. Looking forward to do more business with you in future. All the best to you and your family. Happy Holidays.

Linda
Linda
1 review Newmarket, ON
10/10

Carpet Cleaning,Stain Removal,

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

"First time client of 5 Star cleaning company and will be from now on. What a nice staff and very caring. We are very pleased and satisfied with the amazing job in cleaning and taking away the nasty stains that my cat and two little puppies left on our carpets and rugs. I have used another company before, but I was not as happy with their job that's why I tried them. They have great customer review and excellent feedbacks.
Now, I know which company to call in future. Thank you for your efficint and Great job. I alreasy talked about them with my co-workers. I will happilly recommend them to my friends and Homestars's customers who is loking for great proffesional services. " Linda

Approximate cost of services:
$220.00
2 of 2 people found this review helpful.
Was this review helpful?
Company Response

Hi Linda , It's our pleasure to work with customers like you that appreciate the great work. As we say "your happiness and smile is our pride and business card". Thank you for letting us and other HomeStars customers know about your very postive experience with our services. Looking forward to do more business for you in future. All the best.

Tyler
Tyler
1 review Pickering, ON
10/10

rug &carpet cleaning

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Definitely, great company to do business with. Their proffesional customer services and very good price and excellent job done on our rugs and carpet cleaning worth to write a great review. For future, I will happily use their services again. I talked about them to my family and co-workers. Thank you so much Bob and his helper for your well done job, A+ services.

Approximate cost of services:
$375.00
2 of 2 people found this review helpful.
Was this review helpful?
Company Response

Thank you Mr. Tyler for taking time and writting a great review for our company. We looking forward to do more business with you in future. We build our reputations based on our customers feedback both positive and areas to improve and great reviews. Believe me, we are also very happy to work with great customers like you and all of our satisfied customers which make our job very easier. All the best.

Behrad
Behrad
1 review NORTH YORK, ON
10/10

water leaking from celling of bathroom

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We called five star company to come and fix the ceilling leak problem in our family room that was coming from the bathroom upstairs. We were so worried that we had pluming issues and so on. When Bob and his helper came, they quickly found out where the water was coming from and they were also able to change couple of things in water darinaging part of bathtub. We were actually surprised that flood emergency company can be handy man and do the plumber's jobs too. well done. They were able to fix the ceilling in couple of days, very nicely and proffesionally. The area is well blended and It hardly can be seen. Now we use our bathroom comfortabely withou any leaking problem. I usually do not write review, but We wrer very impressed with the excellent services that we decided to do it. Thank you Bob and John for the great services.

Approximate cost of services:
$350.00
2 of 2 people found this review helpful.
Was this review helpful?
Company Response

Thank you Behrad for your positive experience and very nice review for our company. We are glad that you are enjoying your bathtub with no worries. We are glad that we could help. You can take advantage of our great services and sales in futur. All the best.

Leslie Caalin in Toronto
Leslie Caalin in Toronto
2 reviews Toronto, ON
8/10

Rug cleaning

We arrived in Toronto with a rug that had been packed up in poor shape- cat pee, child debris, etc. Five Star arrived to collect the rug, took it away, cleaned it and returned it, unrolling it (difficult job) where we wanted it. The rug was very clean, and they promised they had removed all traces of cat urine, and treated it with something to help protect it. Unfortunately, the cat did not agree, and went back to peeing in the same spot and scratching it up, so we had to retire the rug to the basement for its own good. But Five Star were very professional about it.

Approximate cost of services:
$500.00
2 of 2 people found this review helpful.
Was this review helpful?
Company Response

Thank you Ms. Caalin for sharing your experience and feedback for our services . We are sorry to see that your cat did not co-operate to keep your rug clean. Your feedback and review of our services always well taken and try to improve on daily beses as well. It is our mission to make every single customer with different expectation happy and satisfied with our services. Thank you and looking forward to do more business with you in future.

E. Smith
E. Smith
1 review MISSISSAUGA, ON
10/10

rug, carpet cleaning, stainremoval, stretching, sctochgaurding,....

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

In our company, basically most of the employees uses Homestars for their required home services and renovations. Couple of my co-workers and I use five star company services. We are writing this joined review to thank them for their great and excellent job. In GTA, if you need carpet&rug cleaning, stain removal and stretching carpets call FIVE STAR RUG and Carpet cleaning. They were amazingly great with services that we got. Magic workers when it comes to stain removal and stretching. Very happy and very satisfied with services, what can we say more. Thank you Bob and his technicians for being such a wonderful crew, great and honest people.
E.Smith & co-workers

Approximate cost of services:
$300.00
2 of 2 people found this review helpful.
Was this review helpful?
Company Response

Thank you Mr. Smith and Co-workers for your businesses and the excellent review and very positive feedback on our services. We are very proud of our services and our great customers. we work harder to improve on daily bases in order to provide the best possible services to all of our customers. Thank you all. All the best to you all.

Moe
Moe
1 review TORONTO, ON
10/10

rug cleaning and repair

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

we had few rugs that needed to be clean and one needed repair. We found Five Star Cleaning company through homestars and called them. They gave me a fair estimate. They also clean and repair them in 4 days as I requested. The picked up and delivery was free. They did amzing job both in cleaning and repairing the rugs. What can I say, fair price, great job, very punctual and very good customer service. I will most possible will use their services again and I definietly will recommend them to others as well. My parents already did their carpet cleaning after we refered them to Five Star Cleaning. Thank you. Moe. K from Toronto

Approximate cost of services:
$300.00
2 of 2 people found this review helpful.
Was this review helpful?
Company Response

Thank you so much Moe for your great review. we are so glad to do businees with you. Your positive feedback is grealy appreciated. All best

Jannifer
Jannifer
1 review Toronto, ON
10/10

rug and carpet cleaning

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We are extermely pleased with Five Star cleaning Company, who did an exceptional job in cleaning few rugs and carpet that are all so precious to us. Honestly, We were a bit nervous when we called them. Since, We have used other companies before, Five Star not only did a better job but aslo saved us more money too. I also got extra 20% off by LIKE them on facebook. Very fair price, very nice gentelmen, and very respectful. We have this company's business card on our Frig. for future services and we strongly recommend them to others. Thanks.

Approximate cost of services:
$350.00
2 of 2 people found this review helpful.
Was this review helpful?
Company Response

Thank you Jannifer for taking time and writting an excellent review and very positive feedback on the services that our company provided to you. We appreciate your business and looking forward to work with you again in future. Thanks

Ferry
Ferry
1 review NORTH YORK, ON
10/10

My office high trafiic area carpet and runners cleaning

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

"I am highly pleased and very satisfied with the great services that Five Star company provide me in cleaning the carpet and runners in my office. Bob and his helpers have exceptional customer services, very punctual and very respectfull people. I am going to use their services every 6 months. I also got %20 off by "like" five star rug &carpet cleaning company in facebook.. I strongly recommend this great company to others. Very happy with service and price.

Approximate cost of services:
$175.00
2 of 2 people found this review helpful.
Was this review helpful?
Company Response

Hi Ms. Ferry Thank you very much for the great review . It was so nice to do business with you too and Looking forward to provide our best services to you in future. All the best.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about 5 Star Cleaning

5 Star Cleaning provides professional and licensed Water Damage Restoration Services for all of Toronto & GTA. Our team responds to projects 24/7 for immediate Water Damage Remediation to prevent secondary damage to your home! Our team is experienced, licensed, and fully equipped to deal with Water Damage issues in Homes, Condos, basements, and Commercial properties. Call us now for free phone consultation for your Water Damage Service need. Big or Small, we do them all! 416-315-7562

5 Star Cleaning Team also provides POST RENOVATION CLEANING SERVICES, MOVE IN/MOVE OUT CLEANING SERVICES, AND REGULAR HOUSE CLEANING SERVICES. Our in-house cleaning team is dedicated to providing DEEP CLEANING services around your priorities and goals for the cleaning services. Everything in the house is included in our cleaning packages, and we provide all equipment and supplies for professional house cleaning projects. Call us today for free phone consultation for all of your house cleaning needs. 416-315-7562

5 Star Cleaning, provides professional rug and carpet cleaning, Upholstery Cleaning, Scotch Guarding, and Stain Removal Services in both residential and Commercial areas in the GTA and Toronto areas. For booking call, 416 315 7562

Our teams are fully vaccinated and they continue to practice social distancing, Wear masks, contactless payment, and disinfecting at all times.
For more information on our services,
Visit: https://5starcleaning.ca
Call us now:
416-315-7562
289 597 5888
Toll Free:1855 697 9889
info@5starcleaning.ca
5stargreencleaning@gmail.com

CATEGORIES
Fire & Water Damage Restoration, Carpet & Rug Cleaning & Repairing, Drapery & Upholstery Cleaning, House & Apartment Cleaning, Mold Detection & Removal, and Renovation Cleaning
PRODUCTS
Benefact Disinfecting, Green Product Safe for Kids and Pets. Rug and Carpet Cleaning Shampoo is also Green and Safe for Kids and Pets. Water Damage Equipment; Fans, Dehumidifier and Air Scrubber.
SERVICES
Emergency Water Damage -Post Renovation Cleaning- Rug Cleaning Services - Carpet Cleaning Services - Moving in/Out Cleaning Services - House Cleaning Services - Upholstery Cleaning Services - Scotch Guarding Services
BRANDS
5 Star cleaning services are safe with GREEN and ECO-FRIENDLY products.
STYLES
OUR PRIORITY IS TO PROVIDE THE BEST QUALITY GREEN CLEANING & RESTORATION SERVICES.
SPECIALITIES
We thrive to provide our best in providing our excellent services in any given situation. Deep Green House Cleaning. Professional and Licensed Water Damage Services. OUR 5 STAR SERVICES ARE OUR SPECIALTIES BEYOND YOUR EXPECTATIONS.
WEBSITE
https://5starcleaning.ca/
YEAR ESTABLISHED
1989
NUMBER OF EMPLOYEES
15
RETURN POLICY
See 5 Star cleaning Policy
PAYMENT METHOD
Visa, Master Card, Debit, American Express, Cash, Cheque.
LICENSES
IICRC for water damage, PMII, CRMI, Mold certified, Xactimate certified
MEMBERSHIPS
IICRC Certified Firm, IICRC member, Xactimate, PMII,CRMI,
LIABILITY INSURANCE
Yes
DIPLOMAS
IICRC Master Certified in Flood, Water Damage, Mold Remediation & Rug and Carpet cleaning
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Any job, small or big we'll do them all
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Customer Satisfaction Guaranteed on our services.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.