5 Star Cleaning

Formerly five star rug and carpet cleaning & 24/7 Flood Emergency
Fire & Water Damage Restoration
Richmond Hill ON L4B 2C8
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96%

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Reviews for 5 Star Cleaning

Average customer rating:
9.6 10 (496 reviews)

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Mitra
Mitra
1 review MAPLE, ON
10/10

flood in our basement

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I found FIVE STAR FLOOD EMERGENCY Company through homestars; web site. Bob and his helpers were at my house in 25 minutes. They knew exactly what they were doing,very knowledegable, polite and caring. They took care of all the details plus giving us the details of what is going on and what will happen next few days. They changed their shoes and had gloves on while they were working in basement. We are extremely happy with their excellent job in taking care of the flood and finish the basement beyond our expectation. we definitely recommend them to others. Mitra GH.

Approximate cost of services:
$1,275.00
2 of 2 people found this review helpful.
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Company Response

Thank you Mitra for your great review. It was our pleasure to work with you. We appreciate your business. All the best.

Lucia in East York/Beaches
Lucia in East York/Beaches
4 reviews East York, ON
6/10

Stair cleaning

Meh, Bob was nice enough and quick (booking and came the next day) the carpet is in good condition but had some dark areas in the higher traffic part due to renovation traffic.

Not all the dirt came out like I had expected and when I called Bob he sort of offered to come back out to look at it but seemed to think that I was imagining the darker dirty area.

They'd be good to use if it were wall to wall carpeting but I'm have an additional company come out to do it again to see if they can get the remaining dirt out.

Price was right but didn't quite meet my expectations. Perhaps they were too high.

Approximate cost of services:
$100.00
0 of 1 people found this review helpful.
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Company Response

Hi Lucia sorry about your experience. You were %100 happy when the technician finished the job. Then in couple of hours later you called the technician. You should have let the technician that offord you to come in and have a look at it and then re-do it for you. we respect your decision and thank you for your business.

melvyn
melvyn
1 review TORONTO, ON
10/10

flood and water damage in our basement

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

FIVE STAR FLOOD EMERGENCY COMPANY recently did an OUTSTANDING and AMAZING job in managing flood and water damge in our basement. We are very happy how proffesionally, they took control over the situation and fix it even better than before. We also have used their others services at our home and office over years. Thank you The Five Star Staff for being so caring and so understanding us being in that hard situation. Thank you homestars for giving the consumers the opportunity to write and read review on differnt companys' services. We definietly recommend the FIVE STAR FLOOD EMERGENCY, RUG AND CARPET CLEANING services to others. our ongoing business with them is the best referral for them. Melvyn,D.
and associates

Approximate cost of services:
$575.00
2 of 2 people found this review helpful.
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Company Response

Thank you Melvyne for your great feedback and review. It was so nice to do business with you. Looking forward to provide our best services to you and your friends in future. Thank you and your family for having patience and co-operation until the job got done. All the best.

Andre
Andre
1 review North York, ON
10/10

Carpet stretching and cleaning

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Five star company were very amazing and proffesional in stretching and cleaning our 2 bedroom cottage in couple of hours. We are very greatful to get such wonderfull services. Thank you for your friendly advices on how to keep our carpets stretch free, jerm free, clean and fresh over winter time. Now we know who to call in future. We definietly and happily recommend FIVE STAR CARPET CLEANING to others.

Approximate cost of services:
$250.00
2 of 2 people found this review helpful.
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Company Response

Thank you so much Andre for your nice review and your business. Enjoy your cottage. Your happiness is our satisfaction. looking forward to do more business with you. All the best.

Peter
Peter
1 review MISSISSAUGA, ON
10/10

rugs cleaning

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Very pleased with the quality of services I got for cleaning my few rugs. Amazing job done. Thank you for free pick up and delivery. Will definetly recommend to others. Thanks

Approximate cost of services:
$200.00
2 of 2 people found this review helpful.
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Company Response

Thank you Peter We appreciate your business and thank you for your great feedback. looking forward to work with you again. All the best.

Alden
Alden
1 review RICHMOND HILL, ON
10/10

rug, carpet cleaning, stainremoval, stretching, sctochgaurding,....

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

The ADVICE of the day: ALWAYS LEAVE THE JOB TO PROFESSIONAL ,then sit back and enjoy the services and see your money worth. As a real state Agent, my client have been using FIVE STAR RUG AND CARPET CLEANING services on ongoing bases. My clients and I are very happy with the quality of the services, their professionalism, honesty, punctuality and very affordable prices. I also had them to Scotch Guard my new furniture as well. I greatly appreciate their excellent services, and always get very positive feedback from my client as well. I strongly recommend them to others who might need their services. Thank you Bob and his skilled staff for making my job easier too. Rayan

Approximate cost of services:
$100.00
2 of 2 people found this review helpful.
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Company Response

Thank you so much Mr. Alden for your great review on behalf of your clients' satisfaction with our company's quality services. It is our pleasure to work with you and your clients. We are looking forward to provide our best services to you and your clients. All the best and thanks.

Tina &Tim
Tina &Tim
1 review MISSISSAUGA, ON
10/10

Carpet Cleaning,Stain Removal,

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We are so pleased with the services we got from 5 Star cleaning company through homestars.com for cleaning carpet and stain removal of our living room, dinning room and family room with lots of stains. They respond very quickly, tried to accomodate my required time in their busy day. Very through,awesome work in taking away all the stains, and paid attention to details. Bob made sure I was happy with the job before he left. Highly satisfied with their great services and quite reasonable price and I recommend them to my neighbours and family members too. Tim and Tina

Approximate cost of services:
$150.00
2 of 2 people found this review helpful.
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Company Response

Thank you so much Tina and Tom for your review. Your positive and awesome experiences with our company services is greatly appreciated and very valued to us. Your satisfaction is our happiness. Looking forward to provides our services to you again. Thanks

Lora
Lora
1 review Toronto, ON
10/10

Resturant chairs cleaning &high trafic area carpet cleaning

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

As a resturant owner, I have used differnt company over years, I am very pleased with the FIVE STAR CARPET CLEANING COMPANY in providing exceptional services in cleaning our Resturant's chairs and high traffic area carpets. Not only our carpets and chairs look clean but also smells very fresh. Bob and his helper took pride in their job, very pleasant, honest and professional people . As a result, I booked them for every 6 Months to take advantage of their excellent services for our busy Resturant. I gladly recommend them to others as well. Thank you Bob. Well done. Lora M.

Approximate cost of services:
$370.00
2 of 2 people found this review helpful.
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Company Response

Ms. Lori Thank you so much for taking time to write a great review for our company. We are so pleased and looking forward to do more business with you. We are so happy and greatful to see our services are well taken and appreciated. All the best with your business.Thank you

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about 5 Star Cleaning

5 Star Cleaning provides professional and licensed Water Damage Restoration Services for all of Toronto & GTA. Our team responds to projects 24/7 for immediate Water Damage Remediation to prevent secondary damage to your home! Our team is experienced, licensed, and fully equipped to deal with Water Damage issues in Homes, Condos, basements, and Commercial properties. Call us now for free phone consultation for your Water Damage Service need. Big or Small, we do them all! 416-315-7562

5 Star Cleaning Team also provides POST RENOVATION CLEANING SERVICES, MOVE IN/MOVE OUT CLEANING SERVICES, AND REGULAR HOUSE CLEANING SERVICES. Our in-house cleaning team is dedicated to providing DEEP CLEANING services around your priorities and goals for the cleaning services. Everything in the house is included in our cleaning packages, and we provide all equipment and supplies for professional house cleaning projects. Call us today for free phone consultation for all of your house cleaning needs. 416-315-7562

5 Star Cleaning, provides professional rug and carpet cleaning, Upholstery Cleaning, Scotch Guarding, and Stain Removal Services in both residential and Commercial areas in the GTA and Toronto areas. For booking call, 416 315 7562

Our teams are fully vaccinated and they continue to practice social distancing, Wear masks, contactless payment, and disinfecting at all times.
For more information on our services,
Visit: https://5starcleaning.ca
Call us now:
416-315-7562
289 597 5888
Toll Free:1855 697 9889
info@5starcleaning.ca
5stargreencleaning@gmail.com

CATEGORIES
Fire & Water Damage Restoration, Carpet & Rug Cleaning & Repairing, Drapery & Upholstery Cleaning, House & Apartment Cleaning, Mold Detection & Removal, and Renovation Cleaning
PRODUCTS
Benefact Disinfecting, Green Product Safe for Kids and Pets. Rug and Carpet Cleaning Shampoo is also Green and Safe for Kids and Pets. Water Damage Equipment; Fans, Dehumidifier and Air Scrubber.
SERVICES
Emergency Water Damage -Post Renovation Cleaning- Rug Cleaning Services - Carpet Cleaning Services - Moving in/Out Cleaning Services - House Cleaning Services - Upholstery Cleaning Services - Scotch Guarding Services
BRANDS
5 Star cleaning services are safe with GREEN and ECO-FRIENDLY products.
STYLES
OUR PRIORITY IS TO PROVIDE THE BEST QUALITY GREEN CLEANING & RESTORATION SERVICES.
SPECIALITIES
We thrive to provide our best in providing our excellent services in any given situation. Deep Green House Cleaning. Professional and Licensed Water Damage Services. OUR 5 STAR SERVICES ARE OUR SPECIALTIES BEYOND YOUR EXPECTATIONS.
WEBSITE
https://5starcleaning.ca/
YEAR ESTABLISHED
1989
NUMBER OF EMPLOYEES
15
RETURN POLICY
See 5 Star cleaning Policy
PAYMENT METHOD
Visa, Master Card, Debit, American Express, Cash, Cheque.
LICENSES
IICRC for water damage, PMII, CRMI, Mold certified, Xactimate certified
MEMBERSHIPS
IICRC Certified Firm, IICRC member, Xactimate, PMII,CRMI,
LIABILITY INSURANCE
Yes
DIPLOMAS
IICRC Master Certified in Flood, Water Damage, Mold Remediation & Rug and Carpet cleaning
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Any job, small or big we'll do them all
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Customer Satisfaction Guaranteed on our services.
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