Reviews

10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Happy Ending for a Runner of a Day Here is my story about a modern day super hero for parents, Five Star Rug and Carpet Cleaning, in a true action-packed adventure in the life of a family. I came home this afternoon to find five of the stairs of my home had grease spots on the carpet runner going upstairs. I am not sure how it happened, but there it was. I called my husband, and we realized that we had to act fast before it set. Where was a mom to go? The internet of course. I visited HomeStars.com, a site I like to visit because it gives me reviews for home improvement stars before I call. I looked for carpet cleaners in my area, who could visit within the next few hours. I was fortunate to speak with Bob Geran of Five Star Rug & Carpet Cleaning (www.5starcleaning.ca) who arrived within an hour. He was very professional and easy to talk to. He told me his carpet cleaning is chemical free. And most importantly, he helped make our carpet runner look as good as new. In addition to rug and carpet cleaning, Five Star Rug & Carpet Cleaning offers 24/7 Emergency Services for flood and water damage. I hope that I will never have to use this service, but if I do, I know who I will call. A home disaster was diverted, and a great carpet cleaner is in my book for future visits. This day definitely had a happy ending.

Approximate cost of services:
$220.00
2 of 2 people found this review helpful.
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Company Response

Thank you so much Bob for sharing your great experience with our company. It is our pleasure to work with our valued client like you. Looking forward to do more business with you in future. Happy Holidays to you and your family.