Northern Comfort Windows & Doors Ltd

Windows & Doors Installation & Service
556 Bryne Drive Unit #7 Barrie ON L4N 9P6
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Windows & Doors Installation & Service
Northern Comfort Windows & Doors Ltd
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83%

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Reviews by rating (past 12 months)
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Best of 2018 winner 2 timesBest of 2018winner 2 times

Reviews for Northern Comfort Windows & Doors Ltd

Average customer rating:
9.2 10 (903 reviews)

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Csaba
Csaba
3 reviews Barrie, ON
0/10

3 windows and Front door

Never deal with Northern Comfort Windows & Doors in Barrie. Their service level sucks beyond words can explain. After spending almost $10k in windows and a new front door which has a scratch on the bottom and still to this date waiting for them to repair since August 2019 and being promised time after time someone would call me back and they never do and getting a little frustrated with them after being told today that the paint will be dropped off and I as the homeowner would have to paint it myself made my blood boil and they tell me I am rude?? Of course I raised my voice after they said to wait another two days from someone in service would call me back, 5 months waiting and they have a 24 hour policy to put a claim through for damages, I have yet to find that on my invoice where it states that. All they took was my money and ran, and the sales rep earned his commission which him too did not help me what so ever, just brushed it off. This was the first and last time I use them and I will never refer them to anyone. Stay AWAY.

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Company Response

Hello Csaba, Thank you for sharing your experience with us, we are very sorry to hear about your frustration. We will bring this issue up with our management team and we will be in touch to help resolve the issue at hand. Thank you.

EL in Barrie
EL in Barrie
0 reviews Barrie, ON
10/10

Windows’ service

Northern Comfort installed 18 windows in my house last year.
Recently I noticed problem with two windows. I called the company and made a service appointment.
A specialist name Daniel arrived to my house on time.He was polite, pleasant, professional. He fixed a problem of windows in no time, no mess, before he left he asked if all the other windows had any issues. I told him two windows were intermittently hard to open, he made some adjustments to fix the problem.

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Company Response

Hello EL, thank you so much for reaching out to us, it was a pleasure to help you with the service issues. Thank you for your kind words about our team, and we will be sure to send this Daniel's way. Thanks again, and please let us know if there is anything else we can do for you. Thanks!

WM in Barrie
WM in Barrie
1 review Barrie, ON
0/10

Avoid Northern Comfort Windows and Doors!

Ordered windows from a salesperson that had limited knowledge of the product. They could not meet the sound rating that I was looking for and contract was cancelled. After numerous attempts, and promises from managers that left the business since, there has been no resolution, no refund of a deposit of over $2k. They have done no work in my home, they have no contract, and they sent my "outstanding balance" to a collection company for windows that were made in error.

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Company Response

Hello, thank you for reaching out to us, we do apologize for the experience that you have had and are pleased that we were able to reach an agreement. Thank you.

judy Winstanley  from Innisfil
judy Winstanley from Innisfil
2 reviews Barrie, ON
10/10

Northern Comfort Windows and Doors provides great service and products

Northern Comfort replaced every window in our house including patio doors and the front door; couldn’t be more pleased. Barry was an amazing sales rep and was always there for us if we had any questions or concerns, he always gave us the information we needed. Our dog Katie loved him and she’s not like that with most people. I would absolutely recommend them.

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Company Response

Judy thank you so much for taking the time to review us! We'll be sure to pass your kind words on to Barry (the dog whisperer). We hope you enjoy your windows and patio doors for years to come!

Dennis in Barrie
Dennis in Barrie
2 reviews Innisfil, ON
10/10

Replace windows

I had my windows replaced by Northern Comfort, great crew, great job and great clean up. I will highly recommend them to anyone. The crew was extremly friendly and professional.

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Company Response

Thank you so much for the kind words Dennis! We really appreciate you taking the time to review us and are grateful for your recommendation! Thank you for choosing Northern Comfort!

Private User
Private User
Private User reviews Innisfil, ON
0/10

HORRIBLE COMPANY - AVOID AT ALL COST!

Read GOOGLE 1-STAR reviews. As bad as they sound, they are true! Unfortunately, I used them a few years back when they were privately owned and my experience was good. Now that they are owned by a large conglomerate and they are horrible. AVOID AT ALL COSTS!

1 of 4 people found this review helpful.
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Company Response

We cant find you in our records and we would like to resolve this problem, please contact me directly the Nordik Customer Care Centre at 647-484-0054, thank you Josi.

M Chalmers in Barrie
M Chalmers in Barrie
0 reviews Barrie, ON
10/10

Complete home window replacement

The crew was prompt in their arrival, we didn't have to wait around. They were very professional in the way they completed the job, from start to finish it was a very pleasant experience. The crew obviously takes great pride in their workmanship.

1 of 1 people found this review helpful.
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Company Response

Thank you so much for your kind words, it was a pleasure to work with you!

Windows Replacement  in Georgina
Windows Replacement in Georgina
0 reviews Georgina, ON
10/10

Windows Replacement

I had a very awesome crew that was sent to my house in Keswick they were very hard workers and did a great job of removal and installation of new windows also did amazing caulking and trim work clean up was also amazing I like that they covered everything that was by a replacement window the crew was very friendly would recommend this crew to another project Thanks Again From The Hayward Family

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Company Response

Hello Hayward family!
Thank you so much for your kind words, we will definitely be letting our install team see this! It was a pleasure to work with you and thank you so much for the recommendation! Thanks again and enjoy your beautiful new windows!
Josi

Malcolm Thompson in Newmarket
Malcolm Thompson in Newmarket
2 reviews Newmarket, ON
10/10

Replacement windows under rebate program.

Work booked June 2018, most work completed by Oct 2018. One window install delayed until spring for more favorable environmental conditions. Last window installed July 2019. All work completed as agreed and end product was professionally completed.

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Company Response

Hello Malcolm! Thank you for your time and sharing your experience with us. We well relay your message to our team and we look forward to working with you in the future! Enjoy your beautiful new windows.

SuzHan in Georgina
SuzHan in Georgina
1 review Georgina, ON
8/10

Windows replaced

Very satisfied with our window installation. We had 13 windows replaced and team was quick, friendly and efficient. They were also very clean and you could tell that they took pride in their work! Great job!

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Company Response

Hello SuzHan, Thank you so much for your kind words! We really appreciate you taking the time to reach out to us and it was a pleasure working with you. Enjoy your new windows!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Northern Comfort Windows & Doors Ltd

Northern Comfort Windows & Doors is a proud, Canadian, family-owned and operated business.

Established in 1998, Northern Comfort & Windows has now installed thousands of high energy efficient doors and windows throughout York Region and Simcoe County. The staff at Northern Comfort understands your home is your most important investment.

When you choose Northern Comfort for your replacement window and door needs, you can be confident you’ll receive expertly installed windows and doors with a lifetime warranty at reasonable prices.

“WE TREAT YOUR HOME LIKE OUR OWN”

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Windows, Bay Windows, Bow Windows, Casement Windows, Sliding Windows, Shaped Windows, Fixed Windows, Greenhouse Windows, Entry Doors, Patio Doors, Garden Doors, Storm Doors, Garage Doors and Exterior Shutters.
SERVICES
Estimates, Installation
BRANDS
Armor, North Star, SkyReach, Sunview, KV Doors & Windows, Tru Tech, Nova Tech, York Aluminum, Amarr, Reliance, Vinylbilt.
SPECIALITIES
Windows & Doors
WEBSITE
https://www.northerncomfortwindows.com
YEAR ESTABLISHED
1998
NUMBER OF EMPLOYEES
50
PAYMENT METHOD
Visa, Mastercard, Debit, Cheque, Money Order, Financing
MEMBERSHIPS
Sawdac, Chamber of Commerce, BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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