Northern Comfort Windows & Doors Ltd

Windows & Doors Installation & Service
556 Bryne Drive Unit #7 Barrie ON L4N 9P6
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Miss Prissy in North York
Miss Prissy in North York
1 review Toronto, ON

New windows for entire house

BUYER BEWARE... This is probably the worst company I have ever dealt with. I had a horrific experience. The measurements were wrong which left me with a plastic window for weeks. Wrong measurements were taken multiple times. One window had to be measured 3 times because they sent the wrong size. They left a mess on my floors and debris all over the place. Management was horrific to deal with. They promised to make up for it with a discount and then when I called about the discount they threatened collections on me if I didn’t pay the full amount. Please keep in mind I never held back payment or refused to pay. This is after they had promised to compensate for all the errors and taking longer than a year to complete the project. None of the staff took
any ownership. They made promises just to keep me from calling and then claimed they never agreed to any discounts. It’s taken me a year to finally write a review because I was mentally and emotionally exhausted after dealing with this company. I’m disgusted at they way they do business. I could go on and on, however this is a summary of what happened. DO NOT PURCHASE FROM THIS COMPANY.

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Company Response

Hello Missy,
We are very sorry to hear about your experience, we would like to discuss this further with you, please feel free to contact our Customer Care Specialist at 647-484-0054. Thank you, and we look forward to hearing from you!