We moved on January 3rd 2011 using RoadRunners after finding them online. They answered my many questions via email and always got back to me promptly and professionally. I told them I wanted to start the move between 8 and 9 am and they showed up promptly at 9. all of our furniture pieces were wrapped very carefully and not one single thing got broken or scratched during the move. They put everything exactly where I asked them to and even helped me reassemble everything and place it where I wanted it. I was very skeptical of hiring movers due to the horror stories everyone seems to have but these guys put all these others to shame!! The only thing you need to make sure of is to let them know if you have stairs or long walks. It ended up costing me some extra because they went over their flat rate time limit but the owner was very reasonable in dealing with me and didnt charge me for the full 2 hours it went over, which definitely impressed me as most movers would attempt to make as much cash as they can from you. The mover they employed was polite and professional as well. Overall they took an experience that was stressful and made it so much easier! I will recommend them to anybody :)
- Company Response
Thank you very much for your wonderful review Kristie, and for bringing up an important issue. Although it may not seem like much, a flight of stairs and a 50 metre walk can add a significant amount of time to your day. Thank you very much for your business.