RoadRunners Moving & Storage

Moving & Storage
210idland Ave #9 Scarborough ON M1P 3E3
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RoadRunners Moving & Storage
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98%

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Reviews by rating (past 12 months)
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Best of 2019 winner 4 timesBest of 2019winner 4 times

Reviews for RoadRunners Moving & Storage

Average customer rating:
9.9 10 (322 reviews)

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Livia Burghardt in Thornhill
Livia Burghardt in Thornhill
1 review Thornhill, ON
10/10

Moving

When I had to move, I was very trepidatious, having heard horror stories about unscrupulous moving companies. I did some research on Homestars and Roadrunners was one of two companies that looked good. I emailed them and both got back to me promptly. What set Roadrunners apart from the outset was not just their professionalism but their warmth and kind, caring attitude which came through in their email correspondence with me, as well as the effort they expended in allaying my concerns and giving me all the information I needed. They really went above and beyond in every way. I had to move under very trying personal circumstances and both Brendon and Paul were sensitive, flexible and accomodating as the date and even the parameters of the move changed. What was originally going to be a move to a storage locker with an elevator turned into a move to a new address with four flights of stairs and the heavy boxes were all going up! I had even more stuff than I had anticipated and not all of it was ready to go so they worked overtime (infringing on their own personal plans) with never a complaint. They were careful with all of my things and meticulous about putting everything in the correct place. They even offered to move the rest of my things from the storage locker at a discount at a later date. Above all, however, Paul and Brendon were so nice and friendly that they made a very difficult experience practically pleasurable! I would recommend them without reservation to anyone who needs to move.

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Company Response

Hello Livia. Thank you for you kind review. It is our mission to make each of our customers feel the way you do. Customer service is always at the top of our list, not dollars and cents.

Peter Spinato in Toronto
Peter Spinato in Toronto
2 reviews TORONTO, ON
10/10

House move

OK first off I have a lot of stuff - lots of difficult stuff to move for an average three bedroom house. I have a full bedroom set of solid ash furniture (nice and heavy)! I have a fully built office with six large 8-foot tall bookshelves! I have a full gym in my basement - and not just one machine. We're talking about a bench press, lat down machine, punching bag, roman chair, leg press, treadmill, bike and about 1000 lbs in weights! And I also moved my washer, dry and freezer too! Ohh and I have a older 65" rear projection TV which needs to be split into two pieces to go anywhere ... I have so much stuff RoadRunners had to do two trips with their 26" truck to get it all in and both trips the truck was pretty much full - 16 hours in total!! They did so without breaking or damaging a single item and with no complaints. They wrapped every piece of furniture in thick blankets, took apart furniture for easy moving, brought wardrobe boxes for my clothes and did the move with a level of professionalism and care that went way beyond what I was expecting! I care about my stuff and I can honestly say that if you do too you should let RoadRunners orchestrate your move! They were ontime, professional, careful, well-priced, personable and overall just a great group of guys to spend a - what could have been a stressful - day with! Best moving experience possible!

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Company Response

Hi Peter.
Thank you for your detailed review. We're very happy to hear that there were no damages during your move.

Leanne in North york
Leanne in North york
1 review NORTH YORK, ON
10/10

Moving

Brendon and Paul were organized and well prepared when moving contents of my condominium. They were fast, efficient and most importantly, on time. They handled every item with extreme care. My storage unit was strategically & carefully packed. I am in the real estate business & will definitely refer them to my clients. Thank you for a most pleasant experience.

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Company Response

Thank you Leanne for the review. Let us know when your ready to move out of storage and we'll reserve your service date.

Daniella, Cedarvale
Daniella, Cedarvale
1 review York, ON
10/10

last min. move of an antique dining-room table

Had to move an antique dining-room table last min. from a tricky cul-du-sac street to an area in Cedarvale/York where the streets are directionally varying one ways. Roadrunners were on time, efficient, trustworthy,competitively priced, and really nice guys. If you're looking for a stress-free move call them. Got to them through referral and have already passed on their info.

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Company Response

Thank you Daniella and best of luck to you and your husband in your new home.

CJ in Richmond Hill
CJ in Richmond Hill
7 reviews RICHMOND HILL, ON
10/10

Moving services

We needed help moving out of our condo and called a few places recommended on Homestars for quotes. After speaking with a few other companies who said they'd follow-up with other info and never did we called RoadRunners. They promptly emailed their quote and gave the option for either a flat rate or hourly rate and we decided to go with them. A few days later there ended up being a mixup with elevator times at the condo and when we called RoadRunner to reschedule on a Sunday evening we were happily surprised that someone answered and told us it was no problem to change the time.

When the day arrived Brendon & Paul arrived with all their packaging gear and were friendly and courteous. They laid down red mats to prevent scratching up the floors and took a lot of care wrapping up our furniture and loading it into the elevator and then the truck. The same care was taken when they delivered the items to our new destination and everything arrived in great shape. We would definitely use RoadRunners again and will recommend them to family and friends.

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Company Response

Thank's Camille. We're glad to hear that everything went smoothly and your belongings arrived in your new home in the same condition it left!

Janine in the Beach(es)
Janine in the Beach(es)
1 review Scarborough, ON
10/10

Packing up and moving

I was moving from a house to a fourth floor walk up. The guys were stellar. They moved everything - even the huge old tv on a swivel base - as if they weighed nothing - they joked about the stairs being a good workout! Even the cat got moved in a box ... that's another story!! Overall, I was impressed with their good cheer, work ethic,efficacity and team work. They brought extra boxes for me, wrapped up my artwork and treated all my items with respect. When it looked like we were going to go over the time we'd alloted, Paul drew my attention to it. They provided extra boxes and tape. Nothing got broken. I can't recommend them highly enought

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Company Response

Hi Janine. Thank you for your review. On the behalf of Brendon, Branden, Alonzo and myself, it was a pleasure to work with you.

Sajjad Ottawa
Sajjad Ottawa
1 review NEPEAN, ON
10/10

Moving home from Toronto to Ottawa

I just came to know Brendon and Paul, two excellent guys from Roda Runners Moving and Storage incidentally. They are friendly, helpful, careful,trustworthy and real professional! Most people have unpleasant experience with movers. I believe they are an exception. I would recommend them to anyone who is looking for a for a worry free moving.

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Company Response

Thank's Sajjad. Congratulations on your new career! Best of luck.

Robin - Etobicoke
Robin - Etobicoke
1 review Etobicoke, ON
10/10

Moving

Hey Brendon & Paul,

I have to say how much I appreciated your help with my move. As a single mother with a 2 bedroom house to move, it was overwhelming doing it on my own. You both came in and took great care of my things, everything was wrapped & packed properly with zero damage. The move went very smooth and quicker than expected.

Your honesty with pricing is greatly appreciated as well. You were up front about the cost and what fees you do & don't charge, which is not always easy to find with a moving company.

I have already passed your name along to a co-worker and will continue to do so.

Best of luck with your business, you guys are great!

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Company Response

Hey Robin, Thanks for your review! Your hospitality and good spirits that day made your move an easy one.

Carol & Teddy Boyce from Whitby
Carol & Teddy Boyce from Whitby
1 review WHITBY, ON
10/10

6 bedroom house move

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Dear Paul and Brendon

First of all Teddy and I would like to thank you and the two other young men that moved us on July 29, 2010 from Scarborough to Whitby.

As you know we were very cautious when we were making the decision to choose a moving company and we voiced our concerns with you about the many stories that were circulation around in the media at that time regarding fraudulent companies. We, however, made the decision to use your moving company due to the fact that we always like to support young people who show motivation and initiative. Even though yours was not the lowest estimate, on July 29, you proved yourself as a reputable company.

We must say that your company did a great job and we were amazed to see 4 young men work so well together with such team spirit. You also went above and beyond the call of duty, e.g. getting rid of our garbage without any hesitation.

We must also mention that we did not have one broken item in 3 truck loads.

We would recommend you any day to our family and friends should they require moving services.

Once again thank you so much for your hard work

Carol and Teddy Boyce

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Company Response

Hi Carol and Teddy. Your move day will not soon be forgoten by Branden, Alonzo, Brendon and myself. Infact I doubt we could forget it if we tried. THANK YOU for believing in me and taking that chance. I told you we wouldn't disappoint!

Paul.

Gina Daniels
Gina Daniels
1 review MARKHAM, ON
10/10

Moving of residence

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Dear Brendon & Paul

Now that my life is somewhat back to normal, I feel compelled to voice my absolute satisfaction with every aspect of my recent move your company was able to deliver. As most people are well aware, moving can be extremely taxing and can take an enormous toll on one but as a result of your professionalism, extreme knowledge of the industry not to mention pleasent demeanor, the move could not have gone any smoother.

A special thanks to you for the reassurance that all will be well and for making that stressful time in my life appear easy and painless. The follow up call was unexpected and very much appreciated - I cannot thank you enough for the added personal touch!! Believe me, your company rates high in my books and rest assured that you will always be highly recommended.

Best Regards,

Gina Daniels

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Company Response

Your very welcome Gina. Taking the stress off of your shoulders is what we always strive for and we accept nothing less. Thanks for choosing RoadRunners!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about RoadRunners Moving & Storage

We're A Different Kind Of Moving Company...

A new breed if you will. World class, award winning, thoroughbred home professionals of the finest pedigree. Since opening our doors in 2010, we've grown a lot! We've created better ways to move you. We've become faster, more efficient, and safer in everything we do. We've broadened our spectrum of services to become more valuable and cost effective for our customers. Providing you with outstanding home services is our #1 priority because, let's face it, without you there's no us!

We strive continually for recognition by our peers, families, friends, past, and future clients, as trustworthy and highly esteemed home professionals.

CATEGORIES
Moving & Storage
PRODUCTS
Moving Supplies & Packing Materials Free, no obligation In-Home estimates.
SERVICES
Damage Free Moves Guaranteed | Full Service Moving| Full Service Packing | Full Service Storage | Garbage & Junk Removal | Lawn Maintenance | Small Home Repair | | Piano Moving | Small Deliveries | Furniture Assembly & Disassembly | Appliance Delivery | Antique and Special Item Delivery|
BRANDS
Family owned and operated.
STYLES
Efficient, safe, and methodical working style.
SPECIALITIES
Worry free and Damage free moving guaranteed! Any item damaged due to mishandling on our part is replaced for you. No questions asked!
WEBSITE
http://www.runtheroad.ca
YEAR ESTABLISHED
2010
RETURN POLICY
Full refund for any unused and unopened packing supplies in good order and condition
PAYMENT METHOD
Cash, Visa, MasterCard, American Express
LICENSES
Fully Liscenced
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
PROJECT RATE
Service you can depend on starting from $99 per hour
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Any item damaged due to mishandeling on our part is replaced for you. No questions asked!
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.