Landmark Home Solutions

Windows & Doors Installation & Service
Hamilton ON L8E 2X1
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Reviews for Landmark Home Solutions

Average customer rating:
8.1 10 (414 reviews)

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mccluremonroe
mccluremonroe
1 review , ON
10/10

sliding door installation

The work was done very professionally, and the installers were friendly and a pleasure to deal with. They did a very good clean up job when finished also. We are very happy with the quality of the work, and the door itself.

Approximate cost of services:
$2,600.00
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Company Response

So glad to hear about the good workmanship! Thank you for the review!

garyhorne2011
garyhorne2011
1 review Perth, ON
10/10

Front living room window

Chris and Rodney were very professional, clean and very respectful of our property.
They have a great working relationship , with extreme knowledge of the product and added humour to a very rainy day, made the installation quick and professional.
They both took the time to explain what they were doing, how they would accomplish it step by step for the instalation and working of the window. Great job . THANK YOU.

Approximate cost of services:
$4,200.00
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Company Response

Thank you so much for the kind comments. We are very happy you enjoyed your install!

lioker28
lioker28
1 review Hamilton, ON
10/10

Windows in solarium

Installed 4 window in kitchen solarium. Very efficient and cleaned up nicely. Competent and respectful.

Approximate cost of services:
$4,700.00
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Company Response

Thank you so much for sharing your review. We love the positive feedback!

Private User
Private User
Private User reviews Brossard, QC
0/10

Windows

Horrible experience. The installers left a huge mess and I spent over 3 hours cleaning up after they left. They were supose to clean up after them selves. I bought the windows in cash and with that said. When I met with the sales representative and we made an agreement that the installers would put a storm door in for me and he promised that was going to happen. For more then over a month the sales rep had given me false promises and the run around. I've tried to contact the company and I finally got a hold of the operations manager and he said that someone would come and put the door on

and again nobody has called or showed up. So ...even the management is full of it. I strongly do not recommend this company . They are full of crap. I paid a fortune for the windows also. I
have all the texts to prove this guy is a joke. Do
not buy from this company. I'm so frustrated and I don't know what to do about getting my door put in.

Approximate cost of services:
$14,600.00
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L&E Taylor in Burlington
L&E Taylor in Burlington
1 review Burlington, ON
2/10

Renovation Project

We chose Landmark because we were impressed with the product from a previous installation. However, we are thoroughly frustrated trying to get our work completed. We had a new front door, a garden door and new windows installed. All projects were late. The doors were delayed 3 times and arrived over 3 months after promised! After a year since this project started we still have outstanding issues like missing screens, broken latches, a bowed door, and more. Now Landmark isn't responding to calls or emails.

Approximate cost of services:
$17,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Private User
Private User
Private User reviews Thorold, ON
1/10

New windows can't open!

8 new windows installed on June 10, 2016. During installation we noticed 5 windows would not fully open (was hitting soffit) and asked installation to be stopped immediately until issue could be addressed. After speaking with our original salesman, we were assured the issue would be corrected and remainder of windows were installed. It is now August 3 and we are still waiting for a resolution. We have contacted the company several times and despite a manager coming out over a month ago to have a look we are still waiting for a resolution (or even a call back!!) Customer service has been horrible as everyone I speak with passes the issue to another department then we never hear back! Totally disappointed in this local company. Will never use this company again and will make sure to let everyone know about it!!

Approximate cost of services:
$13,000.00
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Private User
Private User
Private User reviews Toronto, ON
1/10

New Front Door + Side Lite - Horrible Experience

We ordered a new door + side lite and the overall process has been a complete nightmare. Our order was wrong multiple times before we even got the door and then on install day, it was still incorrect. We have now been waiting 2 weeks post-installation for an update on when it will be resolved and still don't have any indication. We have done significant renovations on our home and did a lot of research when selecting Landmark for our door, but this has been hands-down the worst experience to-date. The product is great, but the service has been absolutely horrible.

Approximate cost of services:
$5,500.00
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Charlotte in
Charlotte in
1 review Dresden, ON
10/10

12 windows 2 Doors Great Sales Rep and Company

I had several window and door companies out to give us a quote, but in the end, we decided to go with Landmark because of the sales rep Paul in the Lambton chatham-kent area. He was very thorough going over there products and the process, plus he always kept in contact with us, even after there were installed, just making sure we were happy.
The windows and doors look fantastic, and really cut down the heat in the home on the sunny days.
Choosing the right company to replace my windows and doors became really stressful but I'm glad I went with Landmark, BUT I'm even gladder I'll never have to replace them again with there lifetime warrany!!!

I would high recommend Landmark home solutions to eveyone.

Approximate cost of services:
$17,000.00
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Marta in Burlington
Marta in Burlington
1 review Burlington, ON
10/10

Excellent quality, beautiful windows, exceptional installation.

Landmark Windows provided beautiful windows with an exceptional installer (Peter Unger). We are so pleased with the finished product and the installation was professional, hassle free and on time. An overall pleasant experience.

Approximate cost of services:
$15,000.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Landmark Home Solutions

Landmark Home Solutions have been supplying comfort and peace of mind to homeowners across Ontario since 1987. We’re proud to offer one of the most energy efficient windows available on the market today that offers homeowners a significant return on investment all while being backed with the strongest warranty in the business today!

We’re part of the Canadian Standards Association (CSA) and the Better Business Bureau, and in all the years we’ve been in business, we’ve never had an unresolved complaint. We’re members of SAWDAC (Siding and Window Dealers Association of Canada) and make sure that we meet their membership criteria, code of ethics and sign an ironclad five-year workmanship guarantee statement.

We’re also proud to say that our windows are Energy Star certified. As you probably know, the international Energy Star symbol is a simple way for consumers to identify products that are among the most energy-efficient on the market. We also offer financing through TD Canada Trust, ensuring that our customers have a trustworthy partner too.
Based in St. Catharines, Ontario,

Landmark Home Solutions is proud to represent our Canadian heritage in all that we do. Our windows are made right here, so you know you’re getting the best quality windows in the world.

CATEGORIES
Windows & Doors Installation & Service and Gutters & Eavestroughs
PRODUCTS
Factory Direct Energy Saving Vinyl Replacement Windows, Entry doors, Patio/garden doors, Eavestroughs, Eavestrough Protection Systems, Green Energy Attic Barrier
SERVICES
Manufacture, Sales, Installation
BRANDS
CSA & Energy Star Approved Custom made Factory Direct by Landmark Home Solutions
STYLES
All makes and styles. Landmark Home Solutions can accommodate all needs and styles in any type of window required
SPECIALITIES
Landmark Home Solutions specializes in providing homeowners across Ontario with custom made, fully lifetime warranted energy efficient windows.
WEBSITE
http://www.landmarkquality.com/
YEAR ESTABLISHED
1987
NUMBER OF EMPLOYEES
160
PAYMENT METHOD
Financing (including 0% interest & no payments for a year) Cash, Cheque, Visa, Master Card, AMEX
MEMBERSHIPS
BBB, Siding & Windows Dealers of Canada, Energy Star Partner, Better Business Bureau
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime Non-pro rated
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.