Landmark Home Solutions

The installation was done very efficiently and the cleanup was good . I am very satisfied .

So my installation date was cancelled due to personal issues. So that was 1 day lost at work. Rescheduled for the next day. Installer cancelled because of rain. Has not rained since 8 am this morning, sun is out and another day lost at work. I now have to wait another month for installation because it seems to be my fault that I have a job and I cannot take any more time off for a job that I booked time off twice in a row. Very poor service and I will not be purchasing the rest of my windows or doors from them next year.

The work was excellent we cannot complain everything was alright they clean all the mass finish your work I don't know what else to say

The work was done very professionally, and the installers were friendly and a pleasure to deal with. They did a very good clean up job when finished also. We are very happy with the quality of the work, and the door itself.

Chris and Rodney were very professional, clean and very respectful of our property.
They have a great working relationship , with extreme knowledge of the product and added humour to a very rainy day, made the installation quick and professional.
They both took the time to explain what they were doing, how they would accomplish it step by step for the instalation and working of the window. Great job . THANK YOU.

Installed 4 window in kitchen solarium. Very efficient and cleaned up nicely. Competent and respectful.

Horrible experience. The installers left a huge mess and I spent over 3 hours cleaning up after they left. They were supose to clean up after them selves. I bought the windows in cash and with that said. When I met with the sales representative and we made an agreement that the installers would put a storm door in for me and he promised that was going to happen. For more then over a month the sales rep had given me false promises and the run around. I've tried to contact the company and I finally got a hold of the operations manager and he said that someone would come and put the door on

and again nobody has called or showed up. So ...even the management is full of it. I strongly do not recommend this company . They are full of crap. I paid a fortune for the windows also. I
have all the texts to prove this guy is a joke. Do
not buy from this company. I'm so frustrated and I don't know what to do about getting my door put in.

We chose Landmark because we were impressed with the product from a previous installation. However, we are thoroughly frustrated trying to get our work completed. We had a new front door, a garden door and new windows installed. All projects were late. The doors were delayed 3 times and arrived over 3 months after promised! After a year since this project started we still have outstanding issues like missing screens, broken latches, a bowed door, and more. Now Landmark isn't responding to calls or emails.

8 new windows installed on June 10, 2016. During installation we noticed 5 windows would not fully open (was hitting soffit) and asked installation to be stopped immediately until issue could be addressed. After speaking with our original salesman, we were assured the issue would be corrected and remainder of windows were installed. It is now August 3 and we are still waiting for a resolution. We have contacted the company several times and despite a manager coming out over a month ago to have a look we are still waiting for a resolution (or even a call back!!) Customer service has been horrible as everyone I speak with passes the issue to another department then we never hear back! Totally disappointed in this local company. Will never use this company again and will make sure to let everyone know about it!!

We ordered a new door + side lite and the overall process has been a complete nightmare. Our order was wrong multiple times before we even got the door and then on install day, it was still incorrect. We have now been waiting 2 weeks post-installation for an update on when it will be resolved and still don't have any indication. We have done significant renovations on our home and did a lot of research when selecting Landmark for our door, but this has been hands-down the worst experience to-date. The product is great, but the service has been absolutely horrible.