Landmark Home Solutions

Windows & Doors Installation & Service
2511 Barton St E. Hamilton ON L8E 2X1
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Reviews for Landmark Home Solutions

Average customer rating:
8.3 10 (315 reviews)

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Dissatisfied in Omemee
Dissatisfied in Omemee
1 review Omemee, ON
0/10

Replaced windows

Please do NOT go with this company! It is by far the worst "business" I have ever dealt with. From the persistent cold calls all the way through the process it was nothing but a hassle. Initially they made the wrong windows and dates were changed. Upon initial arrival they did not have the proper materials and then another date had to be set up. This happened in following appointments as well. Also, I now have to stain the frames this summer 2012, after being assured that my originals could go back up as is. So it will end up being closer to a year for completion of a job that was scheduled to be completed August 2011. Furthermore, the windows are a cheap quality product. After windows were installed, 3 out of 5 locks did not work. After an extended period of time the 3 locks were finally fixed. The first time I used the one lock, it fell off in my hand. The day after the locks were fixed the first time, I received a threatening call that they were going to call a lawyer and collection agency. After requesting that the original antique windows be left on the property, I discovered a window had been taken. It was never explained what happened, a return or a discount. After window installation, I am still and will forever be dissatisfied with window locks that are up far too high (at ceiling level)and windows that do not open fully. Whatever you do ... don't go with Landmark!

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James in St Catharines
James in St Catharines
2 reviews St. Catharines, ON
9/10

Double hung windows and 2doors

Excellent experience overall. Chester and his son were highly skilled and efficient at installing our windows.they completed the job in 1 day when we scheduled two days to get it done. We are extremely satisfied, and I already recommended landmark windows to my personal teainer:) thanks for a great product and an easy change in our home.

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Cam in Newmarket
Cam in Newmarket
1 review Newmarket, ON
10/10

eaves trough cover

When it rained water would always over flow right on to my walk way. I decided to buy the cover from Landmark Home Solutions that went on top of my eaves trough. The man who installed the protection system on my house cleaned out all of my gutters for free, even though they were filled with all kinds junk. He told me that they would never have to be cleaned again, which was great news. After getting this system, my eaves trough has never leaked since. The covers also look fantastic; like I got a whole brand new roof. I would highly recomend this gutter protection system to anyone.

1 of 1 people found this review helpful.
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Bill in Beamsville
Bill in Beamsville
1 review Beamsville, ON
10/10

good windows

Overall a good experience. The arrival time for the installation is good, service is perfect. The installer is very nice and professional. Now I have very nice windows in my house.

1 of 1 people found this review helpful.
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Jennifer in St catharines
Jennifer in St catharines
1 review St Catharines, ON
10/10

windows and doors

My friend recommended this company to me. At first, I hesitated to try and only bought three windows from landmark. Turn out, the entire process was professional, very impressed. The sale rep is very knowledge and explained a lot vital things to me. The customer service is excellent and our concern had been solved immediately. The installers are very competent and polite. They kept our home clean during the installation process and I really appreciated that. The windows make our home look really lovely and we saved a lot of money on the energy bills. After that, I purchased four windows and two doors from landmark. I highly recommend landmark to me. Do not hesitate, just try it!

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Marsha in St catharines
Marsha in St catharines
1 review ST CATHARINES, ON
10/10

New windows and doors

I was contacted by a member of Landmark's marketing team, now I don't generally take solicitation phone calls but I guess i was having a good day and decided to give them a chance. I was set up with an estimate for my windows and doors at my earliest convenience and their rep came to my home and was very friendly, courteous and on time. I was impressed with their product so we decided to replace all of our windows and doors and placed the order with the rep that day. Once it came time to install my windows and doors it was a bad time of year, we had scheduled an appointment but had to rebook due to some poor weather conditions - I received a phone call first thing in the morning and was rescheduled immediately, they were so kind and apologetic about the situation, bad weather happens i was just grateful they let me know. The installers showed up on time and prepared the day we rescheduled and all the windows and doors went in with no problems. When they were done they took me through and explained how to work them, gave me a checklist and asked I thoroughly check their work and detail anything I am not satisfied with. Needless to say I had zero complaints. Even when I had a small issue with one of the locks a few weeks after they were installed, I phone their customer service department and they had a technician out within a week and he replaced the lock, no problem!
I've never been happier to pull in my driveway and see such a lovely home, I owe it all to Landmark! I recommend them to anyone who asks

1 of 1 people found this review helpful.
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Mohan
Mohan
2 reviews Saint Catharines, ON
10/10

3 bedroom double hung windows

My experience with landmark is absolutely pleasant. The installers did a fantastic job in less than ideal conditions (snow & freezing temperature). The installers were also punctual, professional and clean. We are amazed with landmark's unique foam filled technology and quality. I can't imaging all those bad feedbacks

1 of 1 people found this review helpful.
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Rick Lalonde in Angus
Rick Lalonde in Angus
1 review ANGUS, ON
0/10

Replace windows

We had a salesman coming in our house telling us nice things about Landmark windows, how good the quality of their windows are and how qualified and trained are their installers. Also, how great is their lifetime warranty. Well let me tell you, the installers did a poor job to put the windows in. It is very difficult to get a hold of Landmark and get a repairman to fix the mistakes done during installation. If you like quality work, don't do business with Landmark home solutions and don't beleive anything they say.

0 of 1 people found this review helpful.
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More about Landmark Home Solutions

Landmark Home Solutions have been supplying comfort and peace of mind to homeowners across Ontario since 1987. We’re proud to offer one of the most energy efficient windows available on the market today that offers homeowners a significant return on investment all while being backed with the strongest warranty in the business today!

We’re part of the Canadian Standards Association (CSA) and the Better Business Bureau, and in all the years we’ve been in business, we’ve never had an unresolved complaint. We’re members of SAWDAC (Siding and Window Dealers Association of Canada) and make sure that we meet their membership criteria, code of ethics and sign an ironclad five-year workmanship guarantee statement.

We’re also proud to say that our windows are Energy Star certified. As you probably know, the international Energy Star symbol is a simple way for consumers to identify products that are among the most energy-efficient on the market. We also offer financing through TD Canada Trust, ensuring that our customers have a trustworthy partner too.
Based in St. Catharines, Ontario,

Landmark Home Solutions is proud to represent our Canadian heritage in all that we do. Our windows are made right here, so you know you’re getting the best quality windows in the world.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Factory Direct Energy Saving Vinyl Replacement Windows, Entry doors, Patio/garden doors, Eavestroughs, Eavestrough Protection Systems, Green Energy Attic Barrier
SERVICES
Manufacture, Sales, Installation
BRANDS
CSA & Energy Star Approved Custom made Factory Direct by Landmark Home Solutions
STYLES
All makes and styles. Landmark Home Solutions can accommodate all needs and styles in any type of window required
SPECIALITIES
Landmark Home Solutions specializes in providing homeowners across Ontario with custom made, fully lifetime warranted energy efficient windows.
WEBSITE
http://www.landmarkquality.com/
YEAR ESTABLISHED
1987
NUMBER OF EMPLOYEES
160
PAYMENT METHOD
Financing (including 0% interest & no payments for a year) Cash, Cheque, Visa, Master Card, AMEX
MEMBERSHIPS
BBB, Siding & Windows Dealers of Canada, Energy Star Partner, Better Business Bureau
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime Non-pro rated
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.