8 new windows installed on June 10, 2016. During installation we noticed 5 windows would not fully open (was hitting soffit) and asked installation to be stopped immediately until issue could be addressed. After speaking with our original salesman, we were assured the issue would be corrected and remainder of windows were installed. It is now August 3 and we are still waiting for a resolution. We have contacted the company several times and despite a manager coming out over a month ago to have a look we are still waiting for a resolution (or even a call back!!) Customer service has been horrible as everyone I speak with passes the issue to another department then we never hear back! Totally disappointed in this local company. Will never use this company again and will make sure to let everyone know about it!!
- Approximate cost of services:
- $13,000.00