They had a different person measure windows and to install them. So the windows were measured wrong which meant the installers had to make them fit. Which caused alot more days of work and noise from cutting drywall and wood and dust. Overall it took 7 days. I was told that this could have been avoided if the person measuring took off some of the trim to check the original windows. The installers were great and I do love the new windows and doors but it would be nice if the person measuring would check more thoroughly.
Great job by the installers. Attention to detail when finishing the trim. Very courteous. Followed COVID-19 precautions. Now we will see how the windows do, but so far they look great.
Thank you so much for taking the time to share your experience with us. Were so happy to hear the job was done to your standards and you are happy with the work done. We take everyone's safety very serious and were happy to help protect you and your family. Thank you
Excellent service. Great job. Cleaned up work site. Delivery was 2 weeks late but worth the wait.
Thank you so much for the kind words it was a pleasure working with you. Please let us know if we can help with anything else.
Chris and Rodney were very professional and very experienced as you could tell by how everything was installed. We are very happy with their work.
Thank you so much for the kind words it was a pleasure working with you !
After 6 years of complaining about my install I finally found out they were installed with no insulation which was finally fixed in November 2019- I am still waiting for compensation from this company and had asked that they replace at least 4 of my upstairs windows - never heard back - what a surprise
Tanya, were very sad to hear of your experience with Landmark. I would be happy to discuss this further with our sales manager regarding your issues as we would love to be able to rectify this with you. If you can please email us at email@example.com in reference to this we will get back to you. Thank you we hope to get this looked after for you.
Contractor did a great job in a three day period. They stayed until the end and were very professional. I have to give thanks to Mitch and his assistant for a job well done.
Thank you very much for the kind review we truly appreciate your business and hope your enjoy your Landmark products for years to come. Please let us know if we can help with anything else.
Absolutely horrible customer service. Will NEVER recommend. Have filed a review on Better Business Bureau if you want to read the details. Just awful.
We're very sadden to hear this, and hope we're able to get more details. we would love to work this out for you and hopefully rectify the situation. Please contact us at your earliest convenience at 1-866-355-3332 or email us your contact details to firstname.lastname@example.org and we'll have our general manager in contact with you right away. Thank you
The home has a home daycare and they worked well around the children and our family. They cleaned up well with the young children around. They were friendly and ensured all areas were cleaned up as they went.
were so happy that the children stayed undisturbed and you were happy with the work done. its been a pleasure, thank you for sharing :)
Landmark Home Solutions have been supplying comfort and peace of mind to homeowners across Ontario since 1987. We’re proud to offer one of the most energy efficient windows available on the market today that offers homeowners a significant return on investment all while being backed with the strongest warranty in the business today!
We’re part of the Canadian Standards Association (CSA) and the Better Business Bureau, and in all the years we’ve been in business, we’ve never had an unresolved complaint. We’re members of SAWDAC (Siding and Window Dealers Association of Canada) and make sure that we meet their membership criteria, code of ethics and sign an ironclad five-year workmanship guarantee statement.
We’re also proud to say that our windows are Energy Star certified. As you probably know, the international Energy Star symbol is a simple way for consumers to identify products that are among the most energy-efficient on the market. We also offer financing through TD Canada Trust, ensuring that our customers have a trustworthy partner too.
Based in St. Catharines, Ontario,
Landmark Home Solutions is proud to represent our Canadian heritage in all that we do. Our windows are made right here, so you know you’re getting the best quality windows in the world.