Landmark Home Solutions

Windows & Doors Installation & Service
2511 Barton St E. Hamilton ON L8E 2X1
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82%

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Reviews for Landmark Home Solutions

Average customer rating:
8.2 10 (397 reviews)

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Private User
Private User
0 reviews Erin, ON
10/10

Windows and door

Due to production problems the door installation was delayed. Thus two separate installations. Landmark kept us well informed , scheduled installations and arrived on time as promised. Both crews were polite, friendly and professional. Very cautious of creating any mess. Covered our floors and left the house as neat and clean as when they started. All personal were very friendly and a pleasure to deal with. We are extremely pleased with the service and the products.

Approximate cost of services:
$25,000.00
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Company Response

Thank you so much for taking the time to write in about your experience with us. We're so happy that you guys were satisfied with the service provided and everything was done to your satisfaction. Please do not hesitate to get in touch if you need anything else. We thank you again for your time and your review

Private User
Private User
0 reviews Coe Hill, ON
10/10

Friendly, courteous and very professional

Day 1 they got most of the job done was rained out to finish the job but was back bright and early the next day. Also my house is very wonky and they took the time to cut the weirdest price possible so the door would be completed and look nice. They were absolutely great and fun to talk to.

Approximate cost of services:
$5,000.00
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Company Response

This makes us so happy to hear and we always enjoy speaking with our customers always makes the process go by much quicker :) we truly appreciate your business and if you ever need anything else we're always here! Thank you also for the review

Private User
Private User
Private User reviews Ottawa, ON
8/10

Front door and basement window installation

There was an initial delay with delivery of the front door but we were kept informed with regards to these delays all the way along. When installation day came the two person team were fantastic, fast installation of the basement window, and meticulous installation of the front door. They cleaned up thoroughly before they left and the workmanship was wonderful. We would certainly recommend Landmark to friends and would use again when we need more windows etc.

Approximate cost of services:
$5,000.00
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Company Response

Thank you for taking the time to write in regarding your experience . Unfortunately Covid over the past few years has unfortunately delayed our doors significantly and we're so sorry dearly to our customers for that. However we're so happy that it all worked out. If you ever have any future needs please don't hesitate to get in contact, we appreciate your business thanks again.

Private User
Private User
0 reviews Foxboro, ON
10/10

Eavestrough Installation

Our cottage never had guttering. Its on a flood plain near a river so the basement got a lot of water. They came and installed the guttering and put the run offs where we asked them to. Very professional and efficient. Would definitely recommend them.

Approximate cost of services:
$10,000.00
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Company Response

Thank you for taking the time to review your experience with us. We truly appreciate your business and we're so happy to hear that the water is flowing better through your cottage. If there's anything else we can help you with please don't hesitate to get in contact with us. Thanks again

Private User
Private User
Private User reviews Toronto, ON
8/10

Up stairs windows changed

We were very pleased with both installation and quality of windows Very impressive delivery on time as well.

Approximate cost of services:
$4,200.00
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Company Response

Thank you so much for taking the time to write in about your experience with us. We're so happy that you were pleased with the installation in the services please do not hesitate to get in touch with us if you need anything else. We thank you again

Private User
Private User
0 reviews Welland, ON
8/10

Window replacement

The guys that came to do our windows were very friendly and efficient. Took them 2 days to do the work, they did a great clean up when they were done. I would recommend Landmark Home Solutions.
Thanks

Approximate cost of services:
$19,000.00
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Company Response

Thanks so much for taking the time to share your experience with us. Please let us know if there is anything else we can help with! All the best

sheron in Toronto
sheron in Toronto
0 reviews Battersea, ON
2/10

living room window

It would take alot of words to say what all that happen .Window never work right from the time you put it in till the last window was put in first window counldnt open and lock then Came to fix it 3 times The last ones to come said the window was a old stile That a new one had to be put in .Ok so when they came to put a new one in they took out the old one went to put the new one in and it wasnt big enough to fit Well they should have measured the new window before they took the old one out.
I am so sick of it It is not finished yet please finish the window there is a lif time worranty on it

Approximate cost of services:
$4,500.00
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J in Arnprior
J in Arnprior
0 reviews Arnprior, ON
0/10

Windows

FEBRUARY 9 2022 UPDATE
Ever since these windows were installed in November of 2011 we have had nothing but problems. October 2021, a service tech came to our house to determine that yes indeed, cranks on all windows need to be replaced. It is now February 9, 2022. I have had to repeatedly follow up via email with their service department about WHEN service will be completed on our windows. Excuse after excuse is given as to why service is not complete this time. Finally, January 20 a tech arrives at our house to install the new cranks in my windows. Ooops! The service department at Landmark sent the wrong cranks with him. Off he goes with a promise that he would be back end of January.
To this day, cranks have not been installed and my emails go unanswered.
PLEASE consumers, DO NOT buy windows from this company. You will regret it after numerous no shows, empty promises, faulty product, shoddy installation, etc. The list goes on an on. For me 11 years now.

9 windows installed by Landmark Home Solutions in 2011. 7 windows have to be replaced because of poor installation and incorrect windows installed. Screen on a window has to be replaced because it is too small and falls out. Casing on outside of windows had to be replaced because of poor workmanship. We are still waiting for the final window and its casing and screen to be replaced. Landmark will not call you-EVER. Repeatedly, I leave messages for someone to call me with status and never get a response. Repeatedly, Landmark promises installation dates and doesn't call or show up at scheduled time. Repeatedly, I have been so disappointed with this company that I wish I had never hired them 6 years ago. If I could give them negative stars I would.

Approximate cost of services:
$11,000.00
1 of 1 people found this review helpful.
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Company Response

Thanks for taking the time to write in to us and I'm terribly sorry for the situation that seems to be going on. I would love to further assist you in this matter however I need some more information so I can pull up the customer file and take a dive in. Please feel free to reach out to us by visiting our website and filling out the service request form or emailing us at info@landmarkquality.com thank you and I hope we can sort this out for you ASAP.

Private User
Private User
0 reviews Lucan, ON
10/10

Windows and installation

We love our new windows and the crew that came to install them were super considering the weather (cold & snowy) . They installed all four windows (one at a time to keep the house warm) in a matter of approximately 2 1/2 hrs. very professional!!

Approximate cost of services:
$0.00
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Company Response

It's so great to hear from a happy customer! Thank you for sharing your experience with us, so glad to hear there wasn't much disturbance for you. Please let us know if we can help with anything else

Private User
Private User
Private User reviews Toronto, ON
10/10

Excellent

Friendly, timely and professional. I would highly recommend Landmark. The windows are beautiful and were installed a month earlier than we expected.

Approximate cost of services:
$13,000.00
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Company Response

Thank you so much for taking the time to write in, we're so happy to hear everything went well. Please let us know if we can help with anything else.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Landmark Home Solutions

Landmark Home Solutions have been supplying comfort and peace of mind to homeowners across Ontario since 1987. We’re proud to offer one of the most energy efficient windows available on the market today that offers homeowners a significant return on investment all while being backed with the strongest warranty in the business today!

We’re part of the Canadian Standards Association (CSA) and the Better Business Bureau, and in all the years we’ve been in business, we’ve never had an unresolved complaint. We’re members of SAWDAC (Siding and Window Dealers Association of Canada) and make sure that we meet their membership criteria, code of ethics and sign an ironclad five-year workmanship guarantee statement.

We’re also proud to say that our windows are Energy Star certified. As you probably know, the international Energy Star symbol is a simple way for consumers to identify products that are among the most energy-efficient on the market. We also offer financing through TD Canada Trust, ensuring that our customers have a trustworthy partner too.
Based in St. Catharines, Ontario,

Landmark Home Solutions is proud to represent our Canadian heritage in all that we do. Our windows are made right here, so you know you’re getting the best quality windows in the world.

CATEGORIES
Windows & Doors Installation & Service and Gutters & Eavestroughs
PRODUCTS
Factory Direct Energy Saving Vinyl Replacement Windows, Entry doors, Patio/garden doors, Eavestroughs, Eavestrough Protection Systems, Green Energy Attic Barrier
SERVICES
Manufacture, Sales, Installation
BRANDS
CSA & Energy Star Approved Custom made Factory Direct by Landmark Home Solutions
STYLES
All makes and styles. Landmark Home Solutions can accommodate all needs and styles in any type of window required
SPECIALITIES
Landmark Home Solutions specializes in providing homeowners across Ontario with custom made, fully lifetime warranted energy efficient windows.
WEBSITE
http://www.landmarkquality.com/
YEAR ESTABLISHED
1987
NUMBER OF EMPLOYEES
160
PAYMENT METHOD
Financing (including 0% interest & no payments for a year) Cash, Cheque, Visa, Master Card, AMEX
MEMBERSHIPS
BBB, Siding & Windows Dealers of Canada, Energy Star Partner, Better Business Bureau
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime Non-pro rated
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