An Ta Plumbing Inc

Darren we thank you for your review and we are very happy that we could help you with your problem. The pipe banging you were experiencing is called water hammer. Water hammer commonly occurs when a valve closes suddenly at an end of a pipeline system, and a pressure wave multiplies within the pipe. It is also called hydraulic shock. This can cause major problems such as the banging pipes you were experiencing as a result of vibrations which can also result in pipes collapsing. We are very happy that we were able to relieve you from this noisy nightmare. We want to make sure you stay in your house for as long as you can without horrible plumbing issues getting in the way of you enjoying your home. Edi is wonderful technician and his professionalism has been noticed through his work and his recommendations to his customers. We thank you for your wonderful review and for being an Anta Plumbing customer. We look forward to helping you with your future plumbing dilemmas and we are here for you 24 hours a day 7 days a week. The Anta Team

Thank you Tyler, for your satisfying comments and compliments. We take pride in being on time and making sure our customers are aware of where our technicians are and their estimated times of arrival, if we are not able to make it at a specific time for one reason or another. Richard is a magnificent technician and we commend him for his great works. Richard has many skills which help him to be the best he can be. Richard likes to make sure his customers are always informed of what is going on with their plumbing and providing solutions on how to prevent any harm to the plumbing of his customers homes. We also thank you for utilizing our LIVE CHAT service. Our chat service has helped us manage our customers efficiently, this service has helped us with the frequency of calls to make sure we take the necessary time with every customer. Live chat helps us take the time to spend quality time with the customers we do have on the line. Not only that but we can also take our time and access the correct information from the customers we speak to on live chat. Tyler, we appreciate you and we are happy to have you as a returning customer at Anta Plumbing. HAPPY SPRING! The Anta Team.

Greetings Michael. We thank you for your wonderful review. Richard is a wonderful technician and we admire, treasure and love him for his punctuality and the hard work that he does. Also, I'd like to thank you for the your kind compliments. We try our best to provide the best customer service to wonderful people like you not only that but we love helping our customers as soon as we have availability. Well we are emergency services of course, so its a necessity to do so. We are glad you found us and that we can resolve all of your plumbing issues. HAPPY SPRING! The Anta Team.

Much Obliged Christina!!! First and foremost we want to thank you for choosing us to resolve your drain issue. Clay pipes were used for drain since the 1800's. Clay is strong and long lasting pipes which is why it has lasted you this long. But the downside of clay pipes is that roots can grow in through the joints because with clay pipes they could not use gaskets. But copper on the other hand is a very strong new type of material, copper is a better and safer alternative to clay. Because of the work that was done on your home your pipes will be very durable and will last you long. Back water valves on the other hand deal with the sewage coming from the city into your house. Back water valves prevents raw sewage from backing up into your home through your floor drains etc. So not only are back water valves useful but they can be a life saver. In regards to our technicians, we try our best to hire the most qualified. We make sure our technicians help our customers understand the procedure of the jobs and provide information customers inquire about. We had a blast doing work for you and we hope we do more in the future. You say to you, we are a "10 out of 10 for sure!" But we think you are a 20 out of 10! Thank you for choosing us and we look forward to working with you some more! Happy SPRING! The Anta Team.

Thank you Art! It was a pleasure to be helpful to you. One day we had water pipe to be fixed but it was no access to it at all, we took our skinniest plumber and most biggest plumber to make this happened :) Every day we find very challenging plumbing on a job site, to organize better office girls always will ask you hundred questions to assign right technician and make sure that they have all possible material for the case to not break the work to have "quick trip" to supplier. We have a great customers who is passionately explain everything what they know and then we have a choice to make call more efficient. Thank you for been on those helpful client, we made it because of YOU! Please remember we have LiveCHAT if you have somebody getting rest beside you still can ask questions:) Have a great week, this week we will have more sunny days +16C Thursday! Happy spring from Anta Team!

Thank you - thank you! I think it will be great idea to make pictures from real project and put them on a web page for our customer to have an idea how BACK water Valve looks after the installation and what kind of access you will might have. This fixture is very complicated in sense of look. It is better to have outside then inside, when you will need access or maintenance you don't need to have technician or city worker inside to your basement. If City will need to use clean out they can simply open clean out before back water valve an make their work more efficient. We are glad that we were able to explain as best as we can to have better understanding about this plumbing portion. When you will be ready to make renovation on your front lawn remember you drain pipes located not so deep, and probably that is why you have that flower pot there to keep warm air inside the sewer pipe. It was a pleasure to work with you and will be in touch if you decided to remove the flower pot. Is it possible to have a picture of your pot to our web site? I want to show customer how it will look and what to expect on the end. I wish to keep every customer on a satisfaction level and each customer gives us a opportunity to make this better each and every time. Happy spring! Anta Team and our friendly office girls:)

Thank you Dawn! Most of the time we have every detail out, our responds are big because we like to thank you customers with all our soul. This time (and we are really happy) you as a customer make us smile! We are here not only to tell thank you to customers but have conversation about the projects we run, stages we book, procedures we have. It make us believe that we have OUR customers, who loves their houses, who care about today and remember about tomorrow, who spent time to make search before make final decision. We believe Internet this days makes real connections company-client and it makes services better. We can ask client right here on HomeStar what was the problem, we can find the weak source and corrected it. Otherwise we will never know that BBB is still around even we are the members of this organization, that some customer are looking for plumbers on their web site. When BBB offered us payable position on their web site, we refuse to pay to be upfront of another companies just by paying more. Thank you Dawn for making BBB research for us, Now we know that we made right decision that time. We are plumbers who live at work with cell phone to be ready to assist the customers. We had another day LIVEChat at 4am with BAXI Luna failure, and house lost heat. Our dispatch was able to assist the customer over the Chat and put heat back in a 30 minutes (!) No charges, no visits, no invoices, no payments. Looks simple? It is hard work on a background of any chat, any call conversation, any e-mail respond. We work for you and we are glad that your project was exceptional and let us know when you will get REBATE from City of Toronto (just for our record to know how many weeks it will take in a reality). Please remember to have visual inspection time to time to your back water valve (check our VIDEO on a web page about maintenance). Spring is here! With warm wishes to you and your family Anta Team

Thank you Emma for been so generous and went us feedback to us. We are happy that our plumber did exactly what good plumber must done at each and every service call. To make every detail perfect is not always possible, but we did! Thank you for choosing us as you plumbing service providers! It is so good that clients have choice this days - not like BELL-Rogers conglomerate. There are thousands of plumbers on a market and it is very hard to find your company you can trust. We wish to be your assistants when you need help with your plumbing, drain problems or just consultations. Don't forget we have LiveChat, and when you feel to have a advice talk to us on our web page! With spring mood and warm wishes Anta Team

Thank you Colin for your kind words. We try our best to tend to our customers as soon as we have an available technician. This year the frozen pipe rate was out of this world, the busiest winter as for frozen pipes. Hundreds of people called to have their pipes thawed. But if no one is available as quick as we are to thaw their pipes, people may end up with burst pipes. And the result of burst pipes are leaks, money and more leaks. As for Richard we cherish him as a technician and we are so happy to have a celebrity in our midst! He's an absolute joy to be around, not only is he a wonderful plumber but a great person as well. He tries to make sure all of his customers are informed of what they can do to prevent plumbing problems and what to do if these problems do arise. We are absolutely delighted that you are happy about your appointment with Richard and we hope to continue doing business with you and extend your happiness with Anta Plumbing. Thank you for your review. Sincerely, The Anta Team.