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10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We had frozen pipes happened February 25 this year. Called couple plumbing companies, no luck :( All of them were able to show up in a couple days. My co-worker recommends me to call this company. I was surprised by the time frame!! The same day at 11pm I had pipes are fixed by Richard Cho-Kee, young and very knowledgeable plumber. Later I even saw him on CBC News!! I was kind of proud to be serviced by the "TV star" :) Nice people to deal with. Thank you!

Approximate cost of services:
$282.50
5 of 5 people found this review helpful.
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Company Response

Thank you Colin for your kind words. We try our best to tend to our customers as soon as we have an available technician. This year the frozen pipe rate was out of this world, the busiest winter as for frozen pipes. Hundreds of people called to have their pipes thawed. But if no one is available as quick as we are to thaw their pipes, people may end up with burst pipes. And the result of burst pipes are leaks, money and more leaks. As for Richard we cherish him as a technician and we are so happy to have a celebrity in our midst! He's an absolute joy to be around, not only is he a wonderful plumber but a great person as well. He tries to make sure all of his customers are informed of what they can do to prevent plumbing problems and what to do if these problems do arise. We are absolutely delighted that you are happy about your appointment with Richard and we hope to continue doing business with you and extend your happiness with Anta Plumbing. Thank you for your review. Sincerely, The Anta Team.