Fixed banging pipes and laundry sink hookup/install
This is my first home, and having violently banging pipes every time you go to wash your laundry is very unsettling.
I called Anta Plumbing because they were the only ones to openly state that they are fully licensed and insured. And even when I asked questions in regards to that before booking a service call, they answered them without hesitation and were able to satisfy my skeptical nature.
The serviceman (Edi) arrived on time, was extremely professional, friendly, and helpful. After I explained the problem, and showed him what was wrong, he provided me with information about my problem and why it was occurring. He explained how he was going to fix the issue, and even pointed out and explained some of the things done incorrectly by a previous contractor which he was going to fix to make it correct.
He was polite, and asked me to turn on or off the faucets in my house so that he could test his work. Which I was happy to do for the sake of ensuring everything was water tight.
In terms of price, I think it was fair for the amount of hours he was there and the work done. Although I have zero experiences to compare this to.
Overall Edi did a great job, was fast to diagnose the problem, explained everything well, and fixed the problem in a timely manner. Now when people ask me if I know of any good plumbing companies, I can finally recommend that they go with Anta Plumbing.
- Approximate cost of services:
- $450.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Darren we thank you for your review and we are very happy that we could help you with your problem. The pipe banging you were experiencing is called water hammer. Water hammer commonly occurs when a valve closes suddenly at an end of a pipeline system, and a pressure wave multiplies within the pipe. It is also called hydraulic shock. This can cause major problems such as the banging pipes you were experiencing as a result of vibrations which can also result in pipes collapsing. We are very happy that we were able to relieve you from this noisy nightmare. We want to make sure you stay in your house for as long as you can without horrible plumbing issues getting in the way of you enjoying your home. Edi is wonderful technician and his professionalism has been noticed through his work and his recommendations to his customers. We thank you for your wonderful review and for being an Anta Plumbing customer. We look forward to helping you with your future plumbing dilemmas and we are here for you 24 hours a day 7 days a week. The Anta Team