Mister Plumber

Drainage Contractors
Toronto ON M9B 1P2
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78%

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Reviews for Mister Plumber

Average customer rating:
9.8 10 (424 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

Lead Water Replacement

Vlad and his team are very professional. Had them change a lead water service, his prices were competitive, was punctual and workmanship was great. He did the install as discussed, even poured a little more concrete to level out a drain and left the area very clean and did not notice he was there. I would highly recommend his company! Easy to work with and communication was great. Thanks Vlad!

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Company Response

Thank you for your review. Lead pipe replacement is one of our main and highly demanding services in Toronto area. Mister Plumber uses torpedo for underground drilling and it, of course, saves time and money for homeowners. Also, it minimizes landscape disturbances and eliminates any unnecessary repairs if pipe goes under front porch. Our licensed plumbers discuss all details of pipe upgrade before and during installation. Thanks, Mister Plumber team.

YE in  Etobicoke
YE in Etobicoke
2 reviews Toronto, ON
10/10

Fast, professional service.

Leaking toilet in condo. Condo recommender a plumber who never called me back. I called Mister plumber and a live person answered. Problem was repaired quickly by Andrew. He was very professional. He also looked at my kitchen faucet which was clogged due to sediment in our condo's water today. From the time I first called this company to the time my repair was complete was less than an hour. I am amazed and very thankful to have found this company.

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Company Response

Hi YE, thank you for writing a review. Mister Plumber is a Toronto licensed plumbing company and most of homeowners located within our service area get plumber's visit the same day. For all of us time is valuable and our plumbers are flexible in planning of service delivery. Another advantage of our drain or plumbing services is the fact that our licensed plumbers have sufficient number of common replacement parts and it, therefore, allows to do toilets and faucets repairs on spot. Thank you for choosing us, Mister Plumber team.

monica in Toronto
monica in Toronto
1 review Toronto, ON
10/10

toilet tank rebuild

When flushing, the water in the tank would spray up and leak out from under the toilet tank lid.
Andrew came to do the repair. He was quick and friendly. He kept everything clean as he worked. He is passionate for what he does, and took the time to explain to me about maintenance of the pipes. I'm very happy with the service Andrew provided.

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Company Response

Hi Monica, thank you for sharing your experience on HomeStars. Water that comes from a cold water pipe and re-fills toilet tank contains chlorine. This substance gradually ruins all rubber parts that causes tank mechanisms to malfunction. In such cases, there is no need to replace the whole toilet. Fill valve, flush valve or flapper can be changed with new one. Our plumbers in Toronto are carrying most of known brands replacement parts. This enables to provide small plumbing repairs with single visit. Thank you for choosing us. Mister Plumber team.

Bob in San Francisco
Bob in San Francisco
1 review Hamilton, ON
10/10

Installation of a backwater valve in our bungalow

Igor and his crew were great and thoroughly professional from job quotation to final work completion. They did everything they said they would, on time and on budget. No surpises. I had received a referral from a good friend who had them install his backwater valve and was extremely happy. And so was I. They were always on time, polite and thoroughly professional. They kept the site safe and clean during the 2 day process of installing the backwater valve and getting city approval the following day. When approved, they cleaned it all up. You can't go wrong with these guys; Igor even helped us insure we had what we needed to send forms to the city for a rebate on the work. 10/10 for sure... I'd recommend them to anyone.

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Company Response

Hi Bob, thank for sharing your experience with other homeowners. It is always pleasure to hear so positive feedback. It is our incentive to keep providing high level drain and plumbing services. City of Toronto is growing that causes significant increase of load on sewer pipes. To prevent sewage backup to the basement, backwater valve has to be installed on a main drain and therefore protect all plumbing fixtures below street level. City of Toronto has rebate program for existing houses that covers some cost of installation and there is a mandatory backwater valve installation for all new houses. Thank you for choosing us. Mister Plumber.

sang in Toronto
sang in Toronto
1 review Toronto, ON
10/10

Waterline upgrade

Best price of the surrounding companies I asked. Easy going people to plan a project with. Other companies were quoting almost 4k. Keep up the good work. ! ! !

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Company Response

Hi Sang, thank you for taking your time to write a review for us. Your waterline upgrade experience will definitely be helpful for other homeowners. Mister Plumber is a Toronto licensed plumbing contractor. Being a local company, we have flexible pricing approach that is defined by some factors like depth of the pipe, soil conditions, location, access to existing water service and other. Our master licensed plumbers take care of the whole process of water pipe replacement including making a request to the city in case if curb stop valve is out of order. Except waterline upgrade, Mister Plumber provides other plumbing and drain services in Toronto such as sewer collapsed pipe repair, backup valve installation, main drain cleaning, replacement of old clay pipes with PVC, building traps removal, sewer pipe video inspection, drain snaking and many other. Full list of our services can be found on www.misterplumber.ca. Thanks, Mister Plumber.

Megan  in Toronto
Megan in Toronto
1 review Toronto, ON
10/10

decrepit pipes

Andrew attended to a leaking valve and pipe leading to an exterior faucet. He was fast, professional and tidy in doing his work. Our house is very old, but new to us, so he also spent some time explaining what each pipe and valve did, and gave me some helpful suggestions for an upcoming full renovation of our house. He was personable, and his business-like and I'm very happy with his work.

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Company Response

Hi Megan, thank you for taking your time to write a review. Exterior tap requires some attention before winter comes. Every year, our plumbers in Toronto have to repair or replace broken garden taps. It is very important to turn off the valve that supply outside faucet and drain (!) remaining of water from a pipe that penetrates exterior wall. Another, not less important thing is to disconnect a hose. We had case when homeowner installed fancy frost-free self-draining tap and decided that he is safe. However, he forgot to disconnect a hose and water was not drained from pipe that caused burst inside of brick wall. When Spring comes, he just turn the tap on and used hose for 15 min. After he came to the basement and discovered flood. His mistake was keeping hose attached to the valve all winter long and it did not allow for tap to do "self-draining ". Our plumbers help homeowners in Toronto not only with repairs, but, also, by educating how to prevent plumbing issue in the future. Thanks, Mister Plumber team.

MJ Ellis in Toronto
MJ Ellis in Toronto
2 reviews Toronto, ON
10/10

Kitchen drain issue

Had a full clog in the kitchen island sink and called Mr. Plumber on a Monday morning. Andrew arrived within the hour. I had dealt with him before and was glad when he arrived. He takes care of every single detail - explained the problem, explained how he would fix the problem, provided the cost up front, and gave very helpful preventative information for future reference. He wears protective boots in the house and the kitchen was cleaner when he left than when he came. He asked if I had any other questions while he was there and took time to answer questions about the laundry room/drain faucet giving some recommendations/suggestions. I first called Mister Plumber in 2016 because of HomeStars and have never regretted it. I would highly recommend Andrew and Mister Plumber.

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Company Response

Thank you for taking your time to write a review for us. Most of houses have only one kitchen sink and when drain pipe is clogged, it brings a lot of inconveniences to homeowner. Drain that serves kitchen is the most stubborn one. Grease, food particles and pieces of rag can create heavy blockage. Proper approach, powerful equipment and experience help our plumbers to resolve such issues. We understand that trust from Toronto homeowners can be achieved by providing professional and prompt services. We always work hard and never stop improving. Thanks for your so positive review. Mister Plumber team.

Frank R.
Frank R.
6 reviews Toronto, ON
10/10

Drain Repair, Sump Pump installation, backwater valve installation

I had a problem with old clay pipes inside and out, and ground water flooding my basement during rainstorms. Igor and team, came in as promised, perform the work professionally and efficiently as possible. Not only would I highly recommend, I now have a plumbing team for all my future needs

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Company Response

Hi Frank, thank you for sharing your experience with other homeowners. Old clay sewer pipes cause many unpleasant problems like sewage smell, slow drainage or even backup in the houses. At Mister Plumber we use modern and powerful equipment to upgrade underground plumbing. Our plumbers are highly trained and experienced to manage the most complicated work other contractors refuse to take. Thanks for choosing us for your project. We are pleased to hear so positive feedback. Mister Plumber team.

Private User
Private User
Private User reviews Toronto, ON
10/10

Galvanized Pipe Change

Mister Plumber replaced the existing galvanized pipes with copper. Vlad came on time to provide a free quote, answering any questions I had about the job. He has been very responsive since day 1 and his men finished the job within the promised timeline. I'm happy with the company's service.

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Company Response

Thank you for sharing your experience with other homeowners. Galvanized and lead pipes cause many problems like leaks on joints, low water pressure, contaminated water etc. Those pipes are 60+ years old and no wonder it is an issue. New copper and PEX are used for replacement. In your case, underground main water service pipe was replaced with 3/4" copper in order to keep current ground wire connected to it and, therefore, not violating electrical codes. We are pleased to have happy customers like you. Thanks, Mister Plumber team.

Private User
Private User
Private User reviews Toronto, ON
10/10

Replacement of clay pipes

House-sitting for friends. I dealt with crew that came to find the issue, then spent many hours replacing clay pipes! Who knew they didn't last forever! The work crew consisting of Grant, Jay, Wawa and Roman 2 were exceptional, in all respects, courteous, knowledgable. Efficient and cleaned up daily, as it become a much bigger job than anticipated! Highly recommend this crew!

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Company Response

Thank you for writing a review. Problems with underground drain clay pipes happen because of their age. For last 30 years, plumbers use only PVC pipes for sewer installation. Many houses in Toronto have original main drain that is 80+ years old. Short pieces of clay pipes settle down, roots penetrate through joints and this leads eventually to pipe collapse. In such cases, replacement with PVC is the better solution compared to sewer pipe liner. We use individual approach to every drain issue to make sure new sewer will last for a long time. Thanks.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mister Plumber

Welcome to Mister Plumber! We are a professional plumbing company with more than 15 years of experience servicing Toronto and the GTA ( Toronto licensed contractor ) Fully-licensed, bonded and insured we are available with 24h service, any day at no extra cost to you for afterhours, holidays or weekends! ...
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