ROOTERWORX

Drain Services
Toronto ON M5J 2Y2
Write a Review
Write a Review
Website
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

97%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2020 winnerBest of 2020winner

Reviews for ROOTERWORX

Average customer rating:
9.9 10 (72 reviews)

Sort by

woodnuts99 in Toronto
woodnuts99 in Toronto
1 review Toronto, ON
10/10

Retaining wall and brick wall repairs

Oleg came and recommended a high quality solution to my structural issues, provided a quote and sent his crew to get to work in a timely and professional manner. His crew offered higher quality materials than the other two contractors I met with. The project was completed on time and his crew was friendly and had good customer services skills. Thank you Oleg!

Was this review helpful?
Company Response

Thank you very much for the review, we appreciate your business and hope to work in the future! any plumbing, drain, waterproofing, and concrete repair project from ROOTERWORX team.

rutherford in Vaughan
rutherford in Vaughan
0 reviews Vaughan, ON
10/10

Highly Recommend Oleg and his team

I own and operate a Property Management firm in the GTA and have been using Rooterworx for the past few years. I highly recommend them and if you are debating between Rooterworx and another company please message me directly and I can let you know that it is an easy decision.

Was this review helpful?
Company Response

Thank you very much for the review, we appreciate your patronage and looking forward to have more business in the future. All the best from ROOTERWORX team.
Any plumbing, drain, waterproofing, and concrete repair project!

Raj
Raj
1 review Vaughan, ON
10/10

Basement drain flooding

We had a stuff coming out from basement drain on Friday, did some research on homestar and called Rooterworx. Oleg and his buddy came on Saturday morning first thing, prepared with their sophisticated equipment (camera , snake etc ). They walked us through the complete procedure. They did the snaking first and cleared up the debris and later used camera to show if the pipes were clear. Oleg did all this in much less time than we expected and were truly professional. It was cheaper than renting snake from homedepot and then doing it by yourself. Later Oleg sent the video that came from the camera for future reference. I`m glad we called Rooterworx to clean this mess up.

Update (May 24th) : for some reason the clogging again happened couple of days back, but we are so glad that Oleg and his team is in our corner to troubleshoot and resolve the issue.

Was this review helpful?
Company Response

Thank you, Raj, for sharing your experience with ROOTERWORX about the basement drain backup problem at your house. We do our best to provide quality services. We also perform plumbing, drain, waterproofing, and concrete repair services. We wish all the best to you, and your family from the ROOTERWORX team.

Private User
Private User
Private User reviews Toronto, ON
10/10

Drain cleaning

Oleg responded to our request in 5 minutes, and in 2 hours he was at our place already starting the job! Incredibly efficient job, performed safely and quickly. Thank you Oleg and team!

Was this review helpful?
Company Response

We thank you a lot for appreciating our efforts! Stay safe and healthy from ROOTERWORX Plumbing, Drain, Waterproofing, and Concrete Repair Services.

Private User
Private User
Private User reviews Toronto, ON
10/10

Basement Foundation and Structural Repair

Efficient and Knowledgeable. Clean and on time. On budget. Oleg and his teams are experienced and thorough. Oleg listens and is cooperative. Our project was complicated. and coming in on budget, on time and with minor disruptions was VERY appreciated. Thank you

Was this review helpful?
Company Response

Thank you so much for the 10-star review! We appreciate your business, and we are call away with any plumbing, drain, waterproofing, or concrete repair project. All the best from ROOTERWORX Team!

Lee property  in Markham
Lee property in Markham
1 review Markham, ON
10/10

Main entrance lobby BIG plumbing Leak

I am the condominium manager of 26 years old building with 32 stories high. We face a major problem with the risers having multiple pin holes inside the ceiling lobby. This plumbers start at 7 am and work tirelessly to fixed the problems in which are so difficult as it stand up 26 feets on a sky Jack.
We are so grateful that the owner himself were on site stayingv and direct with the crew. He himself answer all kind of questions that residents presented and he act absolutely professional and politely. I am so amazed with his attitude. This work of him is appreciated up to the condominium Board. We are glad to have him to service all the condo needs for plumbing and new piping.

To : RooterWorx.
Property Manager and the Board thanks you.

Was this review helpful?
Company Response

Thank you so much for taking the time to leave this excellent review!
We really appreciate your business, and always ready to go extra mile to ensure 100% satisfaction.
Please let us know if there is anything we could do in the future - any plumbing, drain, waterproofing or concrete repair project.
Best regards from ROOTERWORX Team.

Robert
Robert
0 reviews Toronto, ON
10/10

Basement foundation installation

We needed to get a foundation built under our crawl space, and brought on Oleg and his team for the project. Oleg was great throughout the project, providing more detail on the work being done and project status updates whenever you asked.

His team worked quickly once the project was underway, put measures in place to minimize disruption for our family, and kept the job site relatively clean and contained.

We are happy with the quality of work done by the Rooterworx team. The masonry looks solid, everything removed for the project was re-installed correctly, and everything was finished cleanly.

Was this review helpful?
Company Response

Thank you, Robert, for the review. We do our best to deliver quality, and best possible experience while doing hard work such as foundation and structural repairs or rebuilding the foundation. All the best from ROOTERWORX plumbing, drain, waterproofing, and concrete repair company.

Cindy  in Old Toronto
Cindy in Old Toronto
0 reviews Toronto, ON
10/10

Quick response to poopy basement

2 inches of poopy water in the basement from a broken / tree root infested pipe outside of the house Saturday night and totally fixed by Tuesday at 11 am. We were able to reduce use of water on the weekend to prevent any more flooding. I called rooterworx Saturday night and call was returned right away and I had an appointment Monday noon . They were able to pull out the roots which would have temporarily fixed the problem but I wanted it fixed permanently. Outside pipe was dug up and repaired very efficiently . Ironically , 3 weeks ago my neighbour that shares our driveway had the same problem and the large ,
Poorly reviewed company that they hired used the camera to inspect the common drain to the city drain and said it needed to be replaced to the cost of $9000 which we would have shared . My neighbour and I did not believe this since we saw the camera inspection and all we could see was some tiny roots in the pipe. In downtown Toronto , we thought that most pipes look like this and are still functional. Oleg from rooterworx did the camera inspection of the common pipe and confirmed what we suspected . It does not need intervention right now or likely in the near Future .Thanks for that. and thanks for efficiently fixing our actual problem .

Was this review helpful?
Company Response

Hi Cindy, thanks a lot for the review! It is so pleasant to do the work and get appreciated. We value your business, ROOTERWORX is ready for any plumbing, drain, waterproofing, or concrete repair fix. Please, let us know if we could be of help. All the best, ROOTERWORX team!

Private User
Private User
Private User reviews Mississauga, ON
10/10

Shower valve temperature adjustment

Lionel is a very professional and friendly plumber. he fixed our problem in the shortest possible time. we highly recommend him and the company. we would definitely call him again if we encounter a problem.

Was this review helpful?
Company Response

Thank you very much for the review! We would be happy to assist with any plumbing, drain, waterproofing or concrete repair need. All the best ROOTEROWORX team.

Peggy in Beaches
Peggy in Beaches
11 reviews Toronto, ON
10/10

Camera inspection

I submitted a request in the afternoon and Oleg called me within 5 minutes and came out to inspect my pipes in the evening. Excellent service! He explained every step and offered some suggestions.....he can do the snaking or we could do it ourselves for a fraction of the cost. Was very honest and a pleasure to work with.
I highly recommend Oleg and his team. I will definitely call him again when needed.

Was this review helpful?
Company Response

Thank you, Peggy, for the review! Drain issues like tree root blockages, sewer backups, bad odor, etc. are one of our main specializations, and we are happy to provide honest and reliable service—all the best ROOTERWORX team.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about ROOTERWORX

Homeowners across Toronto and GTA trust us. We provide excellent service and stunning results, please see below how we could help you today.

Drain Services
Sewer Drain line needs repair or full replacement, we are ready to assist! We performed thousands of similar drain projects already and know how to deal with this one too. Call our office to inquire 416-400-2685 or learn more about specific sewer drain problem.

Waterproofing
When a new installation is not an option, we provide plumbing repair services as well. Replacing parts and pieces, preventing leakage and fixing noisy pipes. Repairs usually are more flexible and varies greatly by the cost. Please call in to inquire about pricing and questions you may have 416-400-2685. In case of an emergency plumbing repair we do not recommend emailing us your inquiry, please call our office directly, our emergency crew is available 24/7 to serve Toronto residents.

Concrete
We install various concrete types: smooth trovel finish concrete, slip-resistant concrete(broom finish), decorative concrete, stamped concrete.
Please read more about particular concrete type, by clicking concrete services button or contact our office to inquire 416-400-2685.

CATEGORIES
Drain Services, Concrete Contractors, Waterproofing, Foundations, Drainage Contractors, and Plumbing
WEBSITE
http://www.rooterworx.ca/
PAYMENT METHOD
We accept Cash, Cheque, Debit & Credit Cards
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.