We had an excellent experience with Oleg and his entire team at Rooterworx. We had earleir dealt with Oleg's team for our home's external and internal waterproofing and had a great experience.
Unfortunately this Sunday, we had what everyone dreads - a flooded basement due to sewage backup in a newly renovated basement. We called Oleg and Luke and they were at the property within a couple of hours. They diagnosed the issue within a few hours and then gave us a detailed explanation as to why it happened and what can be done to rectify it. He also inspected our sump pump and identified an issue with with outlet pipe.
The team drew up a plan of action and immediately began replacing our entire clay piping with plastic piping beginning in the basement right until the city sewage system outside. In the process, they also corrected the sump pump issue, inspected the backwater valve and gave us a flexible payment plan that worked for us.
Oleg then volunteered to show us a final camera inspection after the work was completed. Oleg's team is quick and professional and did a great job in cleaning up after the work was completed.
On the whole, we had a really good experience with Rooterworx - I would highly recommend Oleg and his team foe their good quality work, politeness, professionalism and quick response.
Thank you Oleg & Team!