Link Climate Care

Heating & Air Conditioning
1386 Main St Beaverton ON L0K 1A0
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92%

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Reviews by rating (past 12 months)

Reviews for Link Climate Care

Average customer rating:
9.6 10 (49 reviews)

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E & S McBurney in Utopia
E & S McBurney in Utopia
2 reviews Utopia, ON
10/10

Excellent Service

Had a huge geothermal system installed last year by Link, and everything has been great. Last Friday our hot water seemed much cooler and I attributed to the weather. Come Monday evening I became concerned. I called Tuesday and even though it was the coldest day of the year and they were very busy they sent Kim out this morning. Everything is working great now, and he checked the whole system while he was here, he even took the time to explain some questions I had about the system that I had not thought of at the time of installation. Best of all EVERYTHING was under warranty! Love this company, so glad I choose them after doing my research on all available companies for geothermal.

Approximate cost of services:
$1.00
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Karleen
Karleen
0 reviews Orillia, ON
10/10

Electric Fireplace Malfunction

The flame function on my electric fireplace ceased functioning. I called Link Climate Care. Kim was here within hours and solved the problem quickly and efficiently. I appreciated the service and his friendly competence.

Approximate cost of services:
$200.00
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Company Response

Thank you for your 10-star review, Karleen!

1234
1234
0 reviews Beaverton, ON
10/10

Minisplit service

we had Kim scheduled between 10:30 and 12 P.M. , as always Kim was on time and didn't waste any to get the job started.
The Minisplit needed service and as always Kim did an excellent job in cleaning ,checking the refrigerant and testing for efficiency.
Kim is highly recommened by us.
Thanks Kim

Approximate cost of services:
$168.00
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Company Response

Thank you for taking the time to leave your feedback and 10-star review! We greatly appreciate it!

Roger
Roger
1 review Brechin, ON
10/10

Heat Pump repair

Kim and William were here within the guaranteed time to take a look at our older heat pump which wasn't working at all since yesterday. They quickly determined that it was a defective wire and repaired the wire and made sure that was the only problem.

We have used Link Climate Care since recommendations from neighbours and find them to be quick and efficient. They always arrive within the quoted time period. The staff are pleasant and helpful and thoroughly explain any required repairs.

Approximate cost of services:
$200.00
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Company Response

Thank you for taking the time to leave your kind words and 10-star review! We greatly appreciate the feedback!

Marilyn in Lindsay
Marilyn in Lindsay
1 review Lindsay, ON
1/10

Furnace Maintenance

Shocked! I have been a customer for over 40 years now. We purchased a maintenance plan for 2018. The maintenance was done in Jan. 22, 2019. We purchased a new maintenance plan again, this time for 2019. In Jan. of this year I called to ask when the maintenance would be done. I was advised that they are trying to change maintenance calls to a less busy time of year.
However. Jan. 28th was the date agreed to for our 2019 maintenance.
My furnace quit working on Jan. 26/20 and I had to call for service.
Apparently, it quit due to a dirty filter. Taking care of the filter is part of the maintenance plan. Shortly thereafter I received an Invoice in the amount of $100.57 for the service call. Had my furnace been maintained according to the terms of our agreement I wouldn't have needed service.
I was told this is my fault. Very disappointed!

Approximate cost of services:
$100.57
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Company Response

Hi Marilyn, thank you for taking the time to give us your feedback.

We truly appreciate your loyalty to us for your HVAC needs for all of these years! Because you are so loyal to us, we will reimburse the service call out fee as we do empathize with your frustration in booking an appointment for the furnace's yearly maintenance check up.

We do recommend that for the most efficient and dependable furnace function, homeowners should check and replace their furnace filters every 2-3 months depending on home environment.

Our office will contact you directly to further discuss.

Highly Recommend! in Little Britain
Highly Recommend! in Little Britain
1 review Coldwater, ON
10/10

Geothermal furnace yearly maintenance service

We have had Link Climate Care service our Geothermal furnace for about 21 years now. We have always been very happy with their work and their professional staff! We just recently had Mike do the yearly maintenance check on our furnace. He was very friendly and knowledgeable. We pay a reasonable monthly Insurance for our furnace which I highly recommend! (also covers a yearly maintenance check). Really gives us peace of mind to know that our heating and air conditioning/water heater is being taken care of by a Professional company that is just a call away in case of an emergency.
Thanks Link Climate Care!
Phil & Beth Baynes

Approximate cost of services:
$200.00
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Company Response

Hi Phil & Beth! We appreciate the confidence you have placed in us and for being such a loyal customer for all of these years! We look forward to providing you with that same peace of mind in the future!

Michael in Kitchener
Michael in Kitchener
0 reviews Brechin, ON
10/10

Heat pump and furnace service

I was genuinely pleased to pay the bill.
The service was professional, diligent and trustworthy
The Technician was knowledgeable and fastidious
Every step of the way was explained
Kim Meadus thank you for your help-much appreciated

Approximate cost of services:
$1,200.00
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Company Response

Hi Michael! Thank you for sharing your experience with Link ClimateCare & Kim Meadus! We want every experience to be 10-Star and we're glad we hit the mark with you!

Maggie in Brechin
Maggie in Brechin
0 reviews Brechin, ON
10/10

Special filter

Kim went over and above his duty as a technician today helping me figure out my furnace as I had Recently moved,can,t say enough about his work with LInk Climate Care,I have always had excellent satisfaction with this company and would like to thank Kim for his knowledge and professionalism.
Maggie Dingwall.

Approximate cost of services:
$7,500.00
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Company Response

Hi Maggie, thank you for your kind words and 10-star review! So great to hear the fine work our technicians are doing! We will be sure to make Kim aware of your comments.

marshall in Washago
marshall in Washago
1 review Washago, ON
10/10

Annual furnace service

I have been with this company for over 20 yrs and have always found their service to be prompt and informative. They have done duct work for me as well as installing a new furnace. I am happy to get the same service technicians every time. He is excellent.

Approximate cost of services:
$100.00
1 of 1 people found this review helpful.
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Company Response

Hi Marshall, thank you so much for your kind words and 10-star review! So glad to hear we hit the mark each and every time! Thank you for being such a loyal customer!

Wallace in Beaverton
Wallace in Beaverton
0 reviews Beaverton, ON
10/10

Service yearly on air conditioner, furnace and fireplace

Kim was here again today for maintenance on our furnace and fireplace
What a wonderful experience having a man who comes on time, knows what he is doing and is always so pleasant We love having him in our home and feel ClimateCare is so lucky to have him on their staff. While he is working with you we will never have another person do our maintenance work. You had better keep him..

Thanks again Kim. See you in the Spring. Marianne Wilson

Approximate cost of services:
$350.00
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Company Response

Hi Marianne, thank you so much for taking the time to post such a nice review! We appreciate your business and we're so pleased to hear the fine work our technician is doing! We will be sure to pass this along to Kim.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Link Climate Care

HVAC service and installations. Heating and Air Conditioning, Solar, Geothermal. 24 hour emergency service. Certified professionals for over 40 years.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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