Northern Interior Finishes

Terrible service. There is no project management, time management or accountability. Would not recommend this company to anyone. Lots of false promises and no hands on approach. It was left up to my team to oversee the contractors and their mishaps and our communication to the ' manager'.

Northern Interior Finishes designed and installed our kitchen. They also did our two bathrooms and all our floors. We are very happy with their products and services and we will use them for our second phase of the Renos.

Ayman from Northern Interior Finishes took care of my Tile, Backsplash and Flooring installation at my new house in Brampton. They were easy to deal with and service was great. We will use you again.

The workers were very professional from the estimator to the crew. They were clean, precise and fast. The price was very affordable. Cheaper than the other two quotes that we received. They did our floors, paint, windows, bathroom vanity and also installed 4 security cameras outside my house. I have already recommended them to my neighbour. Thank you Northern Interior Finishes.

I am very happy with the work that Northern Interior Finishes did for us. Job was perfect. Thank you Anthony and team.

We hired Northern Interior Finishes to renovate our Toronto home that we had purchased. We had a very tight timeline and were referred to this company by our real estate agent. The estimator was very professional and friendly. He had explained to us the process and all details thoroughly. Their designer made us a floor plan of the reno and 3D designs of the kitchen and washrooms that we needed done, which made the process visually appealing and simple.

Northern Interior Finishes ended up changing parts of the drywall in the house, had their electrician put up pot lights and add additional plugs and switches, had their data guy install internet cabling and a security camera system, designed and installed a custom kitchen, re-did the 3 Bathrooms and changed flooring in the entire house as well as the painting. I will recommend this company to whoever asks for any construction/renovation/contracting service.

The workmen who completed the job broke a couple of sliding door mirrors. They tried to conceal it, but thankfully I noticed it. I notified Simon of this who promised that they would be fixed. I paid most of the service fee at this point. That was 11 months ago. Through out this period I must have sent 100+ call and text messages to get my mirrors fixed, but I'm now being silently ignored. Basically, don't trust Simon's word. Pay the minimal till the job is DONE.

I should have listened to John's reviews. We chose this company because they were able to install quickly (that should have given us a warning sign). We were in a rush and had to work around carpet cleaners, stagers, photographers, etc. to prep and sell our condo. We ordered the materials and booked the installation.

Day of installation - they were to arrive 9am. We got a call at 10:30 the truck broke down and they need to reschedule. Fine, we reschedule.
Day 2 - we call the company at both 10am and 10:30am and confirm the installers are there. We get a call at 11:30 that the installers got in an accident, blah, blah, blah. WHAT?? they were to be there ages ago.
Can we reschedule again? I told Michael we were in a time crunch and I guess we have to do it ourselves. He didn't seem to care (of course, they most likely make the most money on marking up the materials).

Oh, can you go to Scarborough to pick up the materials at the 'warehouse'?? If we were to ever order laminate again, we would just go to the wholesaler directly. Fine, we take the time to go there to pick up the materials and install it ourselves. Good thing my husband is in construction as an 'average Joe' would be at the mercy of this company that is heavy on empty promises.

Then we have materials left over. We return them to the store. The guy behind the desk never looks up, gives us the refund and we leave. About 2 hours later Simon calls as 2 boxes are wet. He wants to re-charge us. Um, shouldn't your worker look at the returns first? He says he has our credit card and will charge us, and he can either throw them out or we can go back and pick them up. Really? Like we want to go back to Steeles. We ask are the laminate wet or just the boxes? He doesn't know!! Then he asks for $$ back which was a substantial amount to which we determine that we didn't even get the right amount refunded in the first place!! He says 'we are even'. I'm pretty positive they still owe us money. what a sham. Unprofessional and unreliable. Would NEVER do business here again!!

Owner Simon Promised me, after he took my large deposit in November 2013, to do my flooring job in December 2013. I Prepared my home for the work to be done and he told me he still had not received supplies (SUPPLIER IN TORONTO?) after waiting 3 weeks. At this point he never returned by phone calls and emails. Attempted again after the holidays in January 2014 to reach him and finally caught him on phone and he again stated he would do the job in a week. A week passes by with no job or contact from him!? Simon continued to not return my calls despite his staff always saying they gave him the messages. After several attempts to visit his store (at expense of time, cost) I was finally able to find him in early March 2014!? I asked him why he has not called me back in 2 months let alone do the work and he simply replied again " but my staff did leave you messages". , I requested my deposit back and he still insisted he could do the job for me?
Outrageous abuse and attempted manipulation of a customer who had already suffered great inconvenience and expense due to this mans egregious actions.His staff finally returned my deposit but Simon did not offer me any further compensation.
I have dealt with contractors for many years and I have NEVER experienced anything like this and I am shocked he can continue to do business. The one good thing that may come out of this is that I fortunately did not have to worry about his quality of work although if his work quality reflects his character, I could only imagine another nightmare! Buyer really beware!!

John
North York

Simon at Flooring Liquidator is my go-to flooring expert. I have used his expertise and installation service on three HGTV shows and in my own private design work. Excellent selection, actually the nicest laminate flooring I have ever seen and stunning hardwood & engineered wood collections. Highly recommend their new showroom near Yorkdale also, beautifully laid out and well lit.
Recently had a basement finished with wall-to-wall carpet and the installation was flawless. Happy clients, beautiful home.