Canadian Appliance Source

Appliance Retailers
Toronto ON M9W 1B6
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Write a Review

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93%(57 reviews)
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93%(57 reviews)
91%(5 reviews)
99%(100 reviews)
HomeStars
Appliance Retailers
Canadian Appliance Source
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87%

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Reviews by rating (past 12 months)

Reviews for Canadian Appliance Source

Average customer rating:
8.6 10 (4877 reviews)

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Private User
Private User
Private User reviews London, ON
8/10

Freezer delivery

Delivery guy was a bit rude on the phone, hanging up on me while discussing how to enter the building. Upon entry to my suite, he was efficient and courteous.

Approximate cost of services:
$8,000.00
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Company Response

Dear Customer,

Thank you for your feedback.

We regret to hear your experience with the delivery driver, we are pleased that it was resolved and efficient. Your feedback is important to us as we are always looking to improve our service.

Kind regards

CAS

Private User
Private User
Private User reviews Toronto, ON
10/10

New appliances and replacement of defective appliance

Bought all new appliances and found that fridge had defect. Was replaced without issue but there
Was a long wait for replacement due to back order which isn’t CAS’s fault. Deliver folks were great

Approximate cost of services:
$9,800.00
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Company Response

Dear Customer,
Thank you for your feedback. We are pleased to hear your had great experience with us. We appreciate your patients regarding the delays on your replacement fridge, unfortunately due to the global circumstances the manufacturers are experiencing a lot more delays compared to normal.

Kind regards

CAS

Core
Core
0 reviews Winnipeg, MB
10/10

Fridge purchase

Fridge ordered too big, won’t fit doorway. Replaced easily though had to wait 1 week. Ended with stainless instead of white, my choice, I did not want to wait 3 months as there is a shortage off appliances during pandemic

Approximate cost of services:
$160,000.00
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Company Response

Dear Customer,

Thank you for your feedback.
We are pleased to hear that we were able to assist you accordingly with your new fridge despite the sizing issue.

Kind regards
CAS

Private User
Private User
Private User reviews Toronto, ON
10/10

Washer replacement

Salesperson Mike, was knowledgeable and patient and extremely helpful in selecting this machine. All dates were met. Product as described. Delivery service guys were totally timely and removed old machine and delivered new one professional and quickly. They were just awesome and courteous. Highly recommend store and their delivery staff.
Eugene

Approximate cost of services:
$1,000.00
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Company Response

Dear Customer,
Thank you for your feedback. We appreciate your kind words regarding your great experience with our sales and delivery team.

Kind regards

CAS

Happy customer
Happy customer
1 review Toronto, ON
10/10

Lg oven

I searched for the right oven to make cooking easier because I’m in a wheelchair. This LG has all the right features and more. The salesman did a good job dialing me in on the right item. You should list this one as ADA compliant front dial so you don’t reach across hot burners. No. Handle on bottom drawer to catch chair on Bluetooth features an added bonus. I would recommend the product and the company to anyone who will listen

Approximate cost of services:
$17,000.00
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Company Response

Dear Customer,

Thank you for your feedback.

We appreciate your kind words regarding your experience with CAS. We look forward to assisting you again in the near future.

Kind regards

CAS

Calvin in Hamilton
Calvin in Hamilton
0 reviews Hamilton, ON
10/10

Samsung DVE45T6005W

Good service both in sales n delivery. I recommend this company. Hopefully, this Samsung is good product, which can pair up my existing Samsung washing machine. Thanks to CAS and staff.

Approximate cost of services:
$1,044.00
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Company Response

Dear Calvin,
Thank you for taking the time to review and purchase a Samsung appliance. Hopefully, everything is running smoothly and we can do business with you in the future. 

Regards
CAS

Private User
Private User
Private User reviews Kitchener, ON
10/10

Purchasing and delivery of appliance and communication

CAS continually communicated with us a 100% of the time and are very professional. The delivery crew was great, polite and efficient. When they said they would be at our home shortly to deliver they were!!

Approximate cost of services:
$5,000.00
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Company Response

Dear customer, 
I am delighted to hear how well your company took care of you.We are grateful for your review and business. 

Regards
CAS

Saund17
Saund17
1 review Brantford, ON
10/10

Purchase & Delivery of Stove

We initially went with another company to try and bundle our kitchen appliances. Looking back now I regret not branching out more. Stumbling across CAS was perfect, as they had our model and specified sized Stove, in stock and UNDER the price of the big name box stores. They were courteous, helpful. And answered every question, even adding in some of their own perspective to help us with our new stove. Recommend CAS to any and everyone who would need an appliance, scratch and scuff free and in perfect working order. Will delve back into their services in the future

Approximate cost of services:
$1,700.00
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Company Response

Dear Saund,
Thank you for taking time out of your day to let us know how great CAS helped you out with your home appliances. The kudus will be passed on and we hope to work with you again.  

Regards
CAS

Ronak in Collingwood
Ronak in Collingwood
1 review Kitchener, ON
10/10

Great shopping experience!!

Great experience with CAS. They were able to provide the appliance package i was looking for. I like how you can track your order status online. Received partial delivery today. So far good experience.

Approximate cost of services:
$5,000.00
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Company Response

Dear  Ronak,
Thank you for your online purchase, we appreciate your business. We hope everything is working amazing and you received the ret of your order :) 

Regards
CAS

we apologize for not responding to you sooner. 

3dumanoir157
3dumanoir157
1 review Montreal,
8/10

Appliances

So far so good except for two things....1) the fridge I ordered came in damaged...they took it back and I’m still waiting for a replacement...
2)I purchased a dehumidifier and found it too noisy after using it for 20 minutes...put it back in the box ready for return...I am told that my return would not be accepted....this is very UNACCEPTABLE and unjustified to say the least...I request a manager’s call on this

Approximate cost of services:
$300,000.00
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Company Response

Dear customer, 
Our sincere apologies for the damage to your refrigerator. I'm glad to see you are getting a replacement. for your order, we would love to look into it and see if we can possibly help you out. Would you please kindly contact our Reviews Team at casreviews@caslp.ca to provide your order number so that we can address your concerns directly? Unfortunately, I cannot find an order under the name provided here.

Regards
CAS

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Canadian Appliance Source

With well over hundreds of household appliances shipped daily, fully stocked showroom, and a mega warehouse to keep our inventory fully stocked, we are currently one of the largest retail suppliers of household appliance throughout Canada. Our success has been built on a simple principle: take care of every customer ...
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