Canadian Appliance Source

Appliance Retailers
Toronto ON M9W 1B6
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Write a Review

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95%(24 reviews)
90%(8 reviews)
99%(21 reviews)
HomeStars
Appliance Retailers
Canadian Appliance Source
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87%

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Reviews by rating (past 12 months)

Reviews for Canadian Appliance Source

Average customer rating:
8.6 10 (4862 reviews)

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Happy customer
Happy customer
1 review Toronto, ON
10/10

Lg oven

I searched for the right oven to make cooking easier because I’m in a wheelchair. This LG has all the right features and more. The salesman did a good job dialing me in on the right item. You should list this one as ADA compliant front dial so you don’t reach across hot burners. No. Handle on bottom drawer to catch chair on Bluetooth features an added bonus. I would recommend the product and the company to anyone who will listen

Approximate cost of services:
$17,000.00
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Company Response

Dear Customer,

Thank you for your feedback.

We appreciate your kind words regarding your experience with CAS. We look forward to assisting you again in the near future.

Kind regards

CAS

Calvin in Hamilton
Calvin in Hamilton
0 reviews Hamilton, ON
10/10

Samsung DVE45T6005W

Good service both in sales n delivery. I recommend this company. Hopefully, this Samsung is good product, which can pair up my existing Samsung washing machine. Thanks to CAS and staff.

Approximate cost of services:
$1,044.00
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Company Response

Dear Calvin,
Thank you for taking the time to review and purchase a Samsung appliance. Hopefully, everything is running smoothly and we can do business with you in the future. 

Regards
CAS

Private User
Private User
Private User reviews Kitchener, ON
10/10

Purchasing and delivery of appliance and communication

CAS continually communicated with us a 100% of the time and are very professional. The delivery crew was great, polite and efficient. When they said they would be at our home shortly to deliver they were!!

Approximate cost of services:
$5,000.00
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Company Response

Dear customer, 
I am delighted to hear how well your company took care of you.We are grateful for your review and business. 

Regards
CAS

Saund17
Saund17
1 review Brantford, ON
10/10

Purchase & Delivery of Stove

We initially went with another company to try and bundle our kitchen appliances. Looking back now I regret not branching out more. Stumbling across CAS was perfect, as they had our model and specified sized Stove, in stock and UNDER the price of the big name box stores. They were courteous, helpful. And answered every question, even adding in some of their own perspective to help us with our new stove. Recommend CAS to any and everyone who would need an appliance, scratch and scuff free and in perfect working order. Will delve back into their services in the future

Approximate cost of services:
$1,700.00
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Company Response

Dear Saund,
Thank you for taking time out of your day to let us know how great CAS helped you out with your home appliances. The kudus will be passed on and we hope to work with you again.  

Regards
CAS

Ronak in Collingwood
Ronak in Collingwood
1 review Kitchener, ON
10/10

Great shopping experience!!

Great experience with CAS. They were able to provide the appliance package i was looking for. I like how you can track your order status online. Received partial delivery today. So far good experience.

Approximate cost of services:
$5,000.00
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Company Response

Dear  Ronak,
Thank you for your online purchase, we appreciate your business. We hope everything is working amazing and you received the ret of your order :) 

Regards
CAS

we apologize for not responding to you sooner. 

3dumanoir157
3dumanoir157
1 review Montreal,
8/10

Appliances

So far so good except for two things....1) the fridge I ordered came in damaged...they took it back and I’m still waiting for a replacement...
2)I purchased a dehumidifier and found it too noisy after using it for 20 minutes...put it back in the box ready for return...I am told that my return would not be accepted....this is very UNACCEPTABLE and unjustified to say the least...I request a manager’s call on this

Approximate cost of services:
$300,000.00
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Company Response

Dear customer, 
Our sincere apologies for the damage to your refrigerator. I'm glad to see you are getting a replacement. for your order, we would love to look into it and see if we can possibly help you out. Would you please kindly contact our Reviews Team at casreviews@caslp.ca to provide your order number so that we can address your concerns directly? Unfortunately, I cannot find an order under the name provided here.

Regards
CAS

Private User
Private User
Private User reviews Aurora, ON
0/10

Terrible customer service

I should have taken all the negative reviews on line more seriously. After going back and forth with Peter, a salesman out of the Hamilton office for several days he confirmed a price then when he couldn’t actually offer the price he just stopped returning my calls. Terrible, will never shop with them again

Goemans offered a better price and actually returns your phone calls.

Approximate cost of services:
$1.00
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Company Response

Dear customer, 
It's very unfortunate that your fridge unit was damaged, and we're glad it was replaced. Ap your dehumidifier we'll be happy to investigate this and give you some options. 
Would you please kindly contact our Reviews Team at casreviews@caslp.ca to provide your order number so that we can address your concerns directly? Unfortunately, I cannot find an order under the name provided here.

Regards
CAS

we apologize for not responding to you sooner. 

Private User
Private User
Private User reviews Toronto, ON
10/10

Efficient

I bought a new electric stove from these guys. There was great amount of choice. The prices were very good. The salesperson was a pleasure to deal with. Easy and on time delivery. Zero problems.

Approximate cost of services:
$1,000.00
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Company Response

Thanks for the awesome review!

We work hard to meet your expectations, and we’re happy to hear we hit the mark for you.

Come back and see us soon.

Kind regards,

CAS

Jason
Jason
0 reviews Toronto, ON
0/10

Worst Company to deal with

We purchase a range from them the product arrived and when we attempted to use it that evening it was not working. We called the next day and all they did was refer us to the supplier. Great sales service. Lousy customer service. Do not buy from them.

Approximate cost of services:
$2,000.00
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Company Response

Dear customer,

We are sorry to hear that you experienced this issue with your new appliance.

Please note that all manufacturer defects are subject to the manufacturer warranty.

However, we are always able to assist you in escalating this issue with the manufacturer.

If the damages were caused by us, we will take responsibility and assist you in getting a replacement.

Again, we would like to apologize for the inconvenience this has caused you.

Kind regards,

CAS

Private User
Private User
Private User reviews Vaughan, ON
10/10

Kitchen appliances

Great selection. Very helpful salesman who didn't try to sell us the most expensive appliances but understood our needs and led us to the right path. We needed to wait for months to finish the renos and their communication was very prompt and up to date as far as the availability of the appliances closer to the delivery date. The delivery guys were awesome and even told me the best place for curry goat in the city!

Approximate cost of services:
$13,000.00
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Company Response

Thanks for the awesome review!

We work hard to meet your expectations, and we’re happy to hear we hit the mark for you.

Come back and see us soon.

Kind regards,

CAS

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Canadian Appliance Source

With well over hundreds of household appliances shipped daily, fully stocked showroom, and a mega warehouse to keep our inventory fully stocked, we are currently one of the largest retail suppliers of household appliance throughout Canada. Our success has been built on a simple principle: take care of every customer ...
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