ELECTRA FIX APPLIANCE REPAIR LTD.

Appliance Repair
Coquitlam BC V3B 6Y2
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Appliance Repair
ELECTRA FIX APPLIANCE REPAIR LTD.
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89%

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Reviews by rating (past 12 months)

Reviews for ELECTRA FIX APPLIANCE REPAIR LTD.

Average customer rating:
9 10 (58 reviews)

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Hazel
Hazel
1 review Chilliwack, BC
1/10

Called to fix Frigidaire less than 3 yrs old

Called March. Freezer compartment not working. Put in new heater next day. Stopped working May. No charge for service call but another heater installed. Still not working. Had the option of buying a new fridge with 250 credit at their Electra fix store but with over 500 in hoped this would be the solution. So we got a New mother board. Did not work. Came out again - no charge to attach some wires that were forgotten the time before still not working. Now we can get a 184 credit towards a new fridge. Called their appliance store. Didnt have what I wanted. After 1 week of trying to find a fridge with them finally heard back- nothing in stock except a different make for more $. With $200 discount, 2 yr warranty ( told it would be 3 yrs on the 1st offer) + tax + delivery we have decided to go elsewhere. Feel we were ripped off. Cant return parts which are either defective or just didnt fix the problem. They have a reviews link on their email but it goes to Google Maps which I cant access.

Approximate cost of services:
$995.00
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Company Response

Hi,

We're truly sorry to hear about your experience and apologize for the inconvenience. Our technicians did their best, but unfortunately, more parts were needed than initially anticipated. We regret that despite installing a new heater and motherboard, the issue persisted.

We apologize for any confusion regarding the credit towards a new fridge and the delays you experienced. We understand your frustration and your decision to seek a solution elsewhere.

Your feedback is valuable to us, and we are committed to improving our services. If there's anything further we can do, please let us know.

Sincerely,
ElectraFix Appliance Repair

Elaine
Elaine
1 review West Vancouver, BC
10/10

Repair Fridge

Zack of ElectraFix came by on time and within minutes detected the issue with my 20 year old fridge. He got right to the job and the repair was done quickly. Zack was efficient, friendly and respectful. I would have no hesitation in calling upon the services of ElectraFix and Zack.

Approximate cost of services:
$200.00
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Company Response

Thank you Elaine for your review. We appreciate your business and glad we repaired your fridge efficiently. Electrafix Appliance Repair

Pavel in Vancouver
Pavel in Vancouver
1 review Port Coquitlam, BC
10/10

Washer Repair and Dryer Maintaince

Had my new washer machine leaking and it fully locked itself!
Called the guys right away, customer service was amazing walked me through everything and booked an appointment for their soonest availability.

Technician was professional, kept everything clean.
Fixed everything for me, I even asked him about the issues with I experienced with the dryer.

After a quick and calculated service and maintenance, the dryer work perfectly now.

Approximate cost of services:
$600.00
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Company Response

Hi Pavel. Thank you so much for taking the time to leave us a review. We are always here in case you need appliance repair and/or services. Sincerely, ElectraFix Appliance Repair

Private User
Private User
1 review Burnaby, BC
10/10

Very good service

The technician Zak was extremely professional. I hired 2 other companies that couldn't fix the fridge. He checked all the wiring in the fridge and found the problem. I would definitely going to use their services in the future.

Worth 10

Approximate cost of services:
$260.00
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Company Response

Hello,
Thank you for sharing your fabulous review! We are very happy to know that Zack was able to resolve the issue you had with your fridge. Thank you for reaching out to ElectraFix Appliance Repair. We look forward to helping you again in the future if you require any appliance repairs. Have a great day!

Private User
Private User
1 review Surrey, BC
10/10

Samsung fridge repair

Electra fix tech Eddie came to repair my fridge. He was speedy on the repair. Replaced 2 parts and and services my fridge as well. Very professional technician.

I Recommend Electra fix to anyone!!!

Approximate cost of services:
$280.00
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Company Response

Hello,
We are very happy to know you are satisfied with our services. Its great to know Eddie assisted you quickly and efficiently. Thank you for sharing your feedback with us! We look forward to helping you again in the future if you require any appliance repairs!

Private User
Private User
Private User reviews Coquitlam, BC
10/10

Grate service

Had a great experience with Electra fix they came the same day and solved my problem in no time I'm very satisfied with the handled my call and the very professional and polite technician that solved my problem highly recommended

Approximate cost of services:
$260.00
1 of 1 people found this review helpful.
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Company Response

Thank you so much for taking the time to share your positive experience with Electra Fix! We're thrilled to hear that you had a great service and that they were able to address your issue promptly. It's fantastic that the team acted swiftly and efficiently, providing you with a professional and polite technician. Your recommendation speaks volumes about their dedication to customer satisfaction. If you ever need assistance again, don't hesitate to reach out. We appreciate your feedback and look forward to serving you in the future!

Private User
Private User
Private User reviews Mission, BC
10/10

Fridge repair

The technician was extremly knowledable and polite. He explained every step and part he was working on. Can't say enough about the service. Will recommend to all my family and friends.

Approximate cost of services:
$280.00
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Company Response

We greatly appreciate your positive feedback!

It's fantastic to learn that your experience with us was a positive one. Ensuring your satisfaction is our main goal, and we're committed to offering outstanding service at all times.

Warmest wishes,

Electra Fix Appliance Repair

Private User
Private User
Private User reviews Vancouver, BC
10/10

Stove and Fridge Promptly Repaired - Highly Recommended

On Friday prior to Thanksgiving and all its preparations, our ten year old Samsung oven and induction stovetop failed. At midday Saturday, Max arrived and within an hour he had remedied the electrical problem and our Thanksgiving preparations were happily completed on time.
At the time, we told Max about a long term problem with our Samsung fridge which wouldnt drain water that pooled below the crisper drawer. He promptly returned as arranged on Monday morning and this water drainage problem caused by a well-known Samsung design problem was resolved. Max is a knowledgeable and highly skilled service technician and is highly recommended. Electra Fix has received numerous positive reviews which persuaded us to request their service support. We are now a very satisfied customer that can confirm that these positive reviews are indeed well deserved.

Approximate cost of services:
$600.00
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Company Response

Hello,
Thank you for the feedback!
We will let Max know his work is appreciated!
Happy to help keep the thanksgiving food served!

Private User
Private User
0 reviews Langley Township, BC
10/10

Excellent service

The technician was very knowledgeable and found the problem with my refrigerator right away, took he fixed it. He gave me good advice too, and I will not hesitate to recommend this company and would be happy to call them again if needed.

Approximate cost of services:
$231.00
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Company Response

Thank you so much for taking the time to share your experience! We're glad you found our technician knowledgeable and appreciative of the advice given. Should you need any assistance in the future, we'll be more than happy to assist you again. Thank you for recommending Electrafix Appliance Repair, we greatly appreciate your support!

Private User
Private User
Private User reviews Surrey, BC
10/10

Dishwasher wouldn’t drain… but it’s all good now!

Our Thermidor dishwasher stopped draining. Our machine is from 2019 and no longer under warranty so we anticipated the worst. To have a guy come from Thermador meant waiting a good week before anyone could be available. We called Electra Fix and they sent someone the next day. Max gave us a 15min heads up before he came to the door. He was professional, quick. He was honest and transparent about billing, and reviewed the scenarios so we could make an informed decision around how to proceed. Well definitely use them in the future if needed! Great job!

Approximate cost of services:
$220.00
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Company Response

Thank you for your kind words!

We're thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and we're always here to provide excellent service. We look forward to welcoming you back soon!

Best regards,

Electra Fix Appliance Repair

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about ELECTRA FIX APPLIANCE REPAIR LTD.

Appliance Repair Experts, Servicing All Brands of Major Household Appliances In The Greater Vancouver Area. Washer Repair, Dryer Repair, Oven Repair, Dishwasher Repair, Stove Repair, Fridge Repair. Call Or Book Online

We are Licensed & Insured Repair Technicians Available 24/7. Over 10 Years Experience. Call Now. Proudly Owned and Operated in Metro Vancouver. Locally Owned & Operated. Service All Major Brands. Emergency Repair. Services: Repair, Installation, Maintenance, Vent Cleaning.

We specialize services In The Greater Vancouver Area. Our technicians have most of the appliances parts. If you need your appliances repaired, then give us a Call! or Book Online
Our jobs are guaranteed. We give warranty on parts and labour.

CATEGORIES
Appliance Repair and Appliance Retailers
PRODUCTS
Appliances parts and repairs
SERVICES
We fix all major home appliances For all your appliance repairs call ElectraFix today 778-941-7758 Overall consistent appliance maintenance and repair has many advantages such as: Avoiding unpleasant surprises when your appliance breaks unexpectedly Routine appliance maintenance and repair equal to the safe operation of your equipment It will extend the lifespan of your appliance Improves efficiency as it may consume less electricity or gas. It saves money in the long run as you may not encounter significant repair costs.
BRANDS
Amana, Asko, Beaumark, Bosch, , Bosch, DCS, Decor, Danby, Electrolux, Fisher & Paykel, Frigidaire, GE, Hot point, KitchenAid, Samsung, Viking, whirlpool, Thermador, Miele, Maytag, LG, Kenmore, Jenn-Air, Blomberg, and more.
STYLES
Fast and reliable
SPECIALITIES
Dryer, oven,stove, range,fridge, dishwasher, washing machine
WEBSITE
https://www.electrafixbc.ca/
YEAR ESTABLISHED
2016
NUMBER OF EMPLOYEES
10
PAYMENT METHOD
visa, mastercard, apple pay, debit, cash
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
120
PROJECT RATE
120 service call
WRITTEN CONTRACT
Yes
WARRANTY TERMS
90 days warranty
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