Ben's Appliances

Appliance Repair
Surrey BC V3T 1W2
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83%

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Reviews by rating (past 12 months)

Reviews for Ben's Appliances

Average customer rating:
9.8 10 (206 reviews)

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Naiviv in Surrey
Naiviv in Surrey
1 review Surrey, BC
10/10

MVWC416FW Maytag Top Load Washer

We re-visited Ben's Appliances in Surrey sometime June 24, 2017 and eventually decided to purchase a Maytag Top Load Washer. We have previously purchased new front load dryer from the same store as we were quite satisfied about their services. This time we've met with Matthew Notting who has given us a comprehensive overview about using HE washers. This store has never failed us to provide excellent service and they would go an extra mile to deliver the product especially when it's badly needed. We will surely recommend this store to our folks and we look forward to purchase their products in the future.

Approximate cost of services:
$600.00
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Company Response

Thanks for the thorough review!

Private User
Private User
Private User reviews Surrey, BC
10/10

Surrey 104th

Received professional, courteous service from two employees as we were looking to replace our aging washer and dryer. All questions answered and we were carefully listened to as to our needs and preferences were stated. Given options of different appliances within our price range. No pressure applied at any time.
As repeat customers once again will recommend this store and return ourselves.

Approximate cost of services:
$1,800.00
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Company Response

Thanks again for your business.

The Mitchells in Surrey
The Mitchells in Surrey
1 review Surrey, BC
10/10

new dishwasher

We have been dealing with Ben's Appliances for the past
ten years. We like dealing with the smaller independent stores
The employees are very friendly, informative , and knowledgable.
One of the things I like about Ben's is they have a good service department, when and if required.
I would recommend them to my friends.

Approximate cost of services:
$900.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for your loyalty.

Holtz in Surrey
Holtz in Surrey
1 review Surrey, BC
8/10

Appliances

Washing machine and dishwasher.
Friendly service, no pressure. Good prices, not amazing. Promise to beat other companies but they always seem to be a few dollars less anyway.
Could be better hours.

Approximate cost of services:
$1,200.00
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Company Response

Thank you for your review.

mike mikulik in Toronto
mike mikulik in Toronto
1 review Surrey, BC
10/10

Top Notch Service

We have been dealing with Ben's Appliance for the last 15 years. Not only are they very competitive with their prices, you really see the value with them in the after sale service. for any warranty items or if you have a problem with your appliance they are so customer friendly and responsive. On many occasions Ken has come to our rescue and made house calls to fix items or walk us through instructions. They have been in business for a long time and their service is why

Approximate cost of services:
$7,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Top Notch comments Mike. Thanks for your business!

Sunaina Nagrani in Vancouver
Sunaina Nagrani in Vancouver
1 review Vancouver, BC
10/10

Maytag washing machine

The staff and the manager were very helpful. The location was close by .... Erik is a very knowledgable of the product .It was great shopping in the store ...

Approximate cost of services:
$1,048.04
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Thank you for your business.

appliences in
appliences in
1 review Surrey, BC
10/10

garberator

Went in to the store to purchase a garberator, as we have purchased all our appliances. We have been dealing with this store for the past 40 years. Although Joe has retired, we are pleased to work with his son Mathew. He is very friendly and knowledgeable. We have fallen in love with his Mexican rescue puppy, Flaka.

Approximate cost of services:
$352.75
1 of 1 people found this review helpful.
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Company Response

Thank you for your business, happy that you enjoyed our shop pup.

Karen in Aldergrove
Karen in Aldergrove
1 review Langley Township, BC
10/10

The best customer service!

We bought our dishwasher from Ben's 3 years ago because we wanted to deal with a small, local company. We were not disappointed, from the help in the showroom to the installation the service was excellent. We just purchased a new fridge from them and the high quality of service has remained the same. Good old fashioned service from people who genuinely care about their customers.

Approximate cost of services:
$950.00
1 of 1 people found this review helpful.
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Company Response

Thanks Karen.

seahunt in
seahunt in
1 review Surrey, BC
10/10

dishwasher repair

Called on a thursday , Russ had Ken come by a few hours later. Ken assessed the problem and said he would call the next morning to confirm the part was in and he would swing by and do the repair. So friday noon everything working well as promised . Would recommend Ken to anyone . great job . thx

Approximate cost of services:
$375.00
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Company Response

Thanks. We do our best to react to service requests as soon as we can.

garyda in Delta
garyda in Delta
1 review Delta, BC
10/10

washer repair

I just wanted to sat that the service that we received from Ken was just like the good old days. He came and assessed the problem and he phoned to update us on the progress of getting the part and was here on time just as he promised.

Well done!!!

Approximate cost of services:
$300.00
1 of 1 people found this review helpful.
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Company Response

Thank you for your review.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Ben's Appliances

Bens Appliance started as an appliance repair and sales shop that served Surrey and surrounding areas in 1962. As the area grew this family owned and operated store managed to open its doors to more and more families from all over the Lower Mainland. Fast forward more than 50 years ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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