Joe The Appliance Guy

Appliance Repair
Vaughan ON L4J 8Z4
Write a Review
Write a Review
Website
HomeStars
Appliance Repair
Joe The Appliance Guy
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

98%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2020 winner 10 timesBest of 2020winner 10 times

Reviews for Joe The Appliance Guy

Average customer rating:
9.9 10 (592 reviews)

Sort by

Art in Toronto
Art in Toronto
0 reviews Toronto, ON
10/10

wall oven repair

Pleasant, diligent, and, Joe is competent like no other! The only guy worthy of the name THE Appliance Guy. His insight and experience has saved us many hundreds of dollars. Most recently his conscientiousness and access to parts no longer available saved us having to replace an oven because of a faulty door hinge.

Was this review helpful?
Company Response

Thank you so much for your support!
It was very nice to see you again and I very much enjoyed salvaging your appliance and working with you.
Thank you for your business and if you require anything in the future I'm a phone call away.
Thanks again
Joe The Appliance Guy
web site: theapplianceguy.ca
email: theapplianceguy@rogers.com

DianeZ
DianeZ
1 review Vaughan, ON
10/10

Oven repair

Very hard to find someone who would deal with Capital stove. However, there’s always someone and that is Joe. Spoke with him yesterday morning and he was here today and got the job done. It’s like a brand new oven. Very efficient, explained everything and couldn’t be happier.

Was this review helpful?
Company Response

Thank you for taking the time to write such a wonderful review.
I am so glad I could help you out. Hopefully I can help you again in the future when needed. The review is very much appreciated,
thanks again,
Joe The Appliance Guy
web site: theapplianceguy.ca
email: theapplianceguy@rogers.com

Tanya C
Tanya C
0 reviews Toronto, ON
10/10

Best service in 40 yrs of repairs

BEST service EVER in 40 years of having appliances repaired. Experience makes a huge difference. Joe came to fix a washer that stopped draining (this was quickly diagnosed and the faulty pump replaced) and then I asked him to look at my 31-yr-old dishwasher that was not cleaning dishes. I paid a lot to another company previously who said my dishwasher could not be repaired. Then came Joe... Within 15 minutes (after remarking it was fun to see one of those solid old machines), Joe diagnosed the problem (five minutes), found the part at the bottom of his truck because it's so seldom requested and fixed my machine! Works like the day I bought it. Those with less experience say it can't be fixed, too old, not worth it. If it's possible to fix it, Joe will understand what needs to be done. If it can't be fixed he'll tell you honestly. With 12 appliances in my extended family home, (three sets of fridge stove washer dryer plus freezer) I go through periods of a lot of repairs. I'm tired of those who want to replace whole sections because they don't know how to diagnose or repair individual components. Joe has so much experience he's fast and effective. I will never call anyone but Joe from now on.

Was this review helpful?
Company Response

Thanks so much for this great review and kind words. What you've described is exactly what I work so hard to provide. I'm glad I was able to salvage and service your washer and especially your dishwasher. I really enjoyed seeing your old model, which brought back a lot of good memories of how great the old ones were built to last. I'll be here if you need me again. Take care and be safe!
Thanks again
Joe The Appliance Guy
web site: theapplianceguy.ca
email: theapplianceguy@rogers.com

Neeraj in Etobicoke
Neeraj in Etobicoke
1 review Brampton, ON
10/10

Amazing Experience

Called Joe on a Saturday as my refrigerator broke down. Joe did not service our area but called me and advised exactly what was wrong. He then called another company for me to set up service. They came and fixed it on Sunday after getting the parts needed.

Honest, knowledgeable and customer focussed. What else can you ask for!

Was this review helpful?
Company Response

Thanks so much for this great review and kind words. I'm glad I was able to help you with my network of technicians that do service for my customers. I'll be here if you need me again. Take care and be safe!
Thanks again
Joe The Appliance Guy
web site: theapplianceguy.ca
email: theapplianceguy@rogers.com

H&M
H&M
2 reviews Toronto, ON
10/10

Fridge Freezer Repair

Our fridge freezer made a loud zap noise followed by the very strong smell of burning electrics, yet it still seemed to be working. As the smell did not fade away we decided to call Joe.

A quick call to Joe, and he identified the problem; he realized that it couldn't wait until the following day as the compressor was no longer working. He rescheduled his next call to be able to come to us immediately. Joe was able to repair the starter so that the compressor works again and our fridge freezer is once again cold.

Over the years Joe has repaired our fridge freezer when the vent motor between the two compartments broke; he has also repaired our drier and washing machine. Thank you to Joe for amazing service once again, we really appreciate his technical knowledge, his solid advice and his swift response.

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thanks so much for this great review and kind words. What you've described is exactly what I work so hard to provide. I'm glad I was able to salvage and service your refrigerator again. It was nice to see you guys again. I'll be here if you need me again. Take care and be safe!
Thanks again
Joe The Appliance Guy
web site: theapplianceguy.ca
email: theapplianceguy@rogers.com

Private User
Private User
Private User reviews Brampton, ON
10/10

Kitchen aid fridge repair

Glad to have called Joe for service to our 9 year old kitchen aid fridge that was stuck in Sabbath mode after a power outage. He knew exactly how to proceed to replace the board and reprogram to unit.
Joe was very friendly and knowledgeable. The cost of repair was close to his original telephone quote and he arrived on time... He saved the day!
Thank you Joe!

Was this review helpful?
Company Response

Thank you so much for writing such a wonderful review. I'm so glad I could help you. The refrigerator looks very good hopefully you get many years of use.
Joe the appliance guy
416-984-3760

Sarah from Toronto
Sarah from Toronto
4 reviews Toronto, ON
10/10

Quick, honest, affordable service when nobody else could provide it

After a decade, our trusty Capital range suddenly stopped working. A cursory Google suggested that it was just a dirty or busted igniter, which I assumed would be a fairly simple fix. I tried calling around to various appliance-repair companies—many never responded to me; the ones that did had never encountered a Capital appliance, and offered little more than a shrug emoji. It was my good luck to happen upon a recommendation for Joe on a neighbourhood Facebook page. He called me not long after receiving my email, reassured me that he could tackle our issue, and connected us with his associate, Colin. Colin quickly connected with Capital, confirmed that he could use an igniter he had on hand (which saved us at least $100), and came by on a Saturday to fix it in a jiffy. He was calm, clearly an expert, and followed impeccable COVID-hygiene protocols. We were so appreciative of the efficiency, affordability, and quality of the service—other companies would've charged us a supplemental diagnostic fee at the very least. We'll definitely rely on Joe and Colin in the future for any repair needs.

Was this review helpful?
Company Response

Thanks so much for this great review. What you've described is exactly what I work so hard to provide between myself or one of my colleagues. I know a lot of technicians in the service industry and almost always find a way to help my customers. I'm glad I asked Colin and he was able to salvage and service your Capital gas range. I'll be here if you need me again. Take care!
Thanks again
Joe The Appliance Guy
web site: theapplianceguy.ca
email: theapplianceguy@rogers.com

brad.fonseca@gmail.com
B. F.
3 reviews Toronto, ON
10/10

Fridge Repair Diagnosis

Joe was very thorough in his investigation and very clear in his communication. His advice was honest and clear. Rather than recommending a repair which may or may not solved the problem he advised us that it might be time to replace the fridge. Thanks for coming, Joe!

Was this review helpful?
Company Response

Thank you so much for the unexpected great review. I always feel so bad being the bearer of bad news. But better to be safe than throw good money at a dying appliance. I really appreciate your patience and I really liked how you followed my careful step by step diagnoses with this type of situation.
Joe The Appliance Guy
416-984-3760
web site: theapplianceguy.ca
email: theapplianceguy@rogers.com

david.a.scheel in Campbellville
david.a.scheel in Campbellville
1 review Whitchurch Stouffville, ON
10/10

Very pleased with service on a vintage refrigerator

I have a 70 year old Kelvinator fridge that several others declined to service. As the fridge was purchased new by my father, it has sentimental value and I wanted to get it repaired. I contacted Joe and he immediately responded. He passed along my request to an associate, Colin and kept following up with me in parallel. Colin was excellent - he highlighted some of the potential issues with vintage fridges before coming out which was very helpful. He arrived exactly when expected and was very friendly and totally professional throughout. The fridge is now running ice-cold again. I am very happy with the service as well as the professionalism and communication. Highly recommended.

Was this review helpful?
Company Response

Thank you for taking the time to write such a wonderful review.
I am so glad I could help you out. Hopefully I can help you again in the future when needed. The review is very much appreciated,
thanks again,
Joe The Appliance Guy 416-984-3760
web site: theapplianceguy.ca
email: theapplianceguy@rogers.com

Private User
Private User
Private User reviews Toronto, ON
10/10

Refrigerator freezer repair

My fridge freezer was developing snow and ice build up and was not cooling properly. I called Joe. He asked me several questions over the phone to try and diagnose the problem. Joe came to repair the freezer and it was exactly what he had diagnosed over the phone. Joe is fast, efficient and his prices are great. I couldn't ask for better quality service. Joe has serviced our appliances in the past and we have always been very happy with his work. He is a true professional. I would highly recommend him.

Was this review helpful?
Company Response

Thank you for taking the time to write such a wonderful review.
I am so glad I could help you out again and I will be more than happy to help you guys again in the future. The review is very much appreciated,
thanks again,
Joe The Appliance Guy
web site: theapplianceguy.ca
email: theapplianceguy@rogers.com

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Joe The Appliance Guy

Appliance Repair company founded in 1979 with a dedicated service group where customer loyalty and care is number one.
Honest Professional appliance service and installation performed by me and my experienced network for many years in the GTA.
WE NO LONGER SERVICE north of Hwy 9 or Stouffville
Fully certified, GAS license, Specialize on gas ovens and 41 years appliance service experience.

CATEGORIES
Appliance Repair
PRODUCTS
Refrigerators, Ranges, Dryers, Washers, Dishwashers
SERVICES
Specializing on gas ovens, refrigerators and all appliance electrical problems. Service ; RANGES - Gas or electric, WASHERS front load and top load, DRYERS – gas or electric, REFRIGERATORS – Side by Side, top or bottom mount, DISHWASHERS – portable or built-in, FREEZERS – chest or upright,
BRANDS
ADMIRAL, AMANA, BAYCREST, BEATY, BEAUMARK, BELANGER, CITIZEN, COLDSPOT, DANBY, FINDLAY, FRIGIDAIRE, GENERAL ELECTRIC, GOLDSTAR, GSW, GURNEY, HOTPOINT, INGLIS, TAPAN, JENN-AIR, KELVINATOR, KENMORE, KITCHENAID, LEAONARD, LG, MAGIC, CHEF, MAYTAG, McCLARY, MOFFAT, PHILCO, RCA/ROY, ROPER, WHIRLPOOL...
SPECIALITIES
SPECIALIZE ON GAS OVENS, refrigerators and all appliance electrical problems. A Trusted Name for over 41 years In Appliance Repair and Service.
WEBSITE
http://www.theapplianceguy.ca
YEAR ESTABLISHED
1979
NUMBER OF EMPLOYEES
0
LICENSES
Gas License TSSA and all available certificates Government certified
DIPLOMAS
All diplomas and certificates for this field
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Written Invoice provided with all work performed
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.