Joe The Appliance Guy

Appliance Repair
Vaughan ON L4J 8Z4
Write a Review
Write a Review
Website
HomeStars
Appliance Repair
Joe The Appliance Guy
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

98%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2021 winner 11 timesBest of 2021winner 11 times

Reviews for Joe The Appliance Guy

Average customer rating:
9.9 10 (602 reviews)

Sort by

peterspitz
peterspitz
4 reviews Vaughan, ON
10/10

Once again, it's Joe to the rescue!

Our Samsung front load washer stopped mid-cycle with an "nd" error code. I looked up the error code online and found that it meant "no drain". I opened the washer door and, sure enough, the clothes in it were sitting in water and soaking wet. I took the clothes out and drained the water using the emergency drain hose (thank you Internet). One possible fix was to clean the drain pump filter (again, thank you Internet), which I did. But, unfortunately, that didn't solve the problem. It was time to call Joe. Joe put me in touch with his associate, Colin, who thought the problem was probably a faulty pump. Colin asked me to text him the model number of the washer so he could bring a new drain pump when he came to look at the washer. I did that and, sure enough, it was a faulty drain pump and Colin replaced it. The washer works perfectly now. All I can say is, if you are having trouble with appliances, call Joe. You will be happy you did.

Was this review helpful?
Company Response

Thank you for taking the time to write such a wonderful review.
I am so glad I could help you out. Hopefully I can help you again in the future when needed. The review is very much appreciated,
thanks again,
Joe The Appliance Guy
web site: theapplianceguy.ca
email: theapplianceguy@rogers.com

Private User
Private User
Private User reviews Whitchurch Stouffville, ON
10/10

Another excellent fridge repair from Joe!

This is the second time I have used Joe for a refrigerator repair - this time a different fridge. Joe initially did some remote troubleshooting to try to save me the service call, which was very thoughtful of him. Ultimately he sent his associate Colin to complete the troubleshooting and repair. Colin is super professional, knowledgeable and friendly. My 30-year-old fridge is now running flawlessly again and the repair cost was very reasonable. I can't say enough about Joe - he is the best if you need a fridge repair!

Was this review helpful?
Company Response

Thank you for taking the time to write such a wonderful review. I enjoyed helping both times and I am so glad it worked out as planned.
Very much appreciated,
thanks again,
Joe

A
A
4 reviews Markham, ON
10/10

Honest and helpful

My refrigerator was not cooling properly, and so I called Joe and left a message. Joe called me back promptly and asked a few questions in order to do an assessment over the phone. He suggested that his associate, Colin, will be in touch. Colin called me shortly and went through a more detailed assessment and provided a few root cause scenarios along with approximate costs and effort to fix. I appreciate the friendly, honest and helpful advice provided by both Joe and Colin over the phone. They probably saved me from paying for an unnecessary service call. I will not hesitate to contact them again for any issues with any of my appliances. Thank you Joe and Colin!

Was this review helpful?
Company Response

Thanks a lot for the glowing review! I'm so glad my collogue could also offer support as he always helps my customers also.
It was a pleasure helping you out. Thank you again for your support!!!

Joe The Appliance Guy
www.theapplianceguy.ca
416-984-3760

Lisa in Vaughan
Lisa in Vaughan
2 reviews Vaughan, ON
10/10

Oven Repair

Joe is amazing. He answered my email for service to repair my oven right away. He had the part and installed it within 24 hours. He has serviced my appliances in the past. Joe is very knowledgeable and tries to get you the best price. I would recommend him to anyone.

Was this review helpful?
Company Response

Thanks a lot for the glowing review! I truly appreciate your business and especially clients like yourself.
It was a pleasure helping you out. Thank you again for your support!!!
Joe The Appliance Guy
www.theapplianceguy.ca
416-984-3760

Private User
Private User
Private User reviews Toronto, ON
10/10

18 year old Whirlpool repair

What a knowledgeable person. He had many tricks and tips. I thought our fridge was too old and not worth it, but here we are with it working again. Thanks Joe.

Was this review helpful?
Company Response

Glad to hear your refrigerator is working well. Thank you for the great review and I am so glad to have helped out.
Joe The Appliance Guy
www.theapplianceguy.ca
416-984-3760

Private User
Private User
Private User reviews Toronto, ON
10/10

Excellent service

Our clothes dryer stopped heating and from long experience we knew to call Joe. It was a complicated repair involving an expensive part that had failed. Joe has been helping us for a great many years with all our appliance issues, and in every case he has been highly knowledgable which makes for an efficient, and hence cost effective, repair. Excellent service!

Was this review helpful?
Company Response

Thanks so much for this. What you've described is exactly what I work so hard to provide. Glad I could service you in this way. It was very nice to see you again. I'll be here if you need me. Take care and be safe!
Thanks again
Joe The Appliance Guy
www.theapplianceguy.ca
416-984-3760

Sal from Woodbridge
Sal from Woodbridge
4 reviews Vaughan, ON
10/10

Dishwasher repair

Joe went beyond the call of duty, during a snowstorm in Vaughan. He repaired my dishwasher and my wife was very happy. So I'm happy too.
I have used Joe for all my appliance repair for the last 15 years. Call him first before anyone else.

Sal. c.

Was this review helpful?
Company Response

Glad I could help and nice seeing you again. Thanks for taking the time to write a nice review.
Stay safe,
Joe The Appliance Guy
416-984-3760
web site: theapplianceguy.ca
email: theapplianceguy@rogers.com

Shannon in Sutton West
Shannon in Sutton West
0 reviews Vaughan, ON
10/10

10/10 would recommend!

Joe is amazing! Very friendly, efficient and honest! After calling another company and having a very unsatisfactory (and expensive) service visit, we thankfully found Joe. Joe came prepared to fix the issues we described over the phone. We called Joe in to repair a dishwasher and aa laundry center, both 10 years old. Joe was very honest with us about what was worth repairing, instead of just taking our money. He was able to fix the dishwasher in under 20 minutes and its working like brand new now. And I am happy not to have wasted money on fixing a 10 year old laundry centre!

Was this review helpful?
Company Response

Thank you for taking the time to write such a wonderful review.
I am so glad I could help you guys out. You guys were very nice and friendly as well. I'm glad I was able to help you with other things around your place.
The review is very much appreciated,
thanks again,
Joe The Appliance Guy
web site: theapplianceguy.ca
email: theapplianceguy@rogers.com

French Connection in Mississauga
French Connection in Mississauga
13 reviews Mississauga, ON
10/10

SImply the Best

Fridge stopped cooling overninght - we scrambled to find a technician in our area. Finally found Joe; immediately on the phone, I realized he was so much better than anyone else I spoke with: provided accurate and useful info. He dispatched one of his technician (Colin Tate) and Colin called back within an hour and was at our place within 2 hours. Colin was pleasant, polite & super professional. He fixed our fridge, even gave us some advice for maintenance to avoid future problems. A true and honest technician who really cares and knows how to do his job. No drama. No overpromises. No BS. Highly recommended.

Was this review helpful?
Company Response

I very happy to have helped out. I've been in the appliance industry for 41 years and know the good technicians out there. Thank you for taking the time to write such a wonderful review.
Hopefully I can help you again in the future when needed. The review is very much appreciated,
thanks again,
Joe The Appliance Guy
web site: theapplianceguy.ca
email: theapplianceguy@rogers.com

RCM
RCM
0 reviews Toronto, ON
10/10

Oven repair - keeping our favourite oven going.

Joe, arrived as arranged. Quickly dismantled the oven and identified the problem. He even had the part with him. Fixed in about 30 minutes. Also provided advice about another problem. Saves me a lot of trouble and money. Great service and a pleasant chat.

Was this review helpful?
Company Response

Thanks a lot for the very nice review! I truly appreciate your business and especially clients like yourself.
It was a pleasure helping you out and talking to you. I enjoyed salvaging you olden but goodie oven. I still think it will last quite a while.
Thank you again for your support!!!
Joe The Appliance Guy
web site: theapplianceguy.ca
email: theapplianceguy@rogers.com

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Joe The Appliance Guy

Appliance Repair company founded in 1979 with a dedicated service group where customer loyalty and care is number one.
Honest Professional appliance service and installation performed by me and my experienced network for many years in the GTA.
WE NO LONGER SERVICE north of Hwy 9
Fully certified, GAS license, Specialize on gas ovens and 41 years appliance service experience.

CATEGORIES
Appliance Repair
PRODUCTS
Refrigerators, Ranges, Dryers, Washers, Dishwashers
SERVICES
Specializing on gas ovens, refrigerators and all appliance electrical problems. Service ; RANGES - Gas or electric, WASHERS front load and top load, DRYERS – gas or electric, REFRIGERATORS – Side by Side, top or bottom mount, DISHWASHERS – portable or built-in, FREEZERS – chest or upright,
BRANDS
ADMIRAL, AMANA, BAYCREST, BEATY, BEAUMARK, BELANGER, CITIZEN, COLDSPOT, DANBY, FINDLAY, FRIGIDAIRE, GENERAL ELECTRIC, GOLDSTAR, GSW, GURNEY, HOTPOINT, INGLIS, TAPAN, JENN-AIR, KELVINATOR, KENMORE, KITCHENAID, LEAONARD, LG, MAGIC, CHEF, MAYTAG, McCLARY, MOFFAT, PHILCO, RCA/ROY, ROPER, WHIRLPOOL...
SPECIALITIES
SPECIALIZE ON GAS OVENS, refrigerators and all appliance electrical problems. A Trusted Name for over 41 years In Appliance Repair and Service.
WEBSITE
http://www.theapplianceguy.ca
YEAR ESTABLISHED
1979
NUMBER OF EMPLOYEES
0
LICENSES
Gas License TSSA and all available certificates Government certified
MEMBERSHIPS
CEASA
DIPLOMAS
All diplomas and certificates for this field
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Written Invoice provided with all work performed
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.