Joe The Appliance Guy

Appliance Repair
Vaughan ON L4J 8Z4
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Appliance Repair
Joe The Appliance Guy
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94%

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Reviews for Joe The Appliance Guy

Average customer rating:
9.9 10 (588 reviews)

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H&M
H&M
2 reviews Toronto, ON
10/10

Fridge Freezer Repair

Our fridge freezer made a loud zap noise followed by the very strong smell of burning electrics, yet it still seemed to be working. As the smell did not fade away we decided to call Joe.

A quick call to Joe, and he identified the problem; he realized that it couldn't wait until the following day as the compressor was no longer working. He rescheduled his next call to be able to come to us immediately. Joe was able to repair the starter so that the compressor works again and our fridge freezer is once again cold.

Over the years Joe has repaired our fridge freezer when the vent motor between the two compartments broke; he has also repaired our drier and washing machine. Thank you to Joe for amazing service once again, we really appreciate his technical knowledge, his solid advice and his swift response.

1 of 1 people found this review helpful.
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Company Response

Thanks so much for this great review and kind words. What you've described is exactly what I work so hard to provide. I'm glad I was able to salvage and service your refrigerator again. It was nice to see you guys again. I'll be here if you need me again. Take care and be safe!
Thanks again
Joe The Appliance Guy
web site: theapplianceguy.ca
email: theapplianceguy@rogers.com

Private User
Private User
Private User reviews Brampton, ON
10/10

Kitchen aid fridge repair

Glad to have called Joe for service to our 9 year old kitchen aid fridge that was stuck in Sabbath mode after a power outage. He knew exactly how to proceed to replace the board and reprogram to unit.
Joe was very friendly and knowledgeable. The cost of repair was close to his original telephone quote and he arrived on time... He saved the day!
Thank you Joe!

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Company Response

Thank you so much for writing such a wonderful review. I'm so glad I could help you. The refrigerator looks very good hopefully you get many years of use.
Joe the appliance guy
416-984-3760

Sarah from Toronto
Sarah from Toronto
4 reviews Toronto, ON
10/10

Quick, honest, affordable service when nobody else could provide it

After a decade, our trusty Capital range suddenly stopped working. A cursory Google suggested that it was just a dirty or busted igniter, which I assumed would be a fairly simple fix. I tried calling around to various appliance-repair companies—many never responded to me; the ones that did had never encountered a Capital appliance, and offered little more than a shrug emoji. It was my good luck to happen upon a recommendation for Joe on a neighbourhood Facebook page. He called me not long after receiving my email, reassured me that he could tackle our issue, and connected us with his associate, Colin. Colin quickly connected with Capital, confirmed that he could use an igniter he had on hand (which saved us at least $100), and came by on a Saturday to fix it in a jiffy. He was calm, clearly an expert, and followed impeccable COVID-hygiene protocols. We were so appreciative of the efficiency, affordability, and quality of the service—other companies would've charged us a supplemental diagnostic fee at the very least. We'll definitely rely on Joe and Colin in the future for any repair needs.

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Company Response

Thanks so much for this great review. What you've described is exactly what I work so hard to provide between myself or one of my colleagues. I know a lot of technicians in the service industry and almost always find a way to help my customers. I'm glad I asked Colin and he was able to salvage and service your Capital gas range. I'll be here if you need me again. Take care!
Thanks again
Joe The Appliance Guy
web site: theapplianceguy.ca
email: theapplianceguy@rogers.com

brad.fonseca@gmail.com
B. F.
3 reviews Toronto, ON
10/10

Fridge Repair Diagnosis

Joe was very thorough in his investigation and very clear in his communication. His advice was honest and clear. Rather than recommending a repair which may or may not solved the problem he advised us that it might be time to replace the fridge. Thanks for coming, Joe!

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Company Response

Thank you so much for the unexpected great review. I always feel so bad being the bearer of bad news. But better to be safe than throw good money at a dying appliance. I really appreciate your patience and I really liked how you followed my careful step by step diagnoses with this type of situation.
Joe The Appliance Guy
416-984-3760
web site: theapplianceguy.ca
email: theapplianceguy@rogers.com

david.a.scheel in Campbellville
david.a.scheel in Campbellville
1 review Whitchurch Stouffville, ON
10/10

Very pleased with service on a vintage refrigerator

I have a 70 year old Kelvinator fridge that several others declined to service. As the fridge was purchased new by my father, it has sentimental value and I wanted to get it repaired. I contacted Joe and he immediately responded. He passed along my request to an associate, Colin and kept following up with me in parallel. Colin was excellent - he highlighted some of the potential issues with vintage fridges before coming out which was very helpful. He arrived exactly when expected and was very friendly and totally professional throughout. The fridge is now running ice-cold again. I am very happy with the service as well as the professionalism and communication. Highly recommended.

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Company Response

Thank you for taking the time to write such a wonderful review.
I am so glad I could help you out. Hopefully I can help you again in the future when needed. The review is very much appreciated,
thanks again,
Joe The Appliance Guy 416-984-3760
web site: theapplianceguy.ca
email: theapplianceguy@rogers.com

Private User
Private User
Private User reviews Vaughan, ON
10/10

Refrigerator freezer repair

My fridge freezer was developing snow and ice build up and was not cooling properly. I called Joe. He asked me several questions over the phone to try and diagnose the problem. Joe came to repair the freezer and it was exactly what he had diagnosed over the phone. Joe is fast, efficient and his prices are great. I couldn't ask for better quality service. Joe has serviced our appliances in the past and we have always been very happy with his work. He is a true professional. I would highly recommend him.

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Company Response

Thank you for taking the time to write such a wonderful review.
I am so glad I could help you out again and I will be more than happy to help you guys again in the future. The review is very much appreciated,
thanks again,
Joe The Appliance Guy
web site: theapplianceguy.ca
email: theapplianceguy@rogers.com

Marta in Toronto
Marta in Toronto
1 review Toronto, ON
10/10

Dishwasher and dryer repair

I contacted Joe last Thursday night re my dishwasher leaking. He responded immediately online and called me the next morning. He was extremely helpful in that he walked me through turning the water valve leading to the dishwasher off and was able to diagnose the issue immediately after asking me a few questions. We arranged for him to come out on the Monday morning. He was very conscientious, very thorough, took his time and fixed the leak.
I was so impressed that I asked him to take a look at my dryer which had been making a knocking noise for the past while. He knew exactly what was wrong with it. We arranged for him to come back 2 days later. Again he was very thorough, took the entire machine apart, vacuumed the interior and replaced the roller that was causing the noise.
I highly recommend Joe. He proved to be very knowledgeable, very personable and extremely conscientious. An excellent technician!

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Company Response

Thanks so much for this review I really appreciate it. It was a pleasure helping you out. What you've described is exactly what I work so hard to provide. I'll be here if you need me again. Take care!
Thanks again
Joe The Appliance Guy
416-984-3760
web site: theapplianceguy.ca
email: theapplianceguy@rogers.com

Frank in Woodbridge
Frank in Woodbridge
2 reviews Vaughan, ON
10/10

Clothes washer repair

Clothes washer broke down, called Joe,joe was on vacation at the time,but had sent one of his colleague to come and take of us.experiance was excellent,.have been using Joe for many years, still the best.Thanks Joe and thanks Allen great job.

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Company Response

thanks so much for the great review especially that it was unexpected. I really appreciate it and I'm glad I was able to help you. Anytime you need any help I'm here.
Joe The Appliance Guy
416-984-3760
web site: theapplianceguy.ca
email: theapplianceguy@rogers.com

DarrenP
DarrenP
2 reviews Vaughan, ON
10/10

Fast, Efficient and Very Knowledgable

The inside glass of our oven broke. I called Joe just after 10am on a Thursday, told him the problem, gave him the model numbers. Within just two hours, Joe was at our home (properly wearing a mask and gloves which we appreciated due to COVID-19) with the new glass in hand. He quickly set to work and had our stove good as new within about 30 minutes. He also replaced our burned-out interior oven light bulb at no additional cost.
We have used Joe on occasion over the years to repair our refrigerator and an unrelated issue with our stove (malfunctioning heating element), so we knew the type of service we could expect from him and he did not disappoint.
While we hope our appliances behave and that we won't require Joe's services in the future, we won't hesitate to call on him if required.

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Company Response

Thanks so much for this, I really appreciate it. What you've described is exactly what I work so hard to provide. Glad I could provide service in this way. I enjoyed seeing you again and I'll be here if you need me again. Take care!
Thanks again
Joe The Appliance Guy
416-984-3760
web site: theapplianceguy.ca
email: theapplianceguy@rogers.com

Ted in Markham
Ted in Markham
0 reviews Vaughan, ON
10/10

One of the Good Ones!

Bought a used fridge as a 2nd fridge. It's original value was over $2,500. I got it used - for a really good price. I understood that it may experience temperamental, intermittent temperature fluctuations when I bought it. After only a short period of use - it stopped cooling. I reached out to my social network and was referred to Joe from Joe - The Appliance Guy - in business for over 40 years! Joe arrived when he said he would, did his inspection - and it appeared at first that it might be wiser to just trash the fridge rather than repair it. With a very persistent attitude to help the customer get the best value - Joe continued his detailed inspection and analysis and was able to eventually make a repair that ended up costing very little - that brought the fridge back to life! I am so happy that I was referred to Joe. He saved us lots of money and frustration! He even called the next day to see how the fridge is doing! You don't find guys like this very much anymore. THANKS JOE!! We will recommend you highly for appliance repair! You know what you are doing - that's for sure!

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Company Response

Thank you for taking the time to write such a wonderful review.
I am so glad I could help you out. Hopefully I can help you again in the future when needed. Keep an eye on it over the next 2 weeks as it goes through its defrost cycles and let me know. The review is very much appreciated and I enjoyed helping you out,
thanks again,
Joe The Appliance Guy
416-984-3760
web site: theapplianceguy.ca
email: theapplianceguy@rogers.com

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Joe The Appliance Guy

Appliance Repair company founded in 1979 with a dedicated service group where customer loyalty and care is number one.
Honest Professional appliance service and installation performed by me and my experienced network for many years in the GTA.
WE NO LONGER SERVICE north of Hwy 9 or Stouffville
Fully certified, GAS license, Specialize on gas ovens and 41 years appliance service experience.

CATEGORIES
Appliance Repair
PRODUCTS
Refrigerators, Ranges, Dryers, Washers, Dishwashers
SERVICES
Specializing on gas ovens, refrigerators and all appliance electrical problems. Service ; RANGES - Gas or electric, WASHERS front load and top load, DRYERS – gas or electric, REFRIGERATORS – Side by Side, top or bottom mount, DISHWASHERS – portable or built-in, FREEZERS – chest or upright,
BRANDS
ADMIRAL, AMANA, BAYCREST, BEATY, BEAUMARK, BELANGER, CITIZEN, COLDSPOT, DANBY, FINDLAY, FRIGIDAIRE, GENERAL ELECTRIC, GOLDSTAR, GSW, GURNEY, HOTPOINT, INGLIS, TAPAN, JENN-AIR, KELVINATOR, KENMORE, KITCHENAID, LEAONARD, LG, MAGIC, CHEF, MAYTAG, McCLARY, MOFFAT, PHILCO, RCA/ROY, ROPER, WHIRLPOOL...
SPECIALITIES
SPECIALIZE ON GAS OVENS, refrigerators and all appliance electrical problems. A Trusted Name for over 41 years In Appliance Repair and Service.
WEBSITE
http://www.theapplianceguy.ca
YEAR ESTABLISHED
1979
NUMBER OF EMPLOYEES
0
LICENSES
Gas License TSSA and all available certificates Government certified
DIPLOMAS
All diplomas and certificates for this field
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Written Invoice provided with all work performed
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