Reliance Holmes Heating And Cooling Ottawa

Very professional, very polite, prompt, accurate, and all at a very reasonable cost. What more can you ask for? I wouldn't use anyone else. Neil Durling was our technician, and I will continue to ask for him as he was great from the first moment I opened my front door.

Started the A/C and it didn't work. Called Holmes - I've used them at a couple of homes now and have nothing but great experiences in dealing with them. Neil Durling was the tech today, and he was great too. Arrived when expected, good to deal with, and very plainly knew his stuff. He'll be back to finish the job with parts early next week. I don't know how Holmes seemingly has nothing but great people working for it - it's uncanny. I've never dealt with any contractor in Ottawa who is as good and consistently so.

My Air condition unit which is 6 years old and the gas was filled 3 times in the past but no one has diagnosed the issue in the past.
Today 2013 June 6th Neil Durling from Holmes heating came and diagnosed the 3 leaks, one inside and two outside. He already ordered the parts to fix....He is very polite and very knowledgeable.
This is the first time a talented technician worked on my unit
Job well done Neil Durling,
Thank you

Mr. Neil Durling arrived and quickly diagnosed the source of the leak and was able to fix the problem. He was professional, yet personable. He gave us a coupon for air duct cleaning to prevent reoccurrance. free of charge visit.

A/C serviced by Neil Durling. Neil demonstrated competency in his work and is very friendly and polite. Holmes Heating is fortunately to have Neil on their staff and so are we as their customer.

Purchased a new furnace and central air conditioner from Holmes Heating and Cooling. The installers Warren and Andrew were fantastic. They were neat, concerned about my property and answered every question I had. Couple of little things to maybe follow up on, but very minor. Excellent install.

We have been with Holmes Heating for 27 years and had our air conditioning unit installed 12 years ago. Mr. Neil Durling arrived to perform a maintenance check; he was personable, polite, professional and completed the job efficiently. He found one part that was rusted and needed replacing. He went the extra mile, polishing the rust off of the piece in order to better read the serial code so that we would not need to wait to order a piece in. Mr. Durling fulfilled every expectation and more in providing excellent, quality service.

Just had A/C serviced by the same person - Sean G. - who serviced furnace. Very personable and efficient. I rarely take time to comment on service providers unless I feel they really are great at what they do. Sean has ensured we are getting the most out of our service contract . I feel he is honest and genuinely looking out for our best interest.

For the second year in a row Neil Durling did quick, professional job. Punctual and efficient with friendly approach understanding frustration of a homeowner in "distress" , Neil is someone we'd gladly recommend.

Neil Durling arrived promptly and serviced our equipment quickly and efficiently, explaining clearly what he was doing and why. He is very personable and we are delighted to support a local business and look forward to Neil's next visit.