Reliance Holmes Heating And Cooling Ottawa

Heating & Air Conditioning
Ottawa ON K2C 3P1
Write a Review
Write a Review

Recommended Professionals

98%(80 reviews)
91%(6 reviews)
81%(11 reviews)
98%(80 reviews)
91%(6 reviews)
81%(11 reviews)
HomeStars
Heating & Air Conditioning
Reliance Holmes Heating And Cooling Ottawa
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

79%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Reliance Holmes Heating And Cooling Ottawa

Average customer rating:
9.1 10 (790 reviews)

Sort by

Jonathan in
Jonathan in
1 review Ottawa, ON
10/10

Excellent work

Kyle M. and Dustin did a wonderful job--courteous, professional, and knowledgeable. We've had 3 jobs performed by Reliance and every experience has been excellent. Very impressed with your work. Thank you!

Approximate cost of services:
$9,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thank you Jonathan for taking the time to share your experience! We appreciate your feedback and are always happy to help ~ Penny

Private User
Private User
Private User reviews Ottawa, ON
10/10

A.C. Installation

The installation of our new Carrier Air Conditioner went smoothly. Very impressed with Derek's capability and expertise in handling the onsite modifications required to allow connection to our existing furnace. Derek kept us informed of adaptations throughout the day. Excellent explanation of the units operation and maintenance procedures. Derek and Chris left the job site impeccable.

Approximate cost of services:
$5,700.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thank you for the great review! We sincerely appreciate your feedback and are always happy to help. Thank you for choosing Reliance Home Comfort! Penny

Terra Miron in
Terra Miron in
2 reviews Ottawa, ON
10/10

furnace and hot water installation

On May 30 we had Dustin and Kyle M. enter our house with a new furnace and H/W tank they introduced themselves and explained the work they were going to do on this day . they explained everything to me and set out with their work throughout the day they had questions and offered suggestions which was extremely helpful they were very honest, and their workmanship was impeccable and their work site remained clean throughout the day . At the end of their extremely long day the took the time to walk me through all the safety switches and explained how everything works as well how to program the thermostat for efficiency with the new furnace and its operations .
Dustin and Kyle are great assets to the reliance holmes heating and cooling team .
As well the salesman Pat Grenier was a pleasure as well to deal with he is extremely knowledgeable and easy to talk with ,he explains the system and the plan we chose so we were at a real comfort with our choice . we are very satisfied with our choice in choosing Reliance Holmes heating and will recommend them to many others !!
Eric & Terra Miron

Approximate cost of services:
$1.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Hi there thank you so much for your amazing review I am so happy to hear everything went well! -Cait

Private User
Private User
Private User reviews Ottawa, ON
10/10

Furnace Check Up

Jason was awesome! Very professional, very informative and I would highly recommend Reliance as their customer service is top notch! Keep it up! We will continue to call for our annual check up and when we have emergency calls - which Reliance has been so responsive to!

Approximate cost of services:
$100.00
Was this review helpful?
Company Response

Thank you so much for your awesome review! -Cait

Yves in Ottawa
Yves in Ottawa
1 review Simcoe County, ON
10/10

A.C. Installation

Bought this unit on Thursday and it was installed on Saturday by two professional workers. Ryan and Costa thank you for the excellent service. The place was left cleaner than when they walked in. Job very well done by two conscientious employees of Reliance Holmes.

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

Hi there! Thank you so much for your great review! I am so happy everything went well! -Cait

karl in Ottawa
karl in Ottawa
2 reviews Ottawa, ON
10/10

New A/C

We needed a new A/C cause ours just died and the hot days were coming soon. Reliance was able to help us out. They sent HYS & Ryan A. for the installation and they did an amazing job! Friendly, professional and hard working. I hope when I get my new furnace with Reliance that they send those two again :)

Karl & Tiffany

Approximate cost of services:
$10,110,100.00
Was this review helpful?
Company Response

Hi Karl & Tiffany! Thank you so much for taking the time to share your experience with us! -Cait

Liz & Ridge in
Liz & Ridge in
1 review Ottawa, ON
10/10

Furnace & AC installation

Ryan C. and Costa did a great job replacing my old furnace and air conditioner with new Carrier equipment. I especially appreciate the detailed explanations of how everything works and will definitely recommend Reliance Holmes to friends. Ridge was sorry to see them leave!

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

Thank you Liz and Ridge! We appreciate you taking the time to share your experience! ~ Penny

lisemarquis1 in Ottawa
lisemarquis1 in Ottawa
1 review Simcoe County, ON
10/10

Quick Hot Water Heater Fix

Hi, had a great experience with Reliance. Called on a weekend to report that I had no hot water. The lady on the phone asked a few questions to see if we could trouble shoot on the phone and I did what she said and it did'nt work so a repairman showed up the next day. Took him 30 minutes in and out the door and everything was fixed and had hot water 30 minutes later. he replaced the display unit free of charge.

Thanks!!!!

Lise

Approximate cost of services:
$0.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

This is so great to hear, thank you so much for your kind review! -Haley

Private User
Private User
Private User reviews Ottawa, ON
10/10

Hot water tank repair

We were having problems with our hot water tank. Randy the technician came over and fixed it in minutes. Answered all my questions. Very professional. Took the time to educate me on their products as our HVAC is 10 years old. We decided to buy their maintenance package. Overall very happy

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

I am so glad to hear you are very happy with the service you received. Thank you for your review. -Haley

Private User
Private User
Private User reviews Ottawa, ON
9/10

HVAC installation

Ryan and Costa installed a furnace, air conditioner, humidifier and thermostat. Lots of hard work. They arrived on time and worked hard all day. Cleaned up the mess in the basement and the yard very well and explained the new system. Did great a job.

Carl came by too to install a new hot water heater. Lots of work. Huge effort.

All three did a great job.

Approximate cost of services:
$12,000.00
Was this review helpful?
Company Response

I'm so happy to hear that we did a great job, thank you so much for your review. -Haley

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Reliance Holmes Heating And Cooling Ottawa

At Reliance Holmes Heating & Air Conditioning, the safety and well-being of both our Customers and our Team Members is always our top priority. We are actively monitoring the Coronavirus (COVID-19) situation and are taking precautionary measures to aid in keeping our communities safe. We have implemented strict safety protocols ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Heating & Air Conditioning pros in Ottawa?