My wife and I had bought an older heritage style home (80+ years old) in 2010.
The house had a mix of original single paned, lead lined windows from the 1930's as well as a few double-paned, wood cased windows that were installed in the early-mid 1980's.
Being on a busy road, and during winter months, we could hear every single noise from the main street as well as see soaring high heating bills.
The wood casing on the windows from the 1980's had rotted and the installation was poorly done (flashing on top of old flashing, compromised structure of install of bigger windows, etc..). On rainy days, typical for Vancouver, we would see water dripping into our living room from the top of the original window.
Wanting to maintain the heritage value of the home, we wanted to update the windows, correct issues, but also wanted to re-introduce newer lead-paneled windows to replace the older single pane lead lined panels.
Based on reviews, research, etc.. we had narrowed down our top 3 vendors for windows to Marvin, Pella, and Euroline. These vendors, and working with Euroline, provide Fiberglass, steel-reinforced windows that were built to last.
During our house-hunting process prior to buying our heritage house, we saw a few houses that had Euroline windows installed, relators praised these windows, and bumping into reputable contractors, they highly recommended this brand as well.
As we started working with each different window company, our research had confirmed that working with Euroline was the best decision for us. The Pella rep even recommended Euroline.
We found that the lead work wouldn't be possible (as no one works with lead windows in North America), however, Euroline had a relationship with a company called Kit's Glass that could accommodate getting the lead work done out of country, having glass assembled in Vancouver, and shipped to Euroline to have them install into their window casings. For windows that we replaced that weren't originally lead lined but were the wooden cased windows from the 80's, we used Euroline glass instead. Marvin and Pella didn't accommodate the need for using Kits Glass windows and/or just didn't provide the option.
Euroline was fantastic, professional, easy to work with (the biggest win for us), and very accurate with their measurements with what was needed.
They gave us pricing breakdowns for all the windows in the house that we wanted replaced as well as a breakdown of labour costs if we used their installer (which we did).
Alex, from EuroServices, and his team performed the install work and they were fantastic. They showed up on time, every day, worked throughout the day, replaced windows, did an awesome job of installing trim, were personable and had a great attitude while onsite.
We've needed to reach out to EuroServices to come back out to adjust a patio door for us and they responded very quickly to address the warranty need. Very happy with this!
We've had a great experience with their product and service! I have no problems with recommending Euroline to any of our friends or family.
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- Company Response
Hi Harvinder, thanks for your great review! We love hearing from satisfied customers like you! We were pleased to work with you to replace the windows in your home and glad that we were able to accommodate your wish for some lead-lined windows. We think our installers are very friendly, knowledgeable, and meticulous and we are happy that you think so, too! I will pass on your kind words to Alex and his installation team. Thank you again, Harvinder!