Euro Line Windows Inc

Windows & Doors Installation & Service
7620 MacDonald Road Delta BC V4G 1N3
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68%

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Reviews for Euro Line Windows Inc

Average customer rating:
8.5 10 (26 reviews)

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Nick W. from Victoria
Nick W. from Victoria
1 review Victoria, BC
1/10

door replacement

Two sets of doors installed to replace existing sliding patio doors. The new doors didn't have the correct hardware in them and required reinstalling. Either they were ordered incorrectly or made that way. Regardless, they don't close squarely with a huge gap letting in wind, light and rain. The dealer in Victoria has not returned our emails or calls to fix the problem

Approximate cost of services:
$10,500.00
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Company Response

Hello, Nick. We are very sorry to hear of the trouble you are experiencing with your replacement doors. We are looking into this matter and we will be in contact with you as soon as possible. We value all of our customers and it is important to us that we find a resolution to your problem. If you would like to speak to someone in the meantime, please call our Delta office at Toll Free: 1-800-337-8604 and ask for our sales manager. We appreciate your business. Catherine Johnston, Marketing Coordinator, EuroLine Windows

Angela & Roger Emsley from Delta
Angela & Roger Emsley from Delta
1 review Delta, BC
10/10

Replace Sliding Patio Doors with French Doors

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We have just had glass sliding doors on our house replaced with Euroline Windows and are very pleased with the result.

During our investigation of replacement doors our initial enquiry was very professionally handled by Nolan. He spent time with us reviewing our options and was very helpful in us deciding what to chose.

The pre-installation service was excellent. Both Nolan and Wilbert spent time at our house, taking measurements, offering advice and setting an installation date.

On the day chosen for installation Jay and Kyle arrived first thing in the morning and did a superb job in carefully taking out the old doors and installing the new ones. They worked very hard and it was a long day for them.

Then finally Aaron came to install a screen on one of the doors and that was nicely done as well.

Nolan also came by to inspect the result and to ensure that we were satisfied.

Overall Euroline offer an excellent product and their pre-sales service, their installation planning, their installation and their after sales service are all first class.

We can certainly recommend Euroline.

Approximate cost of services:
$11,000.00
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Company Response

Hi Angela and Roger! Thank you for your wonderful review and recommendation. We think our sales and service people are great and it is good to hear that our customers feel the same. We are committed to excellence in both our products and our service. We are very happy to hear that you have had a good experience with EuroLine Windows and that you are enjoying your new doors. Thank you again, Angela and Roger, for taking the time to post your kind words — we appreciate hearing from you. Catherine Johnston, Marketing Coordinator, EuroLine Windows

Alice
Alice
3 reviews Vancouver, BC

First Review

10/10

Windows supplier

Windows supplied by Euroline were top quality. Response to service call was prompt and the service person was professional, thorough & courteous. We are very pleased and satisfied with this window supplier.

Approximate cost of services:
$35,000.00
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Company Response

Hello Alice! Thank you for taking the time to post your gracious comments. Our goal is to provide our customers with high quality products and excellent service. We are happy to know that you had a great experience with EuroLine and that you are enjoying your new windows. Catherine Johnston, Marketing Coordinator, EuroLine Windows.

sunny from Vancouver
sunny from Vancouver
2 reviews Vancouver, BC
10/10

New home exterior doors and windows

Our sales person's person is Brian,
Great guy, show us all the choices and new trend of the window nowadays. He also provided us some of the job sites they did around the Vancouver area.
Of course the products are the most important for us.
The quality is amazing, so as the hardware. Totally different feeling compare to other competitive brands.
I really love their design as well. Match exactly what need.
The only problem is the price, they are quite expensive, but you get what you paid, it protect you and your home. I think every penny is well spent on it.

Approximate cost of services:
$40,000.00
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Company Response

Hi Sunny, thank you for your kind words, We love to hear from our happy customers. We take pride in providing our customers with quality products that are high-performance as well as beautiful and we are thrilled that you are pleased with your new windows and doors.Thank you again, Sunny, for taking the time to post your review. Catherine Johnston, Marketing Coordinator, EuroLine Windows.

soheila from Vancouver
soheila from Vancouver
1 review Vancouver, BC
10/10

French Door

I ordered French door with blinds and retractable screen to replace for sliding patio door. For installation they came on time and they did a very nice job. The new door looks great. I love it.

Approximate cost of services:
$4,800.00
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Company Response

Thank you, Soheila, for taking the time to post a review. We always appreciate hearing about our customers' experiences with our products and our crews. We are pleased that you were satisfied with the installation and we are glad that you are enjoying your new French door. Catherine Johnston, Marketing Coordinator, EuroLIne Windows Inc.

coOLcAT
coOLcAT
6 reviews Vancouver, BC

First Review

10/10

Door installation

They have great looking doors that are super durable and secure. We installed these as a result of a break-in and couldn't be happier. They guys needed just 1 day to rebuild the door frames and put the doors in. They frequently asked if we were satisfied before they moved on which is something I wish I could get from all trades people.

Approximate cost of services:
$5,000.00
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Company Response

Thank you for your kind comments. We are glad that you are very happy with your new doors and that you had a great experience with our installation crew. Your family's safety is important and we are pleased that our products add to the security of your home. Thank you again, for posting your review. Catherine Johnston, Marketing Coordinator, EuroLine Windows Inc.

Bob Comfort from Surrey
Bob Comfort from Surrey
1 review Surrey, BC
10/10

Door upgrade

We had 2 sets of patio doors replaced & window in family room.
Excellent installation service by Jason &n Jeremiah.
Couldn't ask for a better product. Great improvement over previous products.
Great assistance from Nolan.

Approximate cost of services:
$7,000.00
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Company Response

Bob, thank you for the wonderful review! We are happy to know that you are enjoying your new doors and window. We think our staff is great, but we love to hear that our customers feel the same way! Thanks again, Bob, for posting your review. Catherine Johnston, Marketing Coordinator, EuroLine Windows Inc.

Shirley Rogers from Vancouver
Shirley Rogers from Vancouver
1 review Vancouver, BC
10/10

Windows & French Doors

We are on our 4th installation of Euroline windows and can't say enough good things about the quality of the product, the integrity of the Company and the skill of the installers. Jay, Jeremiah and Kyle worked tirelessly with a very difficult installation in a 100 year old house. The supervisor Jay has a great team and made sure we were consulted and that are needs were met. They definately went the extra mile. We could not be happier with Euroline and would highly recommend them. Any idea that they are an expensive product is mitigated by the quality of the product and the great job done by the installers.

Approximate cost of services:
$11,000.00
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Company Response

Thank you for the great review, Shirley! We are so pleased that you are happy with your new windows and that the installation went well. We pride ourselves on providing high-performance, quality windows and doors and great customer service. Our service and installation crews are a great group of skilled people and we are glad that you had a good experience with Jay and his team. Thanks again, Shirley! Catherine Johnston, Marketing Coordinator, EuroLine Windows Inc.

Terri Ritter from Edmonton
Terri Ritter from Edmonton
1 review , AB
4/10

windows and doors

We saw these windows and doors at a trade show. We liked the weight of them and still do. They are very sturdy and good sound proofing. However, here is what we were and still are disappointed with: the screens are very poor. The squares in the screens let in small insects not to mention the drainage holes in the bottom of the outside and what these let in. The screens are held on by flimsy plastic clips that you have to put on yourself. One simple push and the screen pops out. Not great when you have toddlers or kids around. The screens do not seal tightly to the window frames allowing more insects in. The handles on the windows are constantly coming loose and having to be adjusted. The doors are a very expensive product and they do not come automatically with handles on both sides; it is an extra expense. So if you are outside you have to leave the door handles open if you want to come in and out of those doors. If there is a wind the doors will blow open and have many times. You have to pay extra to have the windows installed unlike most windows that come installed. They have an installer they recommend and he was great but we had to pay him extra. The windows were delivered with the glass panes in place and thankfully the delivery person knew how to take them out as otherwise with no crane available, they are impossible to install due to the weight. Other companies install the frames and then bring the glass. The windows are a bit frustrating in that as the house shifts you have to keep adjusting them so that you can close them but I am not sure if this is different with other windows. At least there is a way to adjust them. We like the way they open and tilt and the quality of them but there are a few things that make them very un-user friendly. Now that our toddler is big enough to open the windows the inability to latch/lock them is becoming a huge problem.

Approximate cost of services:
$200,000.00
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Company Response

Hi Terri, thank you for your feedback. We appreciate you taking the time to post a review and we value your comments. We are happy that you like our products and that the quality, sound proofing and sturdiness of the windows met your expectations. We are very sorry that you were not completely satisfied. With regards to the screens, the mesh we use is standard mesh, and the same used by most everyone in the industry. While the screen clips are made of plastic, they do hold the screens in much more securely than the spring tension fasteners used in most casement systems. The feedback we generally get is that the screens can be a bit difficult to remove if anything, so it is surprising to hear that you are having the opposite experience. However, insect screens are not safety devices, and are not made to prevent people from forcefully pushing them out. In fact, this would be a safety hazard. If you would like more information on readjusting the clips to increase/decrease the screen tension, please contact our Alberta office at 403-786-0001. Thank you! Catherine Johnston, Marketing Coordinator, EuroLine Windows Inc.

Dennis Bidin from Steveston
Dennis Bidin from Steveston
1 review Steveston, BC
10/10

Replace Windows and Doors

We had EuroLine change out 21 windows, two sliding doors for French Doors and an old Cedar Front Door for an insulated Euro Style door. EuroLine has an exceptional produce reducing outside noise, improving heat retention and adds to the appearance of the house.

The Sales Agent we dealt with the delivery staff and the installers were very polite, clean and professional. With EuroLine you do not have to worry about problems in the future and their installation processes are very good. They do not do the usual "kick out the window and slap in the new one" that you see too often from their competitors. EuroLine does a thorough waterproof installation would recommend highly.

Approximate cost of services:
$19,000.00
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Company Response

Thank you for taking the time to write a review, Dennis! Your comments and recommendations are greatly appreciated! Glad to hear that you are happy with your new windows and doors and that you had a good experience working with us. Thank you for your business, Dennis!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Euro Line Windows Inc

EuroLine is a private Canadian company founded in 1993 as A. N. G. Window Tech Ltd. In 1998, the name was changed to EuroLine Windows Inc. to better reflect the advanced European technology embraced by the company. *** Today, EuroLine is an innovative designer and manufacturer of distinctive windows and ...
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