This was actually the fourth gas fireplace we’ve had installed by The Comfort Shoppe, and each time we’ve been delighted with every part of the process. Their office staff are friendly and helpful, Scott who does the initial site inspection is so knowledgeable and comes up with creative solutions to any problem, and their installation guys are efficient and very patient with dumb questions from the customer. And they clean up after themselves extremely well! We also have our heat/air unit serviced by them, and again have been very happy. Cannot speak highly enough of them, truly a company with good old fashioned values of great products and service.
I had my yearly maintenance done
I highly recommend Cory
He found my initial problem a few years ago and I wouldn’t have anyone else come in and do my service
We think our technicians are pretty special too! Thank you for the 10 star review :)
My 21 year old forced air furnace seized and the Comfort Shoppe completed diagnosis and scheduled a replacement install the same day.
Great service and staff!
Thank you for the great review! We hope you will be satisfied with your new furnace! We will contact you annually as a friendly reminder to schedule a maintenance appointment in order to keep your equipment running as smoothly as possible :)
My 90 year old mother had a gas fireplace installed by another company. From the very beginning the fireplace had issues, the pilot light would not stay lit, the fan was defective. This company returned many times but could not solve the problem so he stopped answering our calls and dropped us.
After a few other attempts at other technicians trying to fix it I contacted the Comfort Shoppe in Bowmanville. Even though it was not their problem, they worked tirelessly trying to resolve the issue until they finally got the unit replaced directly from the company, even though it was 2 years passed the warranty. They were so good to give us discounts along the way with parts and service, even though it was not their problem to solve. They consistently kept us in the loop while they were trying to resolve the issue. Now the new fireplace works beautifully and my mother is enjoying the heat. Thank you to the Comfort Shoppe, restoring our faith in personal customer service. I would highly recommend this company.
Thanks for choosing the Comfort Shoppe and taking the time to write a review. We're happy we were able to help!
Many years of experience are behind the friendly staff at The Comfort Shoppe. From our beginnings in 1986, we have grown with tremendous success to six locations to serve you better covering all York and Durham regions:
TORONTO - RICHMOND HILL - PICKERING - WHITBY - BOWMANVILLE - PETERBOROUGH
The Comfort Shoppe sells and services a variety of home comfort products, including furnaces, boilers, fireplaces, mantels, heating, air conditioning, geothermal heat pump systems, demand hot water systems and ductless heating and cooling systems. We serve Bowmanville, Courtice, Newscastle, Oshawa, Whitby, Pickering, Ajax, and surrounding areas.
Today we offer a diversifed portfolio of products, but the end result is the same... Old fashioned care and service for you, our customers!
Heating & Air Conditioning, Water Heaters, Gas and Propane Fireplaces and Stoves.
PASSION FOR EXCELLENCE FOR OVER 30 YEARS.