The Comfort Shoppe

Heating & Air Conditioning
160 Baseline Road East Bowmanville ON L1C 1A2
Write a Review
Write a Review

Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

91%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Best of the Best '22 
Best of Award '22 winner 4 timesBest of the Best '22 Best of Award '22winner 4 times

Reviews for The Comfort Shoppe

Average customer rating:
9.5 10 (161 reviews)

Sort by

Private User
Private User
Private User reviews Oshawa, ON
10/10

Service

I have them come every year t o service my furnace and fireplace. The always do a great job

Approximate cost of services:
$160.00
Was this review helpful?
Company Response

Yearly maintenance is so important for the health of your furnace and fireplace. Thank you for the 10 star review! :)

caroline in NORTH YORK
caroline in NORTH YORK
0 reviews , ON
10/10

Absolutely delighted!

This was actually the fourth gas fireplace we’ve had installed by The Comfort Shoppe, and each time we’ve been delighted with every part of the process. Their office staff are friendly and helpful, Scott who does the initial site inspection is so knowledgeable and comes up with creative solutions to any problem, and their installation guys are efficient and very patient with dumb questions from the customer. And they clean up after themselves extremely well! We also have our heat/air unit serviced by them, and again have been very happy. Cannot speak highly enough of them, truly a company with good old fashioned values of great products and service.

Approximate cost of services:
$5,000.00
Was this review helpful?
Company Response

Thank you for being a long-time, satisfied customer. We've been servicing the Durham Region for over 30 years and it's customers like you that make our jobs so rewarding. Thank you for the 10 star review :)

Private User
Private User
Private User reviews Bowmanville, ON
10/10

service

I had my yearly maintenance done
I highly recommend Cory
He found my initial problem a few years ago and I wouldn’t have anyone else come in and do my service

Approximate cost of services:
$149.00
Was this review helpful?
Company Response

We think our technicians are pretty special too! Thank you for the 10 star review :)

Private User
Private User
Private User reviews Bowmanville, ON
10/10

Fire pl

Had my gas fire pl serviced
They did an amazing job !
Would recommend them
.

Approximate cost of services:
$12,900.00
Was this review helpful?
Company Response

Thank you for the 10 star review! And we'd love for you to recommend us to your friends and family. :)

cookabbott in NORTH YORK
cookabbott in NORTH YORK
0 reviews Bowmanville, ON
8/10

Furnace replacement

My 21 year old forced air furnace seized and the Comfort Shoppe completed diagnosis and scheduled a replacement install the same day.
Great service and staff!

Approximate cost of services:
$4,500.00
Was this review helpful?
Company Response

Thank you for the great review! We hope you will be satisfied with your new furnace! We will contact you annually as a friendly reminder to schedule a maintenance appointment in order to keep your equipment running as smoothly as possible :)

nickm64
nickm64
0 reviews Ajax, ON
10/10

New furnace and filter

I was very satisfied with their work
They were professionals did a great job and were very informative. I would definitely recommend them.

Approximate cost of services:
$5,500.00
Was this review helpful?
J. B.
J. B.
0 reviews Egbert, ON
10/10

Fireplace service and installation

My 90 year old mother had a gas fireplace installed by another company. From the very beginning the fireplace had issues, the pilot light would not stay lit, the fan was defective. This company returned many times but could not solve the problem so he stopped answering our calls and dropped us.
After a few other attempts at other technicians trying to fix it I contacted the Comfort Shoppe in Bowmanville. Even though it was not their problem, they worked tirelessly trying to resolve the issue until they finally got the unit replaced directly from the company, even though it was 2 years passed the warranty. They were so good to give us discounts along the way with parts and service, even though it was not their problem to solve. They consistently kept us in the loop while they were trying to resolve the issue. Now the new fireplace works beautifully and my mother is enjoying the heat. Thank you to the Comfort Shoppe, restoring our faith in personal customer service. I would highly recommend this company.

Approximate cost of services:
$800.00
Was this review helpful?
Company Response

Thanks for choosing the Comfort Shoppe and taking the time to write a review. We're happy we were able to help!

kev_jones14
kev_jones14
1 review Whitby, ON
10/10

Gas Fireplace

Excellent customer service from staff inside store and installers were very courteous and did an awesome job installing the fireplace.

Approximate cost of services:
$3,500.00
Was this review helpful?
Emma
Emma
0 reviews Bowmanville, ON
10/10

Humidifier

Corey was quick and efficient. His final work was very tidy. I would highly recommend the Comfort Shoppe.

Approximate cost of services:
$550.00
Was this review helpful?
Janel H.
Janel H.
0 reviews Bowmanville, ON
10/10

New boiler

New boiler and thermostat installed. Everyone was extremely friendly and were easy to work with. Communication was very clear and all of the appointments and work was done on time.

Approximate cost of services:
$8,000.00
Was this review helpful?
Company Response

Thank you for choosing The Comfort Shoppe for your recent boiler installation. We strive for timeliness on all our installations and service calls. We appreciate your 10 star review :)

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Comfort Shoppe

Many years of experience are behind the friendly staff at The Comfort Shoppe. From our beginnings in 1986, we have grown with tremendous success to six locations to serve you better covering all York and Durham regions:

TORONTO - RICHMOND HILL - PICKERING - WHITBY - BOWMANVILLE - PETERBOROUGH

The Comfort Shoppe sells and services a variety of home comfort products, including furnaces, boilers, fireplaces, mantels, heating, air conditioning, geothermal heat pump systems, demand hot water systems and ductless heating and cooling systems. We serve Bowmanville, Courtice, Newscastle, Oshawa, Whitby, Pickering, Ajax, and surrounding areas.
Today we offer a diversifed portfolio of products, but the end result is the same... Old fashioned care and service for you, our customers!

Heating & Air Conditioning, Water Heaters, Gas and Propane Fireplaces and Stoves.

PASSION FOR EXCELLENCE FOR OVER 30 YEARS.

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Furnaces, boilers, fireplaces, mantels, heating, air conditioning, geothermal heat pump systems, demand hot water systems, ductless heating and cooling, pool
SERVICES
Repair of furnace, central air conditioner, fireplace, heat pumps, water heaters
BRANDS
Lennox, Goodman, Navien, Bosch, Carrier, Trane, Rheem, Rinnai, Regency, Majestic, Vermont Castings, Heatilator, Bismar Martin, Bard, WaterFurnace, Navien, Saywood, and Mitsubishi Mr. Slim.
WEBSITE
http://www.comfortshoppe.com
YEAR ESTABLISHED
1986
NUMBER OF EMPLOYEES
15
PAYMENT METHOD
Cash, cheque, credit card, debit, email transfer, EFT
LICENSES
T.S.S.A.
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.