Joe The Appliance Guy

I contacted Joe via the telephone to review some concerns regarding why my washing machine was always giving me a fault signal and stopping mid cycle. Joe asked me for a couple of days to review the problem and recommended that I call him on Monday to schedule an appointment.

He was able to inspect the machine Monday afternoon, ran a preliminary test, had a new circuit board (though expensive) and installed it. Ran the diagnostic tests again and all seems to be in working order. Joe also gave me a packet of Affresh to help eliminate odours in the washing machine. Thanks Joe.

I had an issue with my freezer. Called the Appliance Guy Joe and he was at my house within a few hours on the same day. He assessed the problem and was able to efficiently and cost effectively fix it. On the same service call he also was able to fix a minor diswasher issue.

Joe is very professional, knowledgable and focussed on helping his customer's in the most cost effective way.

I was very impressed. Rob O

We had dealt once before with this problem that occurred just before Christmas... our gas stove overheated and gave us an error code, and would not turn on again. The stove came with the house, and when we first moved in almost 5 years ago, it gave us this problem, and we had gone through a couple of repair people and quite a bit of money to finally diagnose the problem. We got it fixed, and had not had a problem since.

I could not remember the name of the initial repair person, nor was I particularly happy at that time, so I went to Homestars to find a good company to deal with. I called three companies before I called the Appliance Guy, based on one call and a couple of referrals, and they were all too busy to make time to come have a look. Joe was able to fit me in on the same day that I made the call. He came over, diagnosed what he suspected the problem was and gave me an estimate. Its never a happy time when you find out how much an old appliance is going to cost to fix. We weighed the options together of possibly getting a new stove brought in and what the connection and auxiliary costs would be for that, and decided that fixing the old one was going to be our cheapest option.

He took a deposit, ordered the part, told me how long it was going to be. The part came in prior to what he told me was possible, and I was pleasantly surprised today to get a call saying that he was going to be able to come over. The part fit, the oven now works, and the cost was almost exactly what he said it was going to be.

Joe is extremely friendly, understanding and professional in what he does. I would highly recommend him to anyone looking to have an appliance repaired.

Our 10+ year washing machine had been leaking for a couple of months and based on the reviews here I contacted The Appliance Guy via email. Within one day Joe replied and left me a voice message. I spoke to Joe, he asked me a few questions including the make of the machine, the problem, etc. He said that he would be in my neighbourhood the next day and would call at 9:30 in the morning to set a time. He called at promptly 9:30 and said he would be by between 11 and 1. I asked if he could make it closer to 1 and he said that was not a problem as he could shift a few appointments to accommodate me. He called after 12 and said he would be there between 12:45 and 1 and he was.
He had a quick look at the machine, diagnosed the problem and even had the right parts (a new motor and belt) in his van. Within 20 minutes, the job was done, and the washing machine was purring along like new. It's been a couple of weeks now and everything is running smoothly.
What's more, Joe gave us free advice on how to extend the life of the washing machine and he also had a quick look at our fridge and did the same.
Joe certainly knows what he's doing and was able to fix the problem without having to come back. Joe's prepared, professional, on time, and most of all he gets the job done.
Thanks Joe!

easy, honest and effective. would definitely recommend to a friend. he came in and fixed the fridge efficiently. also made some suggestions on how to maintain the fridge. a bonus removed shoes before entering.

We had problem with the fridge - compressor did not start
Joseph:
1. Was quick in response - came the same day
2. Quckly found the problem and replaced problematic part
3. Gave exact recommendations what to do if the problem arise again

Joe called me shortly after I left my initial message and then followed up each time to coordinate a time when he was in the area. He showed up promptly, was very thorough and went above and beyond to help fix my issue.

Oven wasn't working. Called Joe the appliance guy in the morning. He was able to come within 1-1/2 hours and had the oven working within half an hour. He knew exactly what the problem was and fixed it promptly. I would highly recommend him and will definitely be calling him again should I need him.

My 9 year old dryer was squeaking and screaming. Joe answered the phone himself and showed up on the same day. He was able to fix it on the spot - no need for multiple service calls. Positively recommend him to friends.

The Appliance Guy responded to our call quickly, and came over in the window of time he said he would. He repaired our oven door quickly and charged a reasonable rate. He explained the details of the repair clearly. Would call again for other repairs and would highly recommend.