Joe The Appliance Guy

I contacted The Appliance Guy after reading rave reviews about the company on the HomeStars website. I wasn't disappointed. I spoke with Joe on a Friday and he came out the following Wednesday. After hearing my problem with our Dynasty stove (which it seemed no one would touch) he was honest about his reservations about being able to fix it; however, he was willing to come out and give it a try. Joe called the morning he was scheduled to come out to ask if it was OK for him to do a service call before mine. He told me when he expected to arrive and he was right on time. I have to say, I was totally impressed with him. He was knowledgeable, methodical, personable and best of all, solved the problem! Although the stove will eventually need a new motor, Joe told me I didn't need to replace it now (a part which will need to be specially ordered from the States). He recommended I wait until the problem reoccurred rather than pay for the part, another service call and the labour. He spent an hour at my house and was diligent in his efforts to isolate the problem. I have dealt with a lot of service people over the years and I think Joe is exceptional. He got three calls while he was with me and told one of the callers he would be able to get to her home today. I would strongly recommend Joe to anyone who needs an appliance repaired. I told you I was going to write a review Joe, and I meant it. Thank you!