Joe The Appliance Guy

I contacted The Appliance Guy to have a leaking water dispenser/ice maker repaired in our refrigerator. In the absence of Joe (who was away for a week), Ross contacted me promptly to discuss our problem and to set a time to examine our fridge and make the necessary repairs. In spite of a raging snowstorm, Ross travelled all the way from Woodbridge to our midtown Toronto condo. I would have gladly forgiven him if he had postponed but he insisted on keeping our appointment, out of consideration for my taking the half-day to be available. Ross quickly diagnosed the problem and in spite some tricky manoeuvring with the tubing running under the fridge, made the necessary repairs and took the time required to test the water flow to ensure that there was no leakage. Polite, considerate, experienced, competent...how many more words can I use to describe Ross and the service he provided? I would not hesitate to recommend The Appliance Guy to anyone who requires appliance repairs.