I purchased a faucet from here when I was renovating my kitchen. The faucet looked great in store, however when I brought it home and installed it, it was leaky. When I brought it back to the store, the employee seemed to know about this problem (he mentioned that's why they were on sale......) but he was willing to replace a part for me to see if it would fix the problem. Service was so-so. I would only go back here if I knew what I was looking for. Don't go if you have questions about a product - not helpful.