Premi Air Heating & Air Conditioning

Heating & Air Conditioning
147 Bentworth Avenue Toronto ON M6A 1P6
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Premi Air Heating & Air Conditioning
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87%

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Reviews for Premi Air Heating & Air Conditioning

Average customer rating:
9.3 10 (89 reviews)

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Bob2 from Ajax
Bob2 from Ajax
1 review Ajax, ON
10/10

HVAC system installation

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We needed to replace our old inefficient HVAC system and Premi-Air staff were excellent in providing all the information we required to make an informed decision. We even added an HRV to our system and the installation team did a very professional job of the installation. When complete the cleanup and disposal of the old equipment was immaculate. We are extremely pleased with the total package of services provided by all members of Premi-Air staff and as they promised we are already benefitting from the savings promised with the new high efficency equipment. Thanks so much and we will recommend them to anyone.

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Company Response

Thank you, Bob, for your generous comments. It is always a pleasure to here from our customers and we are very pleased that you are satisfied and enjoying the savings promised from your new system. We are sure that you will continue to enjoy your home comfort system as the weather gets warmer. If we can be of further assistance do not hesitate to contact us. All the very best to you and your family.

Joseph L.
Joseph L.
3 reviews North York, ON
10/10

Residential A/C & Heating Systems

Our Central A/C & Furnace both needed to be replaced. The A/C broke down last week (installed 1981) and with a heat wave in the forecast for the following week we wanted the new system in fast! I had scouted several companies, but what struck me instantly about Premi-Air Heating & Air Conditioning was A.J.’s (Sales Manager) helpfulness, professionalism and willingness to fully explain the steps they would take to replace my A/C and furnace. A.J. expedited an appointment for that evening. Jack (President-Residential Division) came out in the evening and took all the necessary measurements and performed a heat loss test. Jack explained which A/C system and how much tonnage would be appropriate for our home and the benefit of modulating design for a furnace that uses a firing rate at 1% increments to match comfort levels more exactly. Jack was also very knowledgeable in every possible rebate, grant & tax credit, with his assistance and direction I had a Home Energy Audit done immediately,( our savings with rebates, grants & tax credits is a whopping $4,205!!). The following morning A.J. called with the heat loss calculations, explained the system they recommended and reviewed the costs. The following day two technicians installed the new A/C & Furnace. The two technicians (Nick and Paul) were very courteous and left the work area spotless. For the past two days we have had temperatures in the 30’s (high 30’s with the humidity factor) I had the system set at 71 degrees Fahrenheit (21 degrees Celsius) and the system held that temperature through the house even with a house full of guests for dinner. Premi-Air took the stress and headache out of what might have otherwise been a daunting experience for us. They delivered efficient friendly service and sound quoting. I will continue to recommend Premi-Air Heating & Air Conditioning to family and friends.

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Company Response

Thank you Joseph for that detailed review. I am so delighted that you appreciate all the hard work, knowledge and preparation involved in a system replacement. It's not just changing a box in your basement, rather, it is a comprehensive review of the requirements of your home and your comfort preferences. Anyone can install a furnace, but not all companies have the training to calculate just how much heat and cooling you require. Not many companies know how to navigate through the complex web of government and manufacturers'incentives and rebates to maximize your funding. And not many companies care and appreciate your business as much as we do. Thank you so much!

K Bloor West
K Bloor West
1 review ,
10/10

Boiler Removal and Installation

We had a very old boiler (approx 80y) that needed replacing. Joe came and offered a professional and thoughtful assessment of the situation and a competitive estimate was available quickly. It was important for us to find a company we felt we could trust in our home since we would not be home while the work was being done. The removal of the old boiler and asbestos went very well and we are very happy with our new Baxi Luna boiler.

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Company Response

Thank you so much for that kind review. It was truly a pleasure working in your home. Coming to site after boiler and asbestos removal and finding a freshly painted room with a new fresh floor was just amazing. I consider myself quite lucky to be able to work with fine people like yourself. Please do not hesitate to call on us if you have any questions or concerns. You have my personal cell number and I urge you to use it whenever you need to. I want to wish you all the best in your beautiful home. May you make many happy memories there!

Rob - New Home in Thornhill
Rob - New Home in Thornhill
1 review Maple, ON
10/10

New Home A/C Install

I have recently purchased a new home and I needed an air-conditioning system installed as soon as possible before the hot summer days arrived. I originally spoke with Victor and he started the process immediately. He sent over Hans to visit my new home to get the information to correctly size the system. Furthermore, a heat loss calculation was done to ensure that the right size air conditioner was installed. Victor took his time to discuss various pricing options.
During the installation we were given options to ensure we were happy with our new unit. The job itself was neat and clean which is a plus in a new home.
Victor even set up a follow-up visit to ensure we were completely satisfied with their service and with our new unit. I have to say they did a phenomenal job. The unit was truly a perfect fit for our new home and each part of the house felt like an igloo this past weekend, when we really needed it.
I highly recommend Premi-Air.

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Company Response

Hi Rob,
Thank you so much for that kind review. All of us at Premi-Air are constantly working hard to perfect our system. We truly appreciate your feedback and acknowledgement. Everyone involved in the process from pricing to engineering to installing to inspecting follow strict procedures in order to guarantee our customers consistent quality service. We all appreciate your business and kind words. Wishing you much happiness in your new home.

Steve 2009
Steve 2009
1 review Mississauga, ON
10/10

Residential A/C Install

We recently moved into a new home in a new development. We were skeptical to buy from door-to-door suppliers who were all offering bargain basement prices. We did our research and then contacted Premi-AIR. In the end, we definitely made the right choice.

Premi-Air completed a heat loss calculation within 5-business days to ensure that the right size air conditioner was recommended for our home.

Victor is awesome. He knows his HVAC business. He even explained the benefit of adding a combustion air pipe to the furnace to ensure our system was as safe and efficient as it could be.

Marco and Andrew did a great job installing. They were neat and clean and made sure to protect our new hardwood floors. They took the time to explain what they were going to do and how long it was going to take. They even gave us options during the installation to ensure we were happy throughout the process.

These guys even did a follow-up visit to explain not only how the air conditioner worked but also walked us through how our whole HVAC system works and what to do for maintenance in the future. They didn’t even install our furnace but they were happy to provide information.

Thanks Premi-Air team.

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Company Response

Thank you so much for that very kind and detailed review. We have worked very hard to establish protocols, standards and procedures for every step of the way in a Heating or Air Conditioning retrofit. This includes our Comfort Advisors, Installation teams and Follow Up Inspectors. It is very satisfying to hear that our hard work over the years is being noticed. We all wish you all the very best in your new home and hope that your new home makes very good memories for you and your family. Please do not hesitate to call upon us for any future Heating and Air Conditioning needs. Customers like you make us enjoy coming to work every day!

rose in b town
rose in b town
1 review Brampton, ON
8/10

heat pump repair

It was a cold Jan afternoon and our heating in the home suddenly shut down. Me and my husband began calling for estimates and many companies mentioned that they would not be able to send out a repair man till a day or two. Premi-Air Heating and Air conditioning was the one company which was able to provide us with a definite date and competitive price.

1 of 1 people found this review helpful.
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Company Response

Thank you so much Rose for the kind comments in your review. At Premi-Air we strive for perfection and for complete customer satisfaction and we rely on your feedback to achieve this goal. Please call me (416-781-1054 ext. 23) or email me (joe@premi-air.ca) and let me know what we could have done to earn a 10 rating. Your feedback will allow us to continue to improve our services. Thank you so much! Joe

Barb & Richard, Palgrave
Barb & Richard, Palgrave
1 review Bolton, ON
10/10

New Geothermal HVAC System

We are continually upgrading our home to conserve energy and make use of renewable energy technologies. Thus we peppered Premi-Air with many questions, and our priorities were different from most customers. Joe was always patient and answered our questions honestly and accurately, even responding to e-mail on Saturday night.
From start to finish, the job was handled professionally. All the workers in various trades seemed to really care about the quality of the job. There is a lot of paperwork involved in a geothermal system, since there are good government grants available. Premi-Air was very helpful in this regard as well. We're happy with our new system - it seems magic that our house is being heated by the soil beneath our snowy yard!

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Company Response

Thank you so much Barb and Richard for that kind review. Working with you on this exciting project was truly inspirational for me. You showed me how much fun life can be without taking too much from our environment. Please do not hesitate to contact me with any questions or concerns as I enjoy answering them. All the very best to you and enjoy your geothermal system.

Patrick & Lawrence and Yonge
Patrick & Lawrence and Yonge
1 review Toronto, ON
10/10

Heating, AC, Air Purification

After a complete renovation of my home there is only one sub-contractor I plan to enter into a service contract. Joe has addressed our concerns and issues and took the time to come to our home and explain how our heating and cooling systems work. Joe is fair and reasonable to deal with; would highly recommend.

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Company Response

Thank you so much Patrick and Laura. It was so nice to work with such friendly people like yourselves. I want to wish you all the best in your beautifully renovated home. It should be a place where you will enjoy many happy moments and create many good memories for your family.
All the best!!

tal in cabbagetown
tal in cabbagetown
2 reviews Toronto, ON
10/10

Furnace service

It's a bitter November day and my furnace has been off for 30 hours. Coming off my fifth call to customer service with another company I needed someone who was interested in actually solving my problem. I found Premi-Air due their rating on this site. My call was answered and I was transferred right away to Victor who made me his eyes and hands, diagnosed my problem, and solved it in under 10 minutes. No service call and the heat is back! I will be asking them to quote the new furnace I know I'll need in the next 2-3 years.

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Company Response

Thank you so much Tal for this wonderful review. We always try to help our customers over the phone to save them a service call because we treat our customers the way we want to be treated. Please feel free to call us anytime and we will always do our best to help you. Make sure to tell your friends and neighbours about us!!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Premi Air Heating & Air Conditioning

Heating & Air Conditioning

Hello, thank you for visiting our company profile.

PLEASE VISIT MY BLOG WITH THE LATEST TRENDS IN HOME COMFORT. The address is http://blowinghotandcold.wordpress.com

My name is Joe Simon and I am your contact for any Geothermal, Commercial or Construction related issue. Please call me at the office or email me at joe@premi-air.ca and I will be happy to help you.

If you require EMERGENCY SERVICE, please call our 24 hour service department and we will be glad to assist you with prompt, friendly and professional service.

For Residential Installations, please contact Eytan at Ext. 25 or by email at eytan@premi-air.ca.

We service and install all brands of heating, air conditioning and indoor air quality equipment. Our service and installation departments are staffed with highly skilled and trained technicians with Refrigeration licenses 313A & 313D, Sheet Metal, Gas Technician Licenses G1, G2 and G3, and Oil Technicians OBT1. We are also licensed by the CGC as Certified Geothermal Designers and Installers.

We are members of HRAI (http://www.hrac.ca/pages/), carry $2,000,000.00 liability insurance, WSIB, and are licensed by the TSSA.

Whether you know exactly what you need or if you want our help with the design and application of any HVAC (heating, ventilation & air conditioning) or IAQ (indoor air quality) related product, our specialized design team will help you select the right system for your needs and budget. Please review some of the products and services that we offer.

CATEGORIES
Heating & Air Conditioning, Fireplaces, Green Products & Services, and Solar Water Heating
PRODUCTS
Air conditioners and chillers, Geothermal Heat Pumps, Gas furnaces and boilers, High efficiency wall mounted condensing boilers, Heat Recovery Ventilators (HRV) and Energy Recovery Ventilators (ERV), Hydronic Radiant Heat, Snowmelt Systems, Sprayfoam Insulation www.airseal.ca
SERVICES
Maintenance Service Contracts, Complete system installations for new home and renovations, Design build or bid/spec, Commercial service contracts, retrofits and new installations, Sprayfoam Insulation, and Residential high-rise service and retrofit
BRANDS
Coleman, York, Carrier, Lennox, Trane, Goodman, Water Furnace, Keeprite
STYLES
Service with a SMILE
SPECIALITIES
Design and install of High Efficiency Forced Air and Hydronic Systems for both conventional and Geothermal Applications. We will create the most efficient system possible to reduce your energy costs.
WEBSITE
http://www.premi-air.ca
YEAR ESTABLISHED
1994
NUMBER OF EMPLOYEES
20
PAYMENT METHOD
Cash, Cheque, Visa, MasterCard
LICENSES
Gas Technician, Refrigeration
MEMBERSHIPS
HRAC
LIABILITY INSURANCE
Yes
DIPLOMAS
CGC Geothermal Design, CGC Geothermal Install, Gas Technician, Refrigeration Technician
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
No Project Too Large, No Project Too Small
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Yes
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